Nokuthula Ntombifuth Mtetwa
Administrator
114 Joe S'lovo Street , Durban
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Administrative Assistant
University of South Africa
Pietermaritzburg
01.2016 - 12.2016
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Retail Cashier
North Beach SuperSpar
Durban
02.2013 - 12.2015
- Managed returns and exchanges efficiently, minimizing negative impacts on overall sales totals.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.
Education
Some College (No Degree) - Office Administration And Computer Literacy
Unischool Business And Computer College
Durban ,KZN 01.2011 - 01.2012
High School Diploma -
Mgwazeni High School
Mtubatuba, KZN 01.2001 - 12.2001
Skills
Friendly, positive attitude
undefinedTimeline
Administrative Assistant
University of South Africa
01.2016 - 12.2016
Retail Cashier
North Beach SuperSpar
02.2013 - 12.2015
Some College (No Degree) - Office Administration And Computer Literacy
Unischool Business And Computer College
01.2011 - 01.2012
High School Diploma -
Mgwazeni High School
01.2001 - 12.2001
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