Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Nokwanda Nosipho Mnguni

Nokwanda Nosipho Mnguni

Administrative Assistant
Richards Bay

Summary

I am a motivated and responsible recent business school graduate seeking a full time or part time position where I can leverage my knowledge in customer service and administration to contribute to organizational profitability. I am committed to delivering professional service to customers and thrive in challenging and motivating work environments. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Reliable admin assistant with experience in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.

Overview

4
4
years of professional experience

Work History

Part Time Administartive Assistant

DUT Student Admissions
01.2024 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.

Intern

DUT Students Admission
01.2023 - 12.2023
  • Evaluate students result in their CAO Applications.
  • Upload students documents on ITS Enabler.
  • Sending firm offers and letter to students according to their CAO status using mail merge.
  • Manage counter by answering phones, emails and assisting student with their queries.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

In-service Training

Royal Hotel
09.2021 - 02.2022
  • I worked as a trainee in all departments of the hotel like, Reservations, Housekeeping, Food and Beverages and Laundry.
  • Make Reservations and booking for the hotel guests.
  • Attend guests enquiries at the reception and answering call and emails.
  • Check- in guest to the hotel.
  • Cleaning the rooms once the guest checks out, preparing for the following guest.
  • Washing of the linen and towel in the laundry room.
  • Delivering room service.
  • Serving food and drink in the dining hall.

Education

Matric -

Tholokuhle High School

National Diploma - Tourism Management

Durban University of Technology

Advanced Diploma - Business Administrations

Durban University of Technology

Skills

Multitasking

Additional Information

Dr Maditsane Nkonoane- Institutional Registrar

maditsanen@dut.ac.za

0721121550/0313732517


Mrs Praksha Basdeo- Student Admissions Supervisor

prakshag@dut.ac.za

0829509970/0313732982

Timeline

Part Time Administartive Assistant

DUT Student Admissions
01.2024 - Current

Intern

DUT Students Admission
01.2023 - 12.2023

In-service Training

Royal Hotel
09.2021 - 02.2022

National Diploma - Tourism Management

Durban University of Technology

Advanced Diploma - Business Administrations

Durban University of Technology

Matric -

Tholokuhle High School
Nokwanda Nosipho MnguniAdministrative Assistant