Summary
Overview
Work History
Education
Skills
Health
Criminal Record
Personal Information
Hobbies
Timeline
Generic
Nokuthula Precious Zungu

Nokuthula Precious Zungu

Precious
OTTAWA

Summary

Diverse background in insurance, real estate, and property finance industries with honed skills driving career forward. Client-centric approach and dedication to excellence define work ethic. Belief in participative management and striving for shared goals and visions in personal and professional life. Optimistic, resilient, and adaptable with positive outlook and emotional control in stressful situations. Proficient in computer literacy, communication, listening, and interpersonal skills. Excel at handling customer interactions with compassion and empathy. Recognized for resolving complex issues and enhancing customer satisfaction. Committed to fostering positive client relationships and upholding high service standards.

Overview

23
23
years of professional experience
1998
1998
years of post-secondary education

Work History

Representative

Assupol Life
10.2024 - Current
  • Prospecting and Lead Generation.
  • Building and Maintaining Customer Relationships.
  • Sales Presentations.
  • Meeting sales goals/Achieving sales targets.
  • Providing Excellent Customer Service.
  • Staying Up-to-Date on Products and Industry Trends.
  • Reference: Miss Nonhlanhla C. Hlatshwayo.
  • Contact Number: 081 019 8248.

Property Finance Consultant

SA Homeloans
04.2022 - 02.2024
  • To actively prospect potential home loan clients, through Lead providers (Estate Agents and Bond Originators) and through personal marketing and people engagement opportunities, then by using the appropriate needs analysis based selling techniques, either Switches them from other Financial Institutions or to offer them a new home finance Packages that is tailor made for them.
  • Source potential clients using proven and measurable reactive methods: Referral campaigns, Personal marketing i.e. Shows, Expos, Mall campaigns, corporate presentations, call duties, Networking, social activities, flyers, etc.
  • Identify the primary financial and emotional needs of the potential client by asking open ended questions and then actively listening to their responses.
  • Pre-qualify the potential client through understanding their background situation.
  • Should potential client not qualify, keep their details for possible future follow-up.
  • Match relevant product package to relevant need.
  • Explain the LOA (Final Grant) and close the deal.
  • Maintain customer contact and follow-up.
  • Applications capture and file construction.
  • Reason for leaving: Better prospect.
  • Reference: Asia Abdool.
  • Contact Number: 0731613256.

Estate Agent

Wakefields Estate Agency
06.2017 - 03.2022
  • SALES AND MARKETING
  • Sales and Marketing by conducting Effective Comparative marketing assessments of Properties in the area and of similar sizes through property reports.
  • Market and conduct valuation of residential properties.
  • Obtaining Mandates and listing properties for Sale with Photographs of the properties.
  • Negotiating Commission and handling disputes with Buyers, Sellers and Conveyancers.
  • Schedule viewings with Buyers and liaising with Sellers/Tenants to ensure appointments and access to the properties are carried out in a Professional Manner.
  • Ensuring all written communication is appropriate and accurate and that it conforms with the Company’s standards.
  • Completion of Sale Agreements and understanding the Cooling Off periods, marital contracts.
  • Advising Buyers about the First Time Home Buyers Subsidy.
  • Developing the Business Portfolios by Marketing effectively, speaking and interacting with prospective Buyers and Sellers.
  • Placing high value on delivering excellent client service and building relationships also through telecommunications with Buyers and Sellers.
  • Conducting Show Days/Show houses and professionally advertising with the erection of Sale Boards.
  • Ensuring Buyers have a smooth process with Ownership, possession and occupation of their properties.
  • Abiding with The Estates Agents Code of Conduct.
  • HOME LOANS
  • I have the opportunity of successfully working with Banks and Bond Originators.
  • Pre-qualify Buyers and completion of Home Loan applications and conducting Interviews with clients.
  • Assessing Affordability in order for purchasers to qualify for a suitable bond.
  • Advising clients of the Costs related to the Home Loans, property transfers and Conveyancing Process.
  • I liaise with the Bank/Bond Originators in order to ensure that there is a smooth process in my clients obtaining a bond.
  • FICA
  • Obtaining FICA related documents to the Sale and ensuring that the clients are fully compliant and to mitigate Money Laundering.
  • CONVEYANCING PROCESS
  • Liaising with Attorneys and obtaining feedback on progression of the Sales.
  • Skills Obtained as: Competitive Intelligence, Market Trends, Risk Analysis/Computer Literacy, Effective Communication and Cold Calling, Teamwork, Marketing Principles, Effective Administration, Leadership Skills and Interpersonal skills.
  • Reason for Leaving: Self development and Growth.
  • Reference: Mrs Jenny Haridas.
  • Contact Number: 0829009433.

Administration clerk

Assupol Life
06.2012 - 08.2015
  • Client Liaison and Administration of Life Policies
  • Processing of Death Claims.
  • Investment and withdrawal Claims.
  • Data input and scanning of documents.
  • Operating equipment: Printers, copiers and fax machine.
  • Answering phones.
  • Communication with clients.
  • Liaised with Internal Auditors.
  • Reason for Leaving: Resigned for Better Prospects.
  • Reference: Innocent Mthethwa.
  • Contact Number: 0739761330.

Clerk

Prosperity Funeral Administrators
08.2002 - 05.2012
  • Capturing of new policies.
  • Administrative Duties.
  • Manning the Switchboard.
  • Client services.
  • Record keeping.
  • Handling of petty cash.
  • General office duties.
  • Reason for Leaving: Company was bought off.
  • Reference: Miss Prenisha Naidoo.
  • Contact Number: 0835341018.
  • Skills Obtained: Insurance and FICA, Money Laundering, Effective Communication, Empathy and Compassion with good Listening Skills, Teamwork and Interpersonal skills, Assurance and Insurance Knowledge.

Education

Matriculated - Accounting, Business Economics, Economics, English, Afrikaans

Khula High School
ESikhaleni, South Africa
01-2013

Marketing Management N5 - undefined

Rich Tek College

Office Administration and Computer Literacy - undefined

Unischool College

Skills

    Communication, Problem-solving, Time Management, Product knowledge, Empathy and customer experience management

Health

Excellent

Criminal Record

None

Personal Information

  • ID Number: 751202 0561 087
  • Gender: Female
  • Nationality: South African
  • Driving License: Code 10
  • Marital Status: Married

Hobbies

Networking, music, travelling and volunteering

Timeline

Representative

Assupol Life
10.2024 - Current

Property Finance Consultant

SA Homeloans
04.2022 - 02.2024

Estate Agent

Wakefields Estate Agency
06.2017 - 03.2022

Administration clerk

Assupol Life
06.2012 - 08.2015

Clerk

Prosperity Funeral Administrators
08.2002 - 05.2012

Marketing Management N5 - undefined

Rich Tek College

Office Administration and Computer Literacy - undefined

Unischool College

Matriculated - Accounting, Business Economics, Economics, English, Afrikaans

Khula High School

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