Nolukholo Koko Ntshona
Port Elizabeth
Summary
I am Nolukholo (Koko) Ntshona, a dedicated and detail-oriented Human Resources professional with a passion for creating efficient and harmonious workplace environments. With a B. Tech in Human Resources Management from Nelson Mandela Metropolitan University and over a decade of experience across various industries, I have honed my expertise in payroll management, employee relations, recruitment, and training and development.
I thrive in roles where I can make a tangible impact, whether it’s by ensuring seamless payroll processing for over 500 employees, coordinating training programs that empower staff, or navigating complex disciplinary processes with fairness and professionalism. My career journey has included roles at Stu Davidson & Sons, Kempston Employment Solutions, and Shamwari Game Reserve, where I gained hands-on experience in implementing HR systems like VIP Payroll, SAP, and CRS, managing compliance with labor laws, and fostering employee engagement.
I am passionate about empowering others, as reflected in my work organizing open days for local youth, planning training initiatives, and contributing to employee wellness programs. I am also meticulous in my approach to statutory compliance, including managing Employment Equity and Skills Development reporting.
I bring a strong work ethic, advanced computer skills, and the ability to adapt to dynamic work environments. Whether collaborating with leadership teams or supporting individual employees, I am committed to adding value to any organization I work with by combining empathy, expertise, and efficiency. Highly skilled Payroll Officer with B- Tech degree and extensive functional expertise. Maximized departmental efficiency by streamlining processes and reducing errors. Familiarity with applicable compliance requirements, tax code and employment law enabled achievement of desired outcomes..
Overview
13
13
years of professional experience
9
9
years of post-secondary education
1
1
Language
Work History
HR/Payroll Coordinator
Stu Davidson & Sons
Port Elizabeth
10.2021 - 11.2022
- Collate & update Time Sheets
- Update tracker and engine hours on Whimbrel
- Capture and maintain all payroll information on Psiber
- Run Psiber reports and reconcile ensuring that the information is correct
- Liase with Labour net iro Psiber issues
- Maintain & Manage Medical registers
- Maintain & Manage Contract registers & update contracts where required
- Maintain & Manage Competency register
- Maintain & Manage PDP
- Maintain & Manage IOD Issues
- Maintain & Manage Safety Files
- Maintain & Manage LO Allowances
- Maintain & Manage Accommodation
- Maintain & Manage PPE Registers – Overalls and Boots
- Control PPE stock/store, issue and reorder as required
- Maintain & Manage ALL Wage HR files (Incl all filing electronically)
- Liaise with Labour net on all IR issues – related admin and filing as required
- Manage Safety Representatives on Site
- Liaise with Labour net on SD & EE information as required
- Process Fortnightly wages
- Maintain and manage all Provident Fund & Union matters and keep reconciliations and monthly payments up to date
- Maintain, manage, reconcile and pay garnishees
- Adhoc Duties as and when required
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Managed payroll data entry and processing for 500 employees to comply with predetermined company guidelines.
Payroll Administrator
Kempston Employment Solutions
Port Elizabeth
06.2017 - 07.2020
- Processing payroll: an amount of +- 500 weekly employees and +-50 monthly employees
- Working on three different companies to process payroll, using tow companies weekly
- Registering new employees, reinstating, and transferring employees from different companies on the timesheet program
- Make sure the timesheets are calculated correctly and submitted on time
- Capturing hours worked for the week for weekly employees on the timesheet program
- Ensuring accuracy in job description, clock numbers, client code and order number provided by the client
- Processing leave taken for the week for weekly staff and leave taken for monthly staff
- Linking new employees to the NBCRFLI and processing withdrawals for terminated employees
- Processing leave on the NBCRFLI website
- Make sure that all employees belong to NBCRFI bargaining council are updated with the changes, acts and new benefits offered
- Arrange meeting with the staff with regards Payroll queries
- Handing all the IOD queries and processing payment for injured employees
- Calculating work schedule and UI19 for UIF claim
- Assisting employees with the claim for UIF maternity, termination due to illness and termination due end contract
- Administering HR documents and updating all the records
- Make sure that the PDP for the drivers are up to date
- Ensure bonus calculations are accurate
- Make sure new employees working in metal industry are registered under MIBCO
- Calculate MIBCO bonus and annual leave bonus
- Handling all Payroll queries from the client and the employees
Human Resource Assistant
Shamwari Game Reserve (LL)
Addo
