Nolizwi Winnifred Maza

• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Responsible for ensuring the effective and efficient functioning of internal control systems within the department. Developing, implementing, and monitoring internal control policies and procedures, while also advising on financial management practices. Oversees audits, investigates control weaknesses, and reports on compliance, ultimately contributing to the department's financial accountability and good governance.

Key Responsibilities and Duties:

· Developing and Implementing Internal Control Systems:

This includes designing and implementing policies, frameworks, and procedure manuals to ensure effective internal controls.

· Monitoring and Evaluation:

Continuously monitoring and evaluating the effectiveness of internal control systems and processes.

· Audit Coordination:

Overseeing and coordinating the implementation of audit recommendations, as well as the annual audit process with the Auditor-General.

· Investigation and Compliance:

Conducting investigations into internal control weaknesses, ensuring compliance with relevant regulations, and providing assurance on financial information.

· Reporting and Communication:

Preparing and issuing reports to the Chief Financial Officer on internal control compliance and monitoring, and providing monthly reports to relevant authorities on irregular expenditure.

· Risk Management:

Identifying, mitigating, and managing control risks to ensure the department's financial and operational objectives are achieved effectively.

· Support and Guidance:

Providing advice and guidance to the department on internal control matters and best practices.

· Resource Management:

Managing the human and other resources of the internal control unit effectively.

· Fraud Prevention:

Contributing to the development and implementation of fraud prevention and loss management strategies.

· Good Governance:

Ensuring that the department's financial management practices align with government guidelines and regulations, including the Public Finance Management Act (PFMA), Policy on Financial Awards(PFA), SA 1996 Constitution, 2024 Division Of Revenue Act (DORA), GRAP, .

Managing the Pre Auditing of all Departmental Transactions with financial implications starting from employees appointments to Leave Gratuities, Supplier Orders/Payments as well as NPO/NGO ORDERS/Payments And Revenue Receipts.

Enforcing every directorate to budget and spend according to their operational plans and not allowing any financial transactions to be processed without being supported by xtract of budget and operational plan. Frequently reminding Contract Management of any contracts that are about to expire to avoid Irregular Expenditure. Frequently sensitizing every Departmental Official of their responsibility to settle any fruitless Expenditure that they incur as well as sensitizing them that they would be charged for Financial Misconduct if they spend where there is no budget.

Overall Responsibilities

· Overseeing and managing an organization's internal audit function. Ensuring the effectiveness of governance, risk management, and internal controls, while also promoting good corporate governance. Functionally Reporting to the Audit Committee and also report administratively to the Head Of Department. Responsible for : 1. Assurance Services: Provide independent assurance on a Departmental's operations and controls, including financial audits and compliance reviews. 2. Consulting and Advisory Services: Offer guidance and recommendations to improve processes and controls.

Detailed Responsibilities:

Strategic Planning:

Develop and implement the internal audit risk-based 3 year audit strategy and annual plans that set out the priorities of the internal audit function, consistent with the organizational objectives. Development of Audit Committee Charter, Internal Audit Charter, Combined Assurance Forum Charter, Combined Assurance Implementation Plan, Combined Assurance Policy Framework)

· Risk Management:

Identifies, assesses, and manages risks, ensuring they are communicated to senior management.

· Audit Plan & execution:

Engagement Planning

Establishment of Engagement Procedures and Supervision

Oversees the execution of audit assignments, ensuring they are conducted professionally and effectively.

· Fraud Risks and Controls

· Administration Management of the Directorate.

· Responsible for the Quality Assurance And Improvement Program (QAIP)- internal and External Assessments and Training.

· Responsible for managing the Internal audit assurance and consulting engagements in terms of the Internal Audit definition, Internal Audit Charter, Internal Audit Standards and Code of Ethics.

· oordination of internal audit, external audit , Risk Management, Compliance, Internal Control Unit, Total Quality Management, Strategic Management Unit and management efforts through the combined assurance Forum which I established to avoid duplication of efforts.

