Nokuzola Mbovu
Business Compliance Coordinator
Dalfouche
Summary
To acquire a position where I will be able to utilize my skills, abilities and to further develop my knowledge in the workplace, looking for work experience opportunity that will be both challenging, stimulating and be a steppingstone to further my career.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Business Compliance Coordinator
City of Ekurhuleni
01.2023 - Current
- Drafting of Trading permits for street vendors and Business licenses for formal business.
- Monitoring compliance to ensure that the companies follow all policies and procedures of industry regulations and standards.
- Assessing business risks: Identify potential risks within the business operation.
- Training employees: Create and deliver training programs to educate employees on compliance requirements.
- Doing walk-abouts teaching business people about compliance.
- Doing operations with EMPD bylaws
- Coordinate and maintain relationships with local community-based organizations and stakeholders.
- Coordinate the activities of the business Compliance advisors and assistants.
- Managing monthly and quarterly reporting and Spreadsheets.
- Photocopying, Scanning and Emailing documents.
- Filing and keeping data in storage.
- Ordering of stationery, upkeep and maintenance of the monthly reporting of the spreadsheets.
Clerk
Kingsway Clinic
07.2021 - 12.2021
- Patient care: Answering phones, organizing Patients records, and helping patients fill out forms
- Scheduling: Maintaining appointment calenders, Scheduling appointments and procedures and ordering tests
- Patience records: Maintaining the confidentiality of patient records and following all clinic policies and procedures
- Transcribing: Transcribing orders or reports from doctors or other medical professionals.
- Data entry: Manage, Review and arrange paperwork and files
- Multitasking: Need to prioritise tasks, manage Time, and be able to switch between tasks
- Computer literacy
- Customer service (BATHO PELE)
- Manage patience registers
- Patience should be able to access services they need to get
- When the clinic is at fault as a clerk you need to apologies and give a full explanation and try to rectify the mistake (Redress)
- Attention to details
- Telephone Etiquette
HR Administrator
City of Ekurhuleni
12.2013 - 12.2020
- General Administration Duties
- Create a filing system and ensure all documents are available for Scruting.
- Reading, Monitoring and Responding to emails.
- Answering calls and liaising with clients.
- Managing Employees information: Maintaining employee attendance.
- Managing the HR database: Maintaining an accurate and efficient HR database.
- Supporting training initiatives: Supporting college-wide staff training initiatives, including creating training packs, agendas and event facilities
- Assisting with recruitment: Collaborating with recruiters, selection to post job ads, process resumes, and coordinate hiring process.
- Drafting of contracts for new recruits, conducting Induction sessions and arranging necessary documentation.
- Strong Communication Skills
- Organizational Skills
- Negotiation Skills
- Problem – solving abilities
- Confidentiality Skills
- Time management
Education
Call Centre Diploma - undefined
Quest Computer Skills Centre
Grade 12 Matric - IsiXhosa Home language, English First Additional Language, Accounting, Life Orientation, Economics, Business Studies
Lesiba Secondary School
Public Administration
Skills
Clear and Concise written and verbal communication
Active listening skills
Ability to convey complex ideas in a straightforward manner
Effective prioritization of tasks
Proven ability to meet deadlines
Demonstrated ability to work independently
Pro-Active approach to tasks and problem-solving
Ability to work under pressure
Academic Details
Quest Computer Skills Centre, Call Centre Diploma, 2013, Windows & File Management, Microsoft Word, Microsoft Excel, Power-point, Typing Skills, Lesiba Secondary School, Grade 12 Matric, 2013, IsiXhosa Home language, English First Additional Language, Accounting, Life Orientation, Economics, Business Studies, Currently studying Public Administration.
Personal Information
- Ethnicity: African
- Date of Birth: 07/29/88
- Gender: Female
- Nationality: South African
- Marital Status: Married
Timeline
Business Compliance Coordinator
City of Ekurhuleni
01.2023 - Current
Clerk
Kingsway Clinic
07.2021 - 12.2021
HR Administrator
City of Ekurhuleni
12.2013 - 12.2020
Call Centre Diploma - undefined
Quest Computer Skills Centre
Grade 12 Matric - IsiXhosa Home language, English First Additional Language, Accounting, Life Orientation, Economics, Business Studies
Lesiba Secondary School