10.2014 - 06.2017
- Administrative duties
- Compiling a filing system
- Updating personal files on weekly bases, with leave information, change banking details, contracts and other documents
- Creating files for new employees, and removing exiting employees
- Planning weekly schedule with the HR Manager
- Diarizing important events/activities that needs to be handled by the HR Practitioner
- Handling Switchboard calls, queries from the staff and confirming of employment
- Updating employee details manually and recoded on regular bases
- Creating a training schedule and ensuring that the training schedule is sent to the lodges on time to inform the learners
- Managing training diary for year
- Organizing the accommodation and transportation for the training facilitator
- Organizing and conducting Open Day for the local unemployed youth to participate in training program offered by the company
- Screening and shortlisting candidate for the training program
- Organizing venue, interviewers and the candidate for the interview process
- Conducting interviews with the relevant manager of the department
- Assisting the Moderation & Evaluation from CATHSSETA with the inspection and assessments, making sure all the necessary documents are available
- Organize and conduct Basic Computer training on site for unskilled employees
- Communicating with CATHSSETA regards registration of learners, documents that may be needed for registration, payments for the training, and processing invoices of payments
- Organizing graduation ceremony for staff members who completed training
- Ensuring that the position available is being advertised internally first before advertised externally
- Drafting external advert
- Selection process of the suitable candidate
- Participating on the Interview process on behalf of the HR Dep
- Organizing and conducting induction drive for the new employee
- Ensure with the department head that the accommodation is in the good state before the new employee moves in
- This only applicable to the employees that lives on site
- Arrange uniforms for the new staff
- Exiting employees- remind the manager/head of department to conduct exit interview with the employee
- Remind them to check accommodating, collection of keys and uniform
- Taking minutes during the disciplinary proceeding
- Informing the employee what is expected of them during the procedure
- Availing myself to assist with any supporting documents may be needed by the employee or the manager to prepare for the hearing
- Assisting the HR Manager to prepare for the CCMA
- Participating in the EE and Forum meeting, assisting on taking minutes, compiling an agenda on issues to be discussed
- Organizing venue and most suitable date for the meeting
- Organizing venue, refreshment and prepare documents for the D&G meeting
- Assisting in formulating the EE report on the section of Skills Development
- Registering accidents/injuries of employees on the IOD site/system known as Umehluko
- Advising managers/head off department on the procedure to be follow regards IOD cases
- Follow up with the IOD clinic/hospital with regards employees visits and the progress of the injury
- Completing the resumption report when the employee has fully recovered and back to work
- Responsible for 135 hourly worker’s salaries
- Registering new hourly employees on the VIP system
- Handling all queries related to hourly worker’s payroll
- Liaising with the managers in relation to hourly salaries and payroll related queries
- Terminating employee on the VIP system and updating new information on the VIP system
- Collecting attendance registers and hours worked for the month from all the departments
- Combining all the hours, annual leave taken, sick leave, new banking details, IBT, and other salary information on excel spread sheet
- Import the hours to the VIP system accurately
- Capture the hours taken as annual leave and sick leave for the month accurately on the VIP system
- Calculating and updating annual leave
- Ensure that before capturing the family responsibility supporting documents are provided
- Changing and updating employee’s information on VIP system
- Pulling earning, deduction and leave report monthly
- Calculating and processing bonus on VIP for the hourly workers
- Printing of pays lips and insure that they are delivered to the departments
- Completing a time sheet for exiting employee, ensure that the Department of Labour receives the correct details
- Completing all necessary documents for maternity leave, and insure that the employee completes submit correct documents at Department of Labour
- Insure the salaries for hourly workers relate to the UIF and Tax
- Assisting the H&S by ensuring that the mobile clinic visit the lodges on monthly bases
- Organizing visits from Department of Health to the lodges, for issues like HIV &AIDS, and TB
- Establishing a Wellness Program
- Planning and organizing TB, and other chronic diseases awareness program
- Assisting compiling the BEE report with regards Skills development of the company
