Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Nokwanda Mchunu

Nokwanda Mchunu

Summary

Top achievers nomination (Nov 2023)

- for the top sales and shown company growth point.

Star Performer (June 2024) CERTIFICATE

- for bringing positive change in general merchandising and store standards.

5th year anniversary certificate ( July 2024)

- for being loyal and hardworking member of the team, shown passion and dedication through my job with customer interactions.

Overview

8
8
years of professional experience

Work History

Pet Care Advisor

Absolute Pets
Durban
07.2019 - 09.2024
  • Maintained a safe and clean environment for pets by regularly sanitizing living spaces and play areas.
  • Handled animals safely and remained calm in different situations.
  • Administered medications as prescribed to ensure the wellbeing of pets under care.
  • Taught pet owners how to care for pets, manage behaviors and maintain proper nutrition.
  • Educated pet owners on best practices for maintaining optimal health, safety, and happiness for their animals at home.
  • Delivered exceptional service by tailoring care plans to accommodate individual pet requirements.
  • Administered vaccinations and medications to cats, dogs and other small pets.

Cellphone’s Stock Controller and Admin Clerk

Game Store
Watercrest
01.2019 - 06.2019
  • Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
  • Maintained awareness of industry best practices in stock control and inventory management, incorporating relevant ideas into company procedures for continuous improvement efforts.
  • Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
  • Determined and performed appropriate adjustments of authorized stock levels.
  • Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.
  • Conducted regular reviews of slow-moving or obsolete items, recommending appropriate action such as clearance sales or disposal options.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Greeted customers and directed to requested products.
  • Received new stock and input values into computer system.
  • Kept work areas neat, clean and free from debris.
  • Picked and packed order items.

System Co-ordinator

Game Store
Watercrest
04.2018 - 01.2019

• Printed PI’s labels for each department and signage for promotions.

•Checked stock.

•printed everyday’s budget paperwork and filed.

Cashier

Game Store
Watercrest
11.2016 - 09.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Performed cash, card and check transactions to complete customer purchases.

Education

Matric -

Hlahlindlela High School
Durban

Skills

    Animal handling expertise

    Pet First Aid Knowledge

    Client Communication

    Parasite control

    Tick Removal

    Animal Nutrition

    Housekeeping Duties

    Teamwork and Collaboration

    Customer Service

    Problem-Solving

    Honest and Dependable

    Time Management

    Attention to Detail

    Dependable and Responsible

    Problem-solving abilities

    Multitasking

    Reliability

    Excellent Communication

    Organizational Skills

    Decision-Making

    Self Motivation

    Interpersonal Skills

Languages

English
Upper intermediate (B2)
Zulu
Bilingual or Proficient (C2)

Additional Information

References available upon request

Timeline

Pet Care Advisor

Absolute Pets
07.2019 - 09.2024

Cellphone’s Stock Controller and Admin Clerk

Game Store
01.2019 - 06.2019

System Co-ordinator

Game Store
04.2018 - 01.2019

Cashier

Game Store
11.2016 - 09.2018

Matric -

Hlahlindlela High School
Nokwanda Mchunu