Nokuthula Amanda Zwane

I lead teams and coordinate innovations, as well as recognized to troubleshoot problems through detailed analysis and intelligent solutions.Planning, scheduling, purchasing, controlling & quality control.Reducing or eliminating barriers to operational success

• Ensure all operations are carried on in an appropriate & cost-effective way.
• Improve operational management systems, processes and best practices.
• Direct development of technical and operational strategy.
• Mentor team members.
• Control of attendance register
• Find ways to increase the quality of customer service.

I provides leadership that supports the workplace culture improvement process throughout the workforce and coordinate changes in methods and procedures to improve profitability and operational performance.I plan the workflow, monitor productivity, and provide feedback to help employees grow.

• Coordinates job assignments and cross-training between and within divisions.
• Delegate tasks and assign responsibilities
• Checking of progress of work.
• Provides feedback on employee work performance
• Prepares reports and updates
• Supervises processes and ensure smooth operations
• Managing workflow
• Training new hires
• Evaluating performance and providing feedback

Collects payments and makes change for customers who pay cash.Provides a positive customer experience with friendly and courteous service.

• Switchboard operators
• Customer services
• Licensing and registration of vehicle
• Data capturing
• Quality control