Dedicated and compassionate healthcare professional with strong administrative and clinical support experience.
Skilled in patient care, nursing assistance, counselling support, and healthcare administration. Adept at managing
records, handling procurement and finance processes, and supporting multidisciplinary teams. Passionate about
delivering quality service, building trust with patients and colleagues, and contributing positively to healthcare
environments
Overview
26
26
years of professional experience
2
2
Languages
Work History
ENROLLED NURSING ASSISTANT
MERCANTILE HOSPITAL (SURGICAL WARD)
09.2020 - Current
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
ADMIN OFFICER/ STATE WAREHOUSE MANAGER
SOUTH AFRICAN REVENUE SERVICES
01.2005 - 02.2010
ANSWERED QUERIES TELEPHONICALLY AND PERSONALLY TO CLIENTS AND COLLEAGES.
HANDLING IN AND OUTGOING CALLS.
CAPTURING, SENDING AND FILLING OF STATEMENTS.
SUBMITTING WEEKLY STATS AT HEAD OFFICE.
DEALING WITH PROCUREMENT PETTY CASH.
TRAVEL MANAGEMENT AND A MONTHLY REPORT FOR THE OFFICE AND PREPARING THE BOARDROOM FOR THE MEETINGS.
I HAVE ALSO WORKED AS A TEAM SUPPORT FOR THE SHIFT (DOING SHIFT ALLOWANCE AND COMPILING THEIR REGISTER ON MONTHLY BASIS).
I HAVE ALSO WORKED AS A PART TIME STATE WAREHOUSE MANAGER AT RECEIVER OF REVENUE.
Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
Created, prepared, and delivered reports to various departments.
DISPENSARY ASSISTANT RECEPTIONIST
DR KHOZA
01.2000 - 01.2004
ANSWERED QUERIES TELEPHONICALLY AND PERSONALLY TO CLIENTS AND COLLEAGES.
HANDLING IN AND OUTGOING CALLS.
CAPTURING, SENDING AND FILLING OF STATEMENTS.
SUBMITTING WEEKLY STATS AT HEAD OFFICE.
DEALING WITH PROCUREMENT PETTY CASH.
TRAVEL MANAGEMENT AND A MONTHLY REPORT FOR THE OFFICE AND PREPARING THE BOARDROOM FOR THE MEETINGS.
I HAVE ALSO WORKED AS A TEAM SUPPORT FOR THE SHIFT (DOING SHIFT ALLOWANCE AND COMPILING THEIR REGISTER ON MONTHLY BASIS).
I HAVE ALSO WORKED AS A PART TIME STATE WAREHOUSE MANAGER AT RECEIVER OF REVENUE.
Education
Standard 10 (Grade 12) - Xhosa, English, Afrikaans, Biology, Economics, Business Economics