Experienced in Office management and detail-oriented, I excel at driving successful outcomes and meeting tight deadlines. Effective communication and relationship-building with diverse stakeholders consistently lead to positive outcomes and increased productivity. Proactive problem-solver, constantly seeking innovative ways to streamline processes and improve efficiency.
Overview
2
2
year of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Administration Clerk In-serve
Gert Sibande Tvet College
06.2023 - 12.2023
Managed multiple office machines including copiers, calculators, and computer equipment.
Operated dashboard, directing calls to appropriate personnel.
Supported certified, classified, and management personnel by performing diverse problem-solving tasks.
Executed various clerical tasks supporting administration of educational programs and operations.
Scanned students' results after placement tests.
Assisted in the enrollment process.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Reviewed files, records and other documents to obtain information to respond to requests.
Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
Developed expertise in various administrative software programs for increased efficiency across department functions.
Prepared meeting materials and took clear notes to distribute to stakeholders.
Input data into spreadsheets and databases.
Served as a reliable resource for colleagues seeking assistance with administrative tasks or office equipment troubleshooting needs.
Participated actively in team building activities designed to enhance collaboration among department members and contribute to a positive workplace culture.
Compiled and analyzed data to produce reports.
Edited and proofread documents for accuracy and completeness.
Administration Clerk In-serve
Itshelejuba district Hospital
01.2024 - 05.2024
Managed administrative tasks for PHC manager efficiently.
Delivered information through phone and face-to-face interactions.
Directed incoming calls to relevant departments as required.
Served as the primary point of contact for managing event and meeting calendars.
Recorded confidential documents to ensure effective information management.
Managed requisition of suppliers following company protocols.
Edited incoming paperwork for accuracy before distribution.
Assisted in managing administrative tasks for PHC.
Organized and set up appointments, meetings, and conferences.
Drafted correspondence independently.
Managed administrative tasks aligned with company protocols.
Distributed read mails to appropriate recipients.
Maintained visitor and outgoing supplies registers.
Aligned specific leave categories with appropriate registers.
Managed numerous office devices including copiers and computers.
Managed efficient processing of more than [Number] documents per month in high-volume [Type] environment.
Typed, formatted and edited professional correspondence.
Maintained filing system and organized customer documents for easy retrieval of information.
Edited and proofread documents for accuracy and completeness.
Reviewed files, records and other documents to obtain information to respond to requests.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Performed regular audits of office supplies inventory, proactively addressing potential shortages or inefficiencies in stock management.
Prepared meeting materials and took clear notes to distribute to stakeholders.
Edited documents to keep company materials free of grammar errors.
Answered over calls each day on multi-line telephone systems, supporting communication needs of [Number] staff members.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Checked non-functional office equipment, troubleshot issues and independently resolved concerns to maintain team productivity.
Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
Coordinated travel arrangements for staff members, ensuring seamless logistics and minimal disruptions to work schedules.
Administration Clerk In-serve
Itshelejuba District Hospital
06.2024 - 12.2024
Entered payment data into the PPSD system.
Ensured accurate recording of leave data for HR submission.
Processed and transmitted journal documents.
Compiled extensive pharmacy statistics.
Receive and record PPSD reports
Compiled and submitted BOS reports.
Condemning office equipment
Reason for Leaving: Contract ended
Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Input data into spreadsheets and databases.
Developed expertise in various administrative software programs for increased efficiency across department functions.
Informed and supported business leaders through consistent communication and administrative support duties.
Collaborated with human resources teams on employee record-keeping efforts, helping maintain accurate documentation of personnel files throughout their employment lifecycle.
Edited and proofread documents for accuracy and completeness.
Compiled and analyzed data to produce reports.
Processed incoming and outgoing mail and packages according to established procedures.
Maintained filing system and organized customer documents for easy retrieval of information.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Served as a reliable resource for colleagues seeking assistance with administrative tasks or office equipment troubleshooting needs.
Education
National Certificate (Vocational) - Office Administration Level 2- 4
Majuba Tvet College
Newcastle
06.2020
National Certificate (N4-N6) - Management Assistant
Gert Sibande College
Evander
Skills
Verbal & written communication
undefined
Attributes
Honest
Punctual
Enthusiastic
Independent
Confident
Ability to work in a team
Professional Relevant Skills
Excellent, robust verbal and written communication abilities when working with colleagues
Proficient in working with job duties requiring computer using software such as Ms office
Solid understanding of deptpack enquiry applications
ICD & CPT codes
Robust understanding of medical Aid schemes and the public healthcare provider
Workmans compensation Act
Identity Document
9408131165082
Personal Information
Ethnicity: Black
Health Status: Good
Gender: Female
Nationality: South African
Timeline
Administration Clerk In-serve
Itshelejuba District Hospital
06.2024 - 12.2024
Administration Clerk In-serve
Itshelejuba district Hospital
01.2024 - 05.2024
Administration Clerk In-serve
Gert Sibande Tvet College
06.2023 - 12.2023
National Certificate (Vocational) - Office Administration Level 2- 4
Majuba Tvet College
National Certificate (N4-N6) - Management Assistant