Nokuthula Nkuna
Emalahleni
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
29
29
years of professional experience
2011
2011
years of post-secondary education
1
1
Language
Work History
Administrative Assistant
Doctor Mbatha
08.2016 - 12.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Dental Ass/Admin
Dental Practitioner (Dr S G Mbatha)
09.2016 - 02.2022
- Working as a receptionist, admin for Dental Practitioner (Dr S G Mbatha) opening files for new patients and entering patients details to the system, receiving and making calls to patients for their appointments, confirming funds for patients from different medical aids, also do claims for the Doctor, also working as a dental assistant.
- (End of contract)
Project Management Intern
Emalahleni Municipality
07.2014 - 10.2014
- Did my practicals for project management with Emalahleni Municipality project management unit we did financial management, project monitoring and evaluation and community outreach and liaison.
Cleaning Supervisor
TJ-Kulumaka
03.2008 - 01.2013
- (End of Contract)
Housekeeper / Assistant Receptionist / Switchboard Operator
JW Branch Offices
11.1998 - 10.2006
- Worked as a Housekeeper working according to Hotel standard.
- Assistant Receptionist/Switchboard Operator, receiving calls and transferring them and welcoming visitors.
- From 01/11/2007 worked at Bookbinding, binding books and Admin.
- (Reasons for leaving, relocating)
Bank Teller
Standard Bank of South Africa
01.1995 - 11.1998
- Processed customer transactions promptly, minimizing wait times.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Counted and packaged currency and coins.
- Increased efficiency within the teller line by sharing best practices among colleagues, leading to shorter wait times for customers.
- Participated in ongoing professional development programs offered by the bank, staying up-to-date with industry trends and enhancing job performance.
- Reconciled cash drawer and resolved discrepancies.
Teller
Standard Bank
12.1995 - 10.1998
- Which include withdrawal, depositing and cashing cheques.
- (End of contract)
Education
Grade 12 - Isizulu, English, Economics, Business Economics, Geography, Afrikaans
Anchor High School
Soweto, GautengProject Management - Certificate
Msc Business College
Skills
- Computer Proficiency
- Project Procurement & Development
- Business Communication
Filing
Mail handling
Microsoft Excel
Academic Background
Anchor High School, Soweto, Gauteng, Grade 12, 12/01/11, Isizulu, English, Economics, Business Economics, Geography, Afrikaans, Project Management (Certificate), Msc Business College (Witbank Campus), 12/01/14, Computer Proficiency, Project Procurement & Development, Business Communication (Telephone Etiquette, Interpersonal and Listening), Practical Project Management, Advanced Calculations
Contact Information
P O Box 4215, Witbank, Gauteng, 1035, 2/3172 Fever Str, Tasbet Park Ext-12, Emalahleni, Mpumalanga, 1040, 0725535111, 0729090535, jtnkuna@hotmail.com
Personal Information
- ID Number: 7405290398084
- Date of Birth: 05/29/74
- Gender: Female
- Nationality: South African
- Driving License: Code C1
- Marital Status: Married
Timeline
Dental Ass/Admin
Dental Practitioner (Dr S G Mbatha)
09.2016 - 02.2022
Administrative Assistant
Doctor Mbatha
08.2016 - 12.2023
Project Management Intern
Emalahleni Municipality
07.2014 - 10.2014
Cleaning Supervisor
TJ-Kulumaka
03.2008 - 01.2013
Housekeeper / Assistant Receptionist / Switchboard Operator
JW Branch Offices
11.1998 - 10.2006
Teller
Standard Bank
12.1995 - 10.1998
Bank Teller
Standard Bank of South Africa
01.1995 - 11.1998
Project Management - Certificate
Msc Business College
Grade 12 - Isizulu, English, Economics, Business Economics, Geography, Afrikaans
Anchor High School
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