· Attending all mandatory departmental meetings including Top Management , Portfolio , SCOPA, Audit committee (secretariat), IYM, Strategic Planning meetings and Quarterly performance meetings.

· Reporting and Communication:

Prepares and delivers audit reports, communicates findings to senior management and the Audit Committee and Monitoring of Outcomes .

· Compliance:

Ensures compliance with relevant laws, regulations, and internal policies.

· Continuous Improvement:

Stays abreast of industry trends, regulatory changes, and best practices in auditing and compliance.

· Staff Management:

Supervises and develops the internal audit team, ensuring they have the necessary skills and knowledge.

· Independent Assurance:

Provides objective assurance on the effectiveness of governance, risk management, and control processes.

· Consulting Services:

Provide consulting services to support the organization in improving its operations.

Overall Duties

Overseeing how public funds are allocated, spent, and accounted for. This includes developing and implementing policies, scrutinizing transactions, ensuring compliance with regulations, and managing budget implementation to achieve government priorities. It's a crucial aspect of public financial management, impacting everything from fiscal stability to the effective delivery of public services.

Detailed key duties:

1. Policy Development and Implementation:

· Developing and implementing expenditure policies and procedures:

This includes establishing guidelines for spending, procurement, and other financial transactions.

· Ensuring compliance with relevant regulations and laws:

Ensuring adherence to accounting standards, treasury guidelines, and other legal frameworks.

• Ensured regulatory compliance across all departments through diligent monitoring of policies, procedures, documentation requirements.
• Collaborated with other department heads to ensure smooth functioning of organizational activities.
• Developed strategic plans to achieve organizational goals, ensuring alignment with company''s mission and vision.
• Increased overall efficiency by identifying areas of improvement and implementing necessary changes.

2. Budgetary Processes and Management:

· Budget preparation and monitoring:

Participating in the budget cycle, from formulation to implementation, and tracking spending against allocated funds.

· Cashflow management:

Managing cash reserves, ensuring timely payments, and maximizing investment opportunities.

· Costing and financial reporting:

Analyzing costs, preparing monthly, quarterly, semi annually and annual financial reports, also assisting in the compilation of Financial Statements and providing financial data for decision-making.

3. Transaction Management and Control:

• Scrutinizing and authorizing expenditure transactions: Ensuring that all payments are legitimate and properly authorized.
• Processing payments in accordance with internal control processes: Following established procedures to prevent fraud and waste.
• Maintaining accurate records and financial information: Keeping detailed records of all expenditures and ensuring the reliability of financial data.

4. Supply Chain Management:

· Managing procurement processes:

Ensuring that purchases are made efficiently, effectively, and in compliance with regulations.

· Administering contracts and agreements:

Monitoring the performance of vendors and ensuring compliance with contractual obligations.

5. Performance Monitoring and Evaluation:

• Monitoring the performance of programs and projects: Tracking the impact of expenditures on achieving government objectives.
• Providing advice and guidance on financial matters: Supporting other departments and agencies with financial expertise.

6. Other Key Responsibilities:

· Managing and controlling the expenditure department:

Overseeing staff, resources, and operations within the expenditure management unit.

· Ensuring transparency and accountability:

Making financial information readily available to the public and stakeholders. Commitment to transparency, accountability, and effective resource utilization.

Overall Duties

Safeguarding assets, ensuring compliance, and promoting operational efficiency within the regional office and E.C. Courts. Implementing and maintaining internal controls, investigating potential issues like fraud or maladministration, and ensuring adherence to laws and regulations. Play a crucial role in educating all officials about anti-corruption and code of conduct policies. Worked well in a team setting, providing support and guidance.

• Demonstrated respect, friendliness and willingness to help wherever needed.

Detailed Responsibilities:

· Internal Control Implementation:

Develop and implement a comprehensive system of internal controls, which includes policies, procedures, and processes to ensure the safe and efficient operation of the regional office and all EC courts.

