Noluthando Mthonti
Associate - Materials Control
Ladysmith
Summary
Self-motivated individual with extensive experience in fast-paced environments. Known for strong teamwork and adaptability, effectively resolving customer inquiries while maintaining high standards of service and support.
Overview
11
11
years of professional experience
Work History
Associate - Materials Control
Defy Appliances
08.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Customer Service Cashier
Msinga & Tugela Hardware
01.2016 - 07.2018
- Resolved customer inquiries and complaints with professionalism and patience.
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register operations, ensuring accurate cash handling and reporting.
- Maintained organized merchandise displays to enhance customer shopping experience.
- Implemented inventory management practices to streamline stock replenishment processes.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
Education
Economics Management Sciences - Financial Management
Unisa
Durban, South Africa 04.2001 -
Skills
Customer service
Computer skills
Problem-solving
Time management
Inventory management
Multitasking
Flexible and adaptable
Teamwork and collaboration
Excellent communication
Friendly, positive attitude
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 50% by completing stock holding with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Collaborated with team of 5 in the development of Reducing stock value.
Timeline
Associate - Materials Control
Defy Appliances
08.2019 - Current
Customer Service Cashier
Msinga & Tugela Hardware
01.2016 - 07.2018
Economics Management Sciences - Financial Management
Unisa
04.2001 -
Reading books ,stories, netball and watching tv
Playing Netball
Teams build strong fitness and friendship.
Netball is a fast team sport.
Watching TV
Documentaries teach new facts about nature and history.
Sports let fans watch games at home.
Reading Books and Stories
Reading builds new words and ideas.
Stories help people imagine things.