Recently graduated from the University of Johannesburg with a diploma in Logistics, Materials, and Supply Chain Management, I have honed my expertise in customer relationship management through impactful roles in the sales and hospitality sectors. At Luminello, Inc., our focus was on delivering customized product demonstrations to meet the specific needs of clients, ensuring their satisfaction regardless of the outcome of the sale. While collaborating at STR Partners LLC, our efforts in lead generation and sales strategies led to improved customer engagement and satisfaction. With a background in hotel and catering management and a strong commitment to fostering a culture of continuous improvement, I have empowered our team to cultivate long-lasting customer relationships and drive organizational success.