· Investigation of Misconduct:

Responsible for investigating potential instances of fraud, theft, or maladministration within the regional office and all EC courts.

· Compliance:

The Head of the Internal Control Unit ensures compliance with all relevant laws, regulations, and departmental policies.

· Risk Management:

Identify, assess, and manage risks related to the regional office's operations, and all EC courts operations including financial, operational, and compliance risks.

· Employee Education:

Develop and deliver training programs to educate officials on anti-corruption measures, the code of conduct, and other important internal control policies.

· Reporting:

Prepare reports on the status of internal controls, investigations, and compliance

activities for management and stakeholders.

People Management:

Responsible for the effective management and supervision of the staff within the Internal Control Unit.

Overall Duties

Responsible for financial management, including budget preparation, expenditure tracking, revenue management, and also ensure compliance with financial regulations. Responsible for ensuring the efficient and effective allocation of funds, monitoring budget performance, and providing financial guidance to all EC Courts and Offices. Develop and implement budgetary plans, ensure compliance with regulations, and analyze financial data to identify trends and make recommendations for cost control.

Detailed duties:

1. Budget Development and Planning:

• Coordinating and consolidating inputs for budget compilation: Gathering information from all E.C. Courts and Offices to create a comprehensive budget Input.
• Developing and implementing budgeting processes, systems, and procedures: Ensuring adherence to National Treasury guidelines.
• Formulating draft budgets and submitting them to National Office for approval: Formulating and consolidating draft budget for all EC Department Of Justice Offices. Assist in understanding government priorities and translating them into financial plans.
• Participating in public participation sessions to discuss budget proposals and gather input: To ensure transparency and accountability.

2. Budget Monitoring and Oversight:

• Monitoring budget performance and identifying variances: Comparing actual results against budgeted figures Monthly.
• Investigating variances and implementing corrective actions: Identifying the root causes of deviations from the budget and taking steps to address them. Provision of training to all EC Court Managers on how to manage their budgets, monitor their Expenditure trends and avoid budget overspending, .
• Ensuring compliance with financial regulations and laws: Adhering to the PFMA, Treasury Regulations, 1996 S.A. Constitution, Division Of Revenue Act (DORA) and other relevant legislation.
• Ensuring effective cash flow management: Managing revenue and expenditure streams to ensure that government obligations are met.

3. Financial Analysis and Reporting:

• Analyzing financial data to identify trends and forecast future performance: To help make informed decisions about resource allocation and budget prioritization.
• Providing insights on financial risks and opportunities: To help government manage its financial resources effectively.
• Preparing financial reports for management and external stakeholders: To ensure that the government is accountable for its use of public funds.
• Preparing EC statistical reports to National Office For purposes of consolidation to be submitted to National Treasury and other relevant bodies: To provide data for policy analysis and decision-making.

4. Resource Management and Control:

· Identifying cost-saving opportunities and efficiency improvements:

Through analyzing expenditure patterns and finding ways to reduce waste.

· Developing and implementing strategies to optimize budget utilization:

To ensure that government resources are used effectively to achieve policy objectives.

· Managing and controlling expenditure:

To ensure that all spending is authorized and in compliance with regulations.

Processing and managing approved payments, including petty cash and PAYE, while ensuring compliance with relevant financial regulations.

· Managing transfer payments and conditional grants:

To ensure that funds are allocated effectively and used in accordance with the Division of Revenue Act.

5. Advice and Guidance:

· Providing Regional Office and all EC Courts and Offices, advice and guidance on budget, financial reporting, and expenditure processes:

To help all Offices/ Courts understand and adhere to financial regulations.

· Coordinating briefing sessions with Magistrate Court Managers to establish budgetary needs:

To ensure that the budget reflects the actual needs of government programs.

· Working with Magistrate Court Managers to implement corrective actions:

To ensure that budget performance is maintained and that any deviations are addressed promptly.

Revenue Management:

· Managing and collecting revenue, including receipting and banking all monies received.

