Nolonwabo Hlazo
Cape Town
Summary
Lab Manager with 6 years in leading team to develop Chemical products in laboratory setting. Initiated and analyzed new product development and improved current product line. Streamlined lab processes and worked with other departments to prioritize tasks with strongest effect on revenue.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Laboratory /Quality Manager
Cosmetics Laboratories Of SA
Cape Town
07.2018 - 06.2020
- Established and tracked quality department goals and objectives.
- Determined quality department standards, practices, and procedures.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Specified quality requirements of raw materials with suppliers.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Implemented new quality assurance and customer service standards.
- Inspected products and worker progress throughout production.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Recorded, analyzed, and distributed statistical information.
- Monitored staff organization and suggested improvements to daily functionality.
- Delivered services to customer locations within specific timeframes.
- Identified issues, analyzed information and provided solutions to problems.
- Gained strong leadership skills by managing projects from start to finish.
- Applied effective time management techniques to meet tight deadlines.
- Conduct audit for both internal and external surveillance audits.
- Test all in coming raw materials.
Research and Development Intern
Cosmetics Laboratories Of SA
Cape Town
09.2017 - 06.2018
- Attended meetings and presentations to learn project details.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Prepared tables, graphs and fact sheets to summarize research results.
- Collaborated with research teams to develop project plans aligned with target timescales.
- Visualised research findings through data tables, graphs and presentations.
- Assisted with preparing project-related reports, presentations and manuscripts.
- Allocated and managed laboratory space and resources.
- Analyzed and interpreted customer requirements to develop chemical solutions.
- Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
- Conducted technical evaluations of new development and test results.
- Developed and implemented procedures to verify compliance with ISO standards.
- Implemented automated systems to improve accuracy and efficiency of lab processes.
- Implemented new strategies to reduce costs and improve efficiency of quality team.
- Research and development developed Cosmetics range for big clients like Woolworths and Clicks.
Quality Control Manager
Edelweiss Laboratories
Cape Town
07.2020 - 07.2023
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Developed and analyzed quality control processes and deliverables to determine present standards and establish recommended action plans.
- Collaborated with development teams, internal customers, and product line management to verify delivery of desired quality requirements to distributors.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Collected and analyzed material samples to evaluate quality, providing feedback and interpretation to production management or staff.
- Used software to produce reports regarding daily production quality, nonconformance of products or processes and quality trends.
- Conducted audit inspections and independent checks to verify parts and materials.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Established and tracked quality department goals and objectives.
- Determined quality department standards, practices, and procedures.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Reported production malfunctions to managers and production supervisors.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Specified quality requirements of raw materials with suppliers.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Implemented new quality assurance and customer service standards.
- Inspected products and worker progress throughout production.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
Laboratory Manager
Caprichem
Cape Town
07.2023 - Current
- Set and oversee quality assurance guidelines for laboratory work.
- Train lab technicians to perform experiments and analyze results.
- Plan and coordinate new development programs to meet deadlines within set budget.
- Develop and test formulas for all products to find high quality, low cost options.
- Keep equipment maintained, facility clean and organized and inventory stocked to maximize performance.
- Keep laboratory in compliance with applicable guidelines and laws.
- Resolve issues for product development from inception through post-commercialization processes.
- Manage operational documents and produce reports detailing activities.
- Identify and communicate customer needs to supply chain capacity and quality teams.
- Plan, create, test and deploy system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Define clear targets and objectives and communicate to other team members.
- Maintaine professional demeanor by staying calm when addressing unhappy or angry customers.
- Assist in organizing and overseeing assignments to drive operational excellence.
- Improve staffing during busy periods by creating employee schedules and monitoring call-outs.
- Launch quality assurance practices for each phase of development
- Develop detailed plans based on broad guidance and direction.
- Establish team priorities, maintain schedules and monitore performance.
- Control resources and assets for department activities to comply with industry standards and government regulations.
- Train personnel in equipment maintenance and enforce participation in exercises focused on developing key skills.
Education
Advanced Diploma - Formulation Sciences
University of Cape Town
Cape Town 12.2018
Honor's Degree - Chemistry
Walter Sisulu University
Mthatha, Eastern Cape 12.2016
Bachelor's Degree - Chemistry
Walter Sisulu University
Mthatha, Eastern Cape 05.2015
Skills
- Photoshop, automotive, interpersonal skills, cost reduction, designing, documentation, economic analysis, engineer, failure analysis, functional, graphics, IIs, lean manufacturing, Machinery, managing, Market research, Mechanical, Access, Excel, PowerPoint, MS word, Works, MTS, OS, personnel, problem solving, problem - solving, project management, quality, quality control, quick, repairs, research, researcher, safety, Scanning, strategic, supervisor, Supervision, trainer, troubleshoot, troubleshooting, weld, welding, welds, X-ray
Certification
- ISO 9001:2015
- Internal Audit Training.
Languages
English
Advanced (C1)
Timeline
Laboratory Manager
Caprichem
07.2023 - Current
Quality Control Manager
Edelweiss Laboratories
07.2020 - 07.2023
Laboratory /Quality Manager
Cosmetics Laboratories Of SA
07.2018 - 06.2020
Research and Development Intern
Cosmetics Laboratories Of SA
09.2017 - 06.2018
Advanced Diploma - Formulation Sciences
University of Cape Town
Honor's Degree - Chemistry
Walter Sisulu University
Bachelor's Degree - Chemistry
Walter Sisulu University
- ISO 9001:2015
- Internal Audit Training.
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