Nokwanda Prudence Ngubo
0787177504
Highflats
Summary
Dynamic professional with extensive experience at Boxer Superstores, excelling in cash handling and customer service. Proven track record in implementing cost-saving measures and enhancing cash management systems, resulting in improved operational efficiency. Strong attention to detail and problem-solving skills fostered customer loyalty and trust, contributing to a positive shopping experience.
Overview
2026
2026
years of professional experience
Work History
Front End Supervisor
Boxer Superstores
- Ensured timely financial statement preparation, allowing for better decision-making and strategic planning.
- Prepared detailed variance analyses on a monthly basis, enabling more effective tracking of actuals versus forecasted figures.
- Implemented cost-saving measures, identifying inefficiencies and reallocating resources to achieve optimal results.
- Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
Chief Cashier
Boxer Superstores
- Developed strong relationships with customers, fostering loyalty and trust in our services.
- Implemented loss prevention strategies that reduced instances of theft or fraud within the store.
- Enhanced cash handling efficiency by implementing effective cash management systems and procedures.
- Oversaw maintenance of clean and orderly cashier stations, contributing to a positive customer experience upon entering or leaving the store.
- Ensured compliance with all relevant laws and regulations related to cash handling and reporting requirements within the organization.
Cashier
Boxer Superstores
01.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma -
Buthathubunye High School
HighflatsHigher Certificate in Education - Education
Stadio Faculty of Education
Durban11.2022
Skills
- Cash handling
- Customer service excellence
- Attention to detail
- Time management
- Problem-solving skills
- Customer service
- Record keeping accuracy
- POS system
- Cash handling expertise
- Problem solving prowess
Languages
Isizulu
Advanced (C1)
English
Advanced (C1)
Timeline
Cashier
Boxer Superstores
01.2023 - Current
Front End Supervisor
Boxer Superstores
Chief Cashier
Boxer Superstores
High School Diploma -
Buthathubunye High School
Higher Certificate in Education - Education
Stadio Faculty of Education