· Financial Reporting:

· Preparing financial statements in accordance with GRAP standards and ensuring their accuracy and fairness and submit to National Office for Consolidation Purposes.

· Internal Controls:

· Implementing and maintaining internal control systems to prevent fraud and ensure the accuracy of financial data.

· Audit Compliance:

Participating in internal and external audits and addressing any audit findings.

· Policy and Procedures:

Developing and implementing financial policies and procedures to ensure efficient and compliant financial operations.

Staff Management:

Supervising and managing accounting clerks and other finance staff.

Overall Duties

Oversees financial administration, ensuring compliance, managing resources, and reporting on financial activities. Handle various funds, manage banking and payment systems, monitor financial risks, and develop/implement financial processes and policies for the Graaf Reinet Magistrate Courts Cluster.

• Ensured accurate financial reporting through regular verifications, reconciliations, and adherence to internal controls procedures.
• Reduced operational expenses by negotiating favorable contracts with vendors and suppliers.
• Increased cash flow by optimizing accounts receivable collections and implementing proactive credit management policies.
• Streamlined and enhanced corporate accounting and operations system by initiating key workflows.

Detailed Responsibilities include:

• Managing funds: Administering different categories of monies on behalf of third parties.
• Banking and payments: Monitoring banking services and electronic payments.
• Financial accounting and reporting: Managing the Justice Administered Fund and preparing financial reports.
• Risk management: Identifying and managing financial risks like interest rate and operational risks.
• Process development: Managing the development and implementation of administrative processes, guidelines, and policies for various funds.
• Resource management: Managing human, finance, and other resources within the Graaf Reinet Magistrate Courts Cluster.
• Compliance: Ensuring compliance with relevant legislation and regulations.
• Financial planning and budgeting: Preparing and managing annual and medium-term budgets for the Graaf Reinet Cluster.
• Supervision: Supervising and evaluating the performance of 12 Court Managers and staff within Graaf Reinet Cluster. Responsible for 12 Magistrate Courts of the Graaf Reinet Cluster. Motivating and Inspiring Staff to perform beyond the expectation and rewarding excellent performance.

Overview - PEOPLESOFT SUPER USER

• Maintaining and managing the PeopleSoft system, ensuring data integrity and security. Supporting various operational areas within the AGSA, including Finance, HR, and ICT. Key duties included system administration, security management, and providing technical support for PeopleSoft application
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Strengthened communication skills through regular interactions with others.
• Paid attention to detail while completing assignments.

Detailed Duties:

· System Administration:

· PeopleSoft Security/Admin: Managing user access, roles, and permissions within the PeopleSoft system, ensuring proper segregation of duties and access control.

· User Management: Creating, modifying, and deleting user accounts, assigning roles, and managing access permissions.

· Technical Support and Maintenance:

· Troubleshooting: Diagnosing and resolving technical issues related to PeopleSoft applications.

· System Monitoring: Monitoring system performance, ensuring its stability and availability.

· Performance Tuning: Optimizing the PeopleSoft system for efficiency and responsiveness.

· Data Management:

· Data Integrity: Ensuring the accuracy and completeness of data within the PeopleSoft system.

· Data Archiving: Managing the storage and retrieval of PeopleSoft data.

· Data Backup: Performing regular backups to prevent data loss.

· Process Support:

· Process Documentation: Maintaining and updating documentation for PeopleSoft processes.

· Change Management: Managing changes to the PeopleSoft system, ensuring minimal disruption to operations.

· Testing and Integration: Participating in testing and integration activities related to new releases and updates.

· Auditing and Compliance:

· Audit Support: Supporting internal and external audits related to PeopleSoft systems and data.

· Compliance: Ensuring that PeopleSoft operations comply with relevant regulations and policies.

· Collaboration and Communication:

· Communication: Communicating effectively with other users and stakeholders regarding PeopleSoft issues and updates.

· Training: Providing training to users on how to use PeopleSoft effectively.

