Lab Manager with 6 years in leading team to develop Chemical products in laboratory setting. Initiated and analyzed new product development and improved current product line. Streamlined lab processes and worked with other departments to prioritize tasks with strongest effect on revenue.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Laboratory /Quality Manager
Cosmetics Laboratories Of SA
Cape Town
07.2018 - 06.2020
Established and tracked quality department goals and objectives.
Determined quality department standards, practices, and procedures.
Tracked quality issues with external customers, suppliers, and internal plant operations.
Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
Specified quality requirements of raw materials with suppliers.
Assured consistent quality of production by implementing and enforcing automated practice systems.
Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
Implemented new quality assurance and customer service standards.
Inspected products and worker progress throughout production.
Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
Recorded, analyzed, and distributed statistical information.
Monitored staff organization and suggested improvements to daily functionality.
Delivered services to customer locations within specific timeframes.
Identified issues, analyzed information and provided solutions to problems.
Gained strong leadership skills by managing projects from start to finish.
Applied effective time management techniques to meet tight deadlines.
Conduct audit for both internal and external surveillance audits.
Test all in coming raw materials.
Research and Development Intern
Cosmetics Laboratories Of SA
Cape Town
09.2017 - 06.2018
Attended meetings and presentations to learn project details.
Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
Completed research, compiled data, updated spreadsheets, and produced timely reports.
Prepared tables, graphs and fact sheets to summarize research results.
Collaborated with research teams to develop project plans aligned with target timescales.
Visualised research findings through data tables, graphs and presentations.
Assisted with preparing project-related reports, presentations and manuscripts.
Allocated and managed laboratory space and resources.
Analyzed and interpreted customer requirements to develop chemical solutions.
Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
Conducted technical evaluations of new development and test results.
Developed and implemented procedures to verify compliance with ISO standards.
Implemented automated systems to improve accuracy and efficiency of lab processes.
Implemented new strategies to reduce costs and improve efficiency of quality team.
Research and development developed Cosmetics range for big clients like Woolworths and Clicks.
Quality Control Manager
Edelweiss Laboratories
Cape Town
07.2020 - 07.2023
Updated quality control standards, methods, and procedures to meet compliance requirements.
Developed and analyzed quality control processes and deliverables to determine present standards and establish recommended action plans.
Collaborated with development teams, internal customers, and product line management to verify delivery of desired quality requirements to distributors.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Collected and analyzed material samples to evaluate quality, providing feedback and interpretation to production management or staff.
Used software to produce reports regarding daily production quality, nonconformance of products or processes and quality trends.
Conducted audit inspections and independent checks to verify parts and materials.
Tracked quality issues with external customers, suppliers, and internal plant operations.
Applied coaching techniques and tools to support managers and team members in improving performance.
Established and tracked quality department goals and objectives.
Determined quality department standards, practices, and procedures.
Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
Reported production malfunctions to managers and production supervisors.
Assured consistent quality of production by implementing and enforcing automated practice systems.
Specified quality requirements of raw materials with suppliers.
Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
Implemented new quality assurance and customer service standards.
Inspected products and worker progress throughout production.
Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
Laboratory Manager
Caprichem
Cape Town
07.2023 - Current
Set and oversee quality assurance guidelines for laboratory work.
Train lab technicians to perform experiments and analyze results.
Plan and coordinate new development programs to meet deadlines within set budget.
Develop and test formulas for all products to find high quality, low cost options.
Keep equipment maintained, facility clean and organized and inventory stocked to maximize performance.
Keep laboratory in compliance with applicable guidelines and laws.
Resolve issues for product development from inception through post-commercialization processes.
Manage operational documents and produce reports detailing activities.
Identify and communicate customer needs to supply chain capacity and quality teams.
Plan, create, test and deploy system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Define clear targets and objectives and communicate to other team members.
Maintaine professional demeanor by staying calm when addressing unhappy or angry customers.
Assist in organizing and overseeing assignments to drive operational excellence.
Improve staffing during busy periods by creating employee schedules and monitoring call-outs.
Launch quality assurance practices for each phase of development
Develop detailed plans based on broad guidance and direction.
Establish team priorities, maintain schedules and monitore performance.
Control resources and assets for department activities to comply with industry standards and government regulations.
Train personnel in equipment maintenance and enforce participation in exercises focused on developing key skills.
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC
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