Nolusindiso Cawe
Cape Town
Summary
Dynamic and results-driven professional with experience at KFC Brackenfell, excelling in customer service and POS system operation. Recognized for enhancing guest experiences and maintaining high standards of food safety. Proven ability to thrive in high-pressure environments while ensuring order accuracy and effective team collaboration.
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Restaurant Team Member
KFC Brackenfell
Cape Town
12.2022 - 03.2025
- Replenished condiments and other supplies at tables and stations.
- Refreshed inventory supplies for drink and napkin stations.
- Delivered food to tables in a timely manner.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed payments accurately and efficiently using POS system.
- Operated kitchen equipment safely and efficiently.
- Maintained clean and organized work area at all times.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Operated POS terminals to input orders, split bills and calculate totals.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Education
High School Diploma -
Sterkspriuit High School
Sterkspriuit 11-2019
Skills
- Customer service
- POS system operation
- Food safety practices
- Inventory management
- Time management
- Team collaboration
- Order accuracy
- Equipment operation
- Conflict resolution
- Effective communication
- High-pressure performance
- Attention to detail
- Quality assurance
- Task prioritization
- Verbal and written communication
- Production leadership
- Strong teamwork
- Cleaning and sanitizing
- Liquor law compliance
- Food allergy awareness
- Food safety procedures
- Cross-training
Languages
English
First Language
Timeline
Restaurant Team Member
KFC Brackenfell
12.2022 - 03.2025
High School Diploma -
Sterkspriuit High School