Specific Examples:

· Security Management:

Responsible for configuring security roles, granting access to users, and ensuring that sensitive data is protected.

· User Account Management:

Create new user accounts, update existing accounts, and delete accounts as needed.

· Data Integrity Checks:

Perform regular checks to ensure that data in PeopleSoft is accurate and complete.

· System Maintenance:

Responsible for installing updates, patches, and new software releases for PeopleSoft.

· Troubleshooting:

Assist users in resolving technical issues they encounter while using PeopleSoft.

PeopleSoft Help Desk Super User

Overview

Responsible for managing and supporting the PeopleSoft system, including user access, security, and system administration. Also handle root cause analysis, conduct problem management meetings, and contribute to process documentation. Additionally, assist with system testing, integration, and development.

Detailed duties:

System Administration:

• PeopleSoft Security and Administration: Manages user access, roles, and permissions within PeopleSoft.
• Network Administration: Manages Active Directory, including access groups, mailing lists, password resets, and profile modifications.
• System Maintenance and Support: Ensures the production system is running smoothly and addresses any technical issues.

Problem Management and Support:

• Root Cause Analysis: Investigates and identifies the root causes of system issues.
• Problem Management Meetings: Conducts meetings to discuss and resolve system problems.
• Process Documentation: Reviews and updates process documentation related to PeopleSoft.

Other Responsibilities:

• Audit Support: Assist with audit reviews and provide information as needed.
• System Testing and Integration: Participates in system testing and integration activities.
• System Development: Contribute to the development of new features or enhancements within the PeopleSoft system.
• Data Masking: Involved in protecting sensitive data during various processes.

Overview

Responsible for managing the overall operations of the office, including tasks related to administrative support, finance, human resources, and client relations. Ensure compliance with relevant regulations and procedures.

Detailed breakdown of the duties:

1. Administrative Support:

· General office management:

Maintaining a well-organized and functional office environment, including filing, record keeping, and ensuring proper communication channels.

· Data management:

Collecting, analyzing, and reporting on office data, including performance metrics and key indicators.

· Correspondence and communication:

Managing incoming and outgoing mail, emails, and other forms of communication, ensuring timely and effective responses.

2. Financial Management:

· Budget management:

Assisting in the development and implementation of the office budget, monitoring expenditures, and ensuring compliance with financial regulations.

· Financial reporting:

Preparing and submitting financial reports, ensuring accuracy and adherence to reporting standards.

· Procurement:

Managing the procurement process, ensuring compliance with procurement policies and procedures.

Reduced costs by negotiating with vendors for supplies and services, resulting in significant savings.

3. Human Resources:

· Staff support:

• Provided guidance and support to new employees during their onboarding process contributing to successful integration into the team.

Providing administrative support to staff, including managing leave requests, processing payroll, Subsistence and Travelling claims, typing Audit plans and Audit Reports and facilitating professional development.

· Human resource reporting:

Collecting, capturing and submitting human resource data, including attendance, performance, timesheets and other relevant metrics.

· Talent Management:

Assisting in the recruitment, onboarding, and performance management of staff.

4. Client Relations:

· Customer service:

Providing excellent customer service to internal and external clients, ensuring timely and effective responses to inquiries.

· Relationship management:

Building and maintaining strong relationships with stakeholders, including clients, partners, and other relevant parties.

· Client feedback:

Gathering and analyzing client feedback to identify areas for improvement and enhance service delivery.

5. Compliance and Regulatory:

• Compliance monitoring: Ensuring compliance with relevant legislation, regulations, and policies. Monthly Completion and submission of Control Self Assessment Tool to track and monitor compliance.
• Risk management: Assisting in the identification, assessment, and mitigation of risks related to the office's operations.
• Internal controls: Implementing and maintaining effective internal controls to safeguard the office's assets and ensure the integrity of its operations.

Played a vital role in ensuring the smooth and efficient functioning of the Auditor General Umtata Regional Office, supporting the organization's mission to audit public finances and promote good governance.