- Compiling performance questionnaires for the departments, assessing performance feedback from department, and link the information to the KPI
- Developing Skill development spreadsheet to identify skills shortage
- Develop and compiling policies for the HR department
- Planning and coordinating long service awards quarterly or annually
Human Capital Administrator (Internship)
Eastern Cape Parks and Tourism Agency (ECPTA)
East London
03.2013 - 06.2013
- Processing leaves forms using VIP System
- Registering new employees (Contract, Permanent, Temp, and Interns) into VIP System
- Sorting, filling and capturing leave forms manually
- Sorting and filling personal documents
- Creating Files for new employees on VIP System and manually
- Compiling employee contracts for new permanent staff, temporal, Interns and contract
- Sending necessary documents to employees such as: employment forms, bank details forms, and medical aid (permanent employees) via email, fax or mail post
- Work force of more than 100 employees per Game Reserve
Junior Human Resource Administrator (part Time/tem
Water Solutions South Africa (WSSA)
East London
12.2012 - 03.2013
- Switchboard Operator
- Performing Reception duties on part time bases
- Personal filling for the regional staff
- Filling employees leave forms per District
- Processing Leave forms on the VIP Pay Roll System
- Compering Timesheet to expected working hours on VIP System
- Registering new employees for tax numbers on the SARS, Pay Solution System
- Faxing and emailing leave queries to District Managers
Induction Coordinator (Intern) Administrator
Nelson Mandela Metropolitan Municipality
Port Elizabeth
05.2011 - 05.2012
- Compiling the Induction programme
- Conducting the Institutional Induction programme
- Conducting Work Place Induction
- Contacting new and old employees telephonically and e-mail, which will be attending the induction
- Compiling report and presentation of findings based on the Induction Programme carried out for the month
- Placing orders for Induction Equipment
- Organising refreshments for the Induction Program
- Processing Personal files and Departmental for the Corporate Service Directorate-Work Studies Division
- Processing Leave form on SAP system
- Introduced to PERSAL basic functions
- Procurement process- Office equipment, Stationary and Gifts for Events
- Conducting, coordinating and organizing for the Bay Star Employee Excellence Road shows
- Procumbent for catering and gift packs for the events such as; Bay Stars Employee Excellence, Working World Extravaganza, Take a Girl child and for Career Day
- Catering and hosting the Nelson Mandela Bay Municipality Councilors in event such as; Induction for new Councilors and special events
Junior Training Administrator
Soveyile Consulting Agency
East London
06.2009 - 06.2010
- Assist with the drafting and composing of the training manuals
- Assisting with first line inquires in the Human Capital office
- Contacting employees attending the training program via email, snail mail and telephonic
- Filling company records and training documents
- Organizing the training venue and refreshments
- Printing and compiling the training manuals
- Organizing accommodation, transportation and inform the participants the accurate information via telephonic and email
- Performing administrative duties
Education
B. Tech - Human Resources Management
Nelson Mandela Metropolitan University
Port Elizabeth 01.2007 - 12.2010
Matriculated -
Ed-u-college High School
Port Elizabeth 01.2001 - 12.2005
Skills
MS Word
MS Excel
MS PowerPoint
MS Outlook
MS Picture manager
E-mail and Internet
SAP
CRS
GIS
VIP Pay Roll System
VIP Timesheet program
PERSAL System
ESS System
SARS Pay Solution System
Personal Information
- License: Code: 08
- Gender: Female
Secondaryeducation
Ed-u-college High School, 05, Eastern Cape Senior Certificate, Xhosa, English, Accounting HG, Economics HG, Business Economics SG, Maths SG
Training
- Global Solution Business, Attendance: Labour Law update, 10/05/16, Jonathan Goldberg
- Grant Thornton, Attendance: BEE Training, 09/15/15
- Global Solution Business, Attendance: Employment Equity, 09/05/15, Dave Pattle
- Global Solution Business, Skills Development Facilitator Advanced, 08/17/15 - 08/20/15, Kim and Robyn
- Global Solution Business, Annual Labour Law Update, 11/06/14, Jonathan Goldberg
Timeline
HR/Payroll Coordinator
Stu Davidson & Sons
10.2021 - 11.2022
Payroll Administrator
Kempston Employment Solutions
06.2017 - 07.2020
Human Resource Assistant
Shamwari Game Reserve (LL)
10.2014 - 06.2017
Human Capital Administrator (Internship)
Eastern Cape Parks and Tourism Agency (ECPTA)
03.2013 - 06.2013
Junior Human Resource Administrator (part Time/tem
Water Solutions South Africa (WSSA)
12.2012 - 03.2013
Induction Coordinator (Intern) Administrator
Nelson Mandela Metropolitan Municipality
05.2011 - 05.2012
Junior Training Administrator
Soveyile Consulting Agency
06.2009 - 06.2010
B. Tech - Human Resources Management
Nelson Mandela Metropolitan University
01.2007 - 12.2010
Matriculated -
Ed-u-college High School
01.2001 - 12.2005
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