Nolonwabo Sontangane
Pietermaritzburg
Summary
Hardworking professional with focus on maintaining cleanliness and order in various settings. Experienced in deep cleaning, dusting, vacuuming, and sanitising surfaces. Committed to upholding health and safety standards, ensuring hygienic environment for all.
Overview
4
4
years of professional experience
Work History
Waitress
Ncumi resuturant and bar
03.2025 - 03.2026
- Served meals and drinks promptly while ensuring excellent customer service.
- Took accurate food and beverage orders.
- Welcomed customers warmly, creating a positive dining atmosphere.
- Presented menus and explained daily specials.
- Addressed customer queries and complaints promptly, enhancing overall satisfaction.
- Processed cash and card payments efficiently, ensuring accurate transactions.
- Documented customer orders, calculated bills and processed payments.
- Maintained cleanliness and organization of dining and service areas.
- Assisted with setting up and clearing tables before and after service.
- Worked closely with kitchen staff to ensure orders were prepared and delivered correctly.
- Followed food safety, hygiene, and health regulations.
Cleaner
Ncumi Restaurant and Bar
03.2024 - 02.2025
- Maintained high standards of cleanliness and hygiene throughout the restaurant and work areas.
- Cleaned and sanitised floors, tables, kitchen areas, bathrooms and other common areas.
- Swept, mopped and washed floors to ensure a clean and safe environment.
- Washed and sanitised dishes, cutlery, kitchen utensils and other equipment.
- Cleaned kitchen surfaces, cupboards and food-preparation areas in accordance with hygiene standards.
- Emptied rubbish bins and ensured waste was properly removed and disposed of.
- Assisted with cleaning and maintaining the restaurant before, during and after operating hours.
- Kept cleaning equipment and supplies organised and ensured work areas remained neat and hygienic.
- Worked efficiently both independently and as part of a team, particularly during busy periods.
- Demonstrated reliability, attention to detail, physical stamina and willingness to perform general cleaning duties as required.
Administrative Assistant
1246 Gym
02.2022 - 02.2023
- Processed new memberships and handled renewals, ensuring accurate records for efficient membership management.
- Facilitated smooth check-in for gym members using membership management software.
- Managed all front desk duties, including answering phones and responding to emails.
- Facilitated smooth check-in and check-out for guests, maintaining high levels of customer satisfaction.
- Addressed enquiries from clients, vendors, and members of the public, providing prompt and helpful assistance.
- Optimised office inventory levels through timely restocks and precise purchase order management to support daily operations.
- Handled confidential documents with discretion, following data protection guidelines to safeguard information.
- Directed clerical tasks such as copying, faxing, and managing files to support office operations., including copying, faxing and file management.
- Participated in staff meetings, offering insights for improving member experience.
- Maintained a tidy and welcoming reception area, upholding company standards for cleanliness.
- Regularly cleaned reception area to create a welcoming first impression for visitors. regularly to maintain professional appearance.
- Supported members with booking classes and personal training sessions efficiently.
Education
Bachelor of Social Sciences
Boston city campus
Pietermaritzburg, KZN01-2026
National senior certificate
Ixopo High School
Ixopo, KZN01-2019
Skills
- Cleaning & Housekeeping
- Hygiene & Sanitation
- Waste Management
- Attention to Detail
- Time Management
- Teamwork
- Communication
- Organisation
- Reliability
- Ability to Work Independently
- Workplace Safety
- Kitchen & General Upkeep
- Customer Service
- Administrative Skills
- Ability to Work Under Pressure
References
- Ncumisa Zincume, Business Manager, 081 059 7577/066 090 3294
- Sherperd Mkansi, Business Manager, 0826427417
Timeline
Waitress
Ncumi resuturant and bar
03.2025 - 03.2026
Cleaner
Ncumi Restaurant and Bar
03.2024 - 02.2025
Administrative Assistant
1246 Gym
02.2022 - 02.2023
Bachelor of Social Sciences
Boston city campus
National senior certificate
Ixopo High School