NOKUTHULA PRIDE MATSHIKA
Office Administrator
Tembisa
Summary
Results-driven Office Administrator with 8 years of experience in organizing and coordinating office administration and procedures. Extensive knowledge of accounting, data management, and administrative best practices ensures efficient operations and streamlined processes. Recognized for a decisive approach and meticulous attention to detail, complemented by certification in Office Administration. Committed to enhancing organizational efficiency and supporting team success through effective administrative solutions.
Overview
7
7
years of professional experience
Work History
Office Administration
Sphiwe Amandla Construction & Maintenance
07.2022 - Current
- Managed office correspondence efficiently and on time, including emails and phone calls.
- Answered department emails within target timeframes to meet company communication targets.
- Oversee effective file management and data capturing to keep office records up-to-date.
- Communicate with the Office Manager to understand department priorities and workload.
- Implemented Sage software to improve billing efficiency and accuracy.
- Managed all payments processing, invoicing, and collections tasks.
Customer Support Agent
Airlift Technologies
03.2021 - 05.2022
- Managed telephone and switchboard operations for timely call handling.
- Investigating and solving customer problems.
- Take orders from customers through online chat. Assist the delivery driver with directions to customers.
- Offering assistance to customers to ensure they find the right product.
Office Administration
Rock Mining Machines
08.2018 - 01.2021
- Maintained a clean and orderly reception area to impress and welcome visitors. Answered and directed incoming calls to relevant staff members using a multiline telephone system.
- Created and maintained spreadsheets using Excel. Managed all payments processing, invoicing, and quotations.
- Assisted in all office administration tasks, including writing emails, printing, photocopying, collating, and data entry. Payroll processing.
Education
Certificate - End User Computing
PC Training & Business College
01-2026
Certificate - Construction Management
IQ Academy
Pretoria, South Africa 04.2001 -
Certificate - Office Administration
Centurion Academy
01.2018
NQF L3 - Hospitality
Nkangala Tvet College
01.2017
NQF L2 - Hospitality
Nkangala Tvet College
01.2016
Skills
QuickBooks experience
Invoice preparation
Multi-line phone systems
Sage experience
Filing experience
Data processing
Front office administration
MS office expert
References
- Phumzile, Mahlangu, Sphiwe Amandla Construction, Mananger 067 321 8965
- Sinnah Mamiama, Airlift team leader, 061 448 5686
- Elene, Jacobs, Rock Mining Admin Manager, 061 767 1028
Personal Information
ID Number: 9408030628081
Driving license
Category C1
Timeline
Office Administration
Sphiwe Amandla Construction & Maintenance
07.2022 - Current
Customer Support Agent
Airlift Technologies
03.2021 - 05.2022
Office Administration
Rock Mining Machines
08.2018 - 01.2021
Certificate - Construction Management
IQ Academy
04.2001 -
NQF L3 - Hospitality
Nkangala Tvet College
NQF L2 - Hospitality
Nkangala Tvet College
Certificate - End User Computing
PC Training & Business College
Certificate - Office Administration
Centurion Academy