• Facilitated communication among staff members by organizing regular meetings and distributing relevant information.
• Collaborated with payroll department to ensure accurate compensation data entry for all employees.
• Maintained an organized filing system for easy retrieval of employee records during internal audits or external inspections.
• Contributed to diversity recruitment efforts by actively engaging with minority-focused job boards and networking groups.
• Typing, administration, data capturing, compiling the HR Monthly Report, Switchboard and taking minutes. Making travelling bookings, Supervising Junior Clerks and junior Secretaries also making employment membership cards on the computerised camera and capture all the employee data on the computer.

Overview

Ensuring guest rooms are clean, comfortable, and well-maintained, as well as providing excellent guest service. This included cleaning, restocking supplies, and addressing guest requests. Also reporting any maintenance issues and follow health and safety protocols.

Detailed Responsibilities:

· Guest Room Cleaning:

Sweeping, vacuuming, mopping, dusting, and polishing all areas of the guest room, including furniture, fixtures, and appliances.

· Linen and Supply Management:

Changing bed linens, replacing towels and amenities, restocking toiletries and other supplies.

· Bathroom Cleaning:

Thoroughly cleaning and sanitizing the bathroom, including shower stalls, sinks, toilets, and floors.

· Furniture and Fixture Maintenance:

Cleaning and polishing furniture and fixtures, and reporting any damage or maintenance issues.

· Guest Interaction:

Greet guests warmly, respond to their requests and inquiries, and ensure their satisfaction.

· Reporting Issues:

Reporting missing items, damage, or other maintenance needs to the appropriate personnel.

· Following Procedures:

Adhering to hotel standards and procedures for cleaning, safety, and guest service.

· Maintaining Stock:

Keeping the housekeeping cart well-stocked and organized with necessary supplies.

· Other Duties:

Assisting with other tasks as needed, such as maintaining back-of-house areas or performing houseperson duties.

Overview

A casino cashier's primary duties involve managing financial transactions within the casino, including exchanging cash for chips, processing payments, and ensuring accurate record-keeping. They also provide customer service, ensure compliance with regulations, and maintain the security of the casino's cash flow.

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Welcomed customers and helped determine their needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Detailed responsibilities:

Financial Transactions:

· Exchanging cash for chips:

Exchange cash for casino chips, ensuring accurate amounts and proper change-making.

· Processing payments:

Handle various payment methods, including cash, credit cards, and checks, and may process payouts from slot machines or other gambling activities.

· Maintaining accurate records:

Keep meticulous records of transactions, authorization forms, and reconciliation reports to ensure accuracy and prevent discrepancies.

· Counting and auditing money drawers:

Count and audit cash drawers at the beginning and end of shifts to ensure accuracy and identify any shortages or overages.

· Reconciling cash discrepancies:

Resolve any discrepancies between cash counts and records, ensuring the integrity of the casino's financial operations.

· Providing financial information:

Assist guests with inquiries about their financial activity or provide information related to compliance with regulations.

Customer Service and Compliance:

Maintain a friendly and helpful attitude when interacting with guests, ensuring they have a positive experience.

· Checking IDs and verifying age:

Check IDs to ensure guests are of legal age to gamble, especially when accepting credit applications or cashing checks.

· Following gaming regulations:

Adhere to all casino policies and procedures, including gaming regulations, security protocols, and anti-money laundering measures.

· Maintaining cage security:

Ensure the security of the casino cage by monitoring surveillance systems, adhering to cash handling procedures, and preventing fraud or theft.

Additional Responsibilities:

· Operating cash registers and POS equipment:

Operate cash registers, credit card terminals, and other point-of-sale equipment.

· Making change and calculating totals:

Accurately calculate chip totals for customers, make change for purchases, and assist with other calculations.

Played a vital role in ensuring the smooth and accurate handling of financial transactions within a casino environment, while providing excellent customer service and upholding the integrity of casino operations