Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Noluthando Banda

Johannesburg

Summary

Detailed and focused individual with 2 years combined prior experience providing customer service and administrative support in a fast paced environment, ready to take on the role of being a cabin crew. Immaculately presented individual with a warm personality combined with proficient knowledge of sales consultancy,administrative and organisational duties. Skilled at becoming an integral member of a cabin crew team, with exceptional customer service skills and the ability to provide an effective flight service. With experience in hospitality, adaptable communication and a commitment to deliver exceptional service I aim to contribute positively to the in-flight experience, ensuring passenger comfort, safety and overall satisfaction. Eager to utilise my diverse skill set which include, adaptability, teamwork and strong communication skills to create a seamless and enjoyable travel experience for all passengers. I am overall fluent in five South African Languages, namely isiZulu, isiXhosa, siTshwana, English and Afrikaans.

Overview

6
6
years of professional experience

Work History

Voting Officer

The Electoral Commission(IEC)
11.2023
  • Helping individuals register to vote
  • Help the presiding officer in ensuring that the presiding officer run the registrations in the voting station
  • Operating the VMD (Volume management Device).

Education & Training Quality Assurer Administrator

The International Hotel School
01.2022 - 12.2022
  • Design & manage fixed assets systems
  • Creating weekly manager reports & monitoring the KPI
  • Capturing students on the Cathsetha system
  • Ensuring documentation of learners are up to standard with Cathsetha requirements
  • Ensure product/education given is up to standard with customer expectations and demands
  • Doing basic administration work: Filng, scanning and data capturing
  • Monitoring annually and enhancing learning and tracing performance
  • Monitoring student progression.

Sales consultant

Truworths Limited
06.2019 - 03.2021
  • Banking Administration
  • Operating the POS
  • Greeting customers
  • Stock taking, counting stock and receiving stock
  • Identifying customer needs
  • Merchandising.

Receptionist

Kuche Kuche electrical
03.2017 - 09.2017
  • Receiving Customers
  • Clerical duties
  • Making quotations
  • Sending and replying to emails
  • Scheduling appointments
  • Customer Service
  • Scheduling appointments
  • Customer Customer Problem Solving
  • Answering and making phone calls

Education

Certificate in Call centre skills and etiquette -

ENT call center(PTY) LTD
01.2017

Grade 12 -

Wordsworth High School
01.2016

Skills

  • Safety awareness
  • Conflict resolution
  • Communication skills
  • Teamwork
  • Organisation
  • Ability to multitask
  • Customer service orientation
  • Ability to work under pressure
  • Time management
  • Cultural sensitivity
  • Adaptability
  • Problem solving skills

Languages

English
Bilingual or Proficient (C2)
Xhosa
Advanced (C1)
Afrikaans
Upper intermediate (B2)
isiZulu
Bilingual or Proficient (C2)
SiTshwana
Advanced (C1)

Timeline

Voting Officer

The Electoral Commission(IEC)
11.2023

Education & Training Quality Assurer Administrator

The International Hotel School
01.2022 - 12.2022

Sales consultant

Truworths Limited
06.2019 - 03.2021

Receptionist

Kuche Kuche electrical
03.2017 - 09.2017

Certificate in Call centre skills and etiquette -

ENT call center(PTY) LTD

Grade 12 -

Wordsworth High School
Noluthando Banda