NOKWANELA NDLELENI
SALES TEAM LEADER
Alberton
Summary
Dynamic Sales Manager with a proven record in driving revenue growth, team mentorship, and strategic planning. Expertise in relationship building and customer service enhances team productivity and alignment with business objectives.
Results-oriented professional with extensive experience in sales management and administrative support. Known for exceptional communication and organizational skills, successfully leading teams to exceed sales targets while ensuring streamlined operations and superior customer service.
Overview
4
4
Language
5
5
years of professional experience
Work History
Sales Manager
AVRI CREDIT SA
03.2024 - Current
- Led a team of sales representatives, providing training and mentorship.
- Developed and executed strategic sales plans to drive revenue growth.
- Collaborated with marketing teams to align campaigns with sales objectives.
- Presented sales forecasts and reports to senior management for strategic planning purposes.
Administrative Assistant
LML SOLUTIONS
11.2021 - 02.2024
- Coordinated office operations, ensuring efficient workflow and adherence to deadlines.
- Managed scheduling for meetings, appointments, and travel arrangements for staff.
- Developed and maintained filing systems to enhance document retrieval efficiency.
- Assisted in preparing reports and presentations using Microsoft Office Suite tools.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
High School Diploma -
NDALISO SENIOR SECONDARY SCHOOL
Flagstaff, South Africa 04.2001 -
Skills
Relationship building
Sales team training
Motivational skills
Verbal and written communication
Product knowledge
Staff management
Goals and performance
Timeline
Sales Manager
AVRI CREDIT SA
03.2024 - Current
Administrative Assistant
LML SOLUTIONS
11.2021 - 02.2024
High School Diploma -
NDALISO SENIOR SECONDARY SCHOOL
04.2001 -