Nokuthula Ngcingwana
Sliver Lakes,Pretoria
Summary
An information technology security engineer with strong cloud adoption experience and customer service experience. Acknowledged for critical thinking and analytical skills abilities. Conscientious, detail-oriented, and a hard worker with good research and communication skills. Capable of explaining complex information simply and clearly. Flexible and committed to business procedures that help businesses progress.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Cloud Security
Global Computing & Telecoms
Pretoria, South Africa
01.2022 - Current
- Deploying Microsoft security services on new customer tenants (Microsoft Azure, Microsoft Sentinel (SIEM), Defender XDR, Microsoft Purview Information Protection).
- Implementing Zero Trust (protection for Identity, Endpoints, Applications, Network, Infrastructure and Data)
- Analysing security systems to identify irregularities that can lead to potential threats.
- Responding to cybersecurity incidents quickly.
- Conducting regular vulnerability assessments and various security tests.
- Determining the severity of security alert notifications.
- Performing thorough audits of an organization's IT infrastructure.
- Identifying the cause of a security risk to prevent it from occurring again
- Updating systems regularly to ensure the organization has the most modern preventative measures.
- Collating documentation to record security threats and attacks.
- Preparing detailed reports for senior managers and company leaders to inform them of risks.
- Meeting with other team members regularly to provide updates on security measures.
- Staying current with changes in technology and trends in cybersecurity attacks to prevent them.
- Recommending cybersecurity improvements to senior leaders.
- Implementing required changes to protect the organization.
- Identified and resolved infrastructure vulnerabilities and application deployment issues to increase cloud security.
- Developed and reviewed specifications for design and construction of security systems.
- Reduced corporate risks by implementing and monitoring security measures.
- Diagnosed and resolved performance, connectivity, security and database corruption issues.
Cloud Associate Engineer
Global Computing & Telecoms
Pretoria
01.2021 - 01.2022
- Collaborated on cross-functional teams to design and implement innovative solutions, enhancing system performance and reliability.
- Designed and put in place Azure data protection features.
- Created virtual networks with high levels of performance and security to handle workloads.
- Evaluated the IT infrastructure of a company to identify cloud migration options.
- Microsoft Tenant to Tenant Migrations (Exchange online, SharePoint, Teams, OneDrive and Intune)..
- Managed cloud environments in compliance with the organization's security policies;
- Analysed existing security systems and make recommendations for changes or improvements.
- Interacted with clients, provide cloud support, and make recommendations based on client needs.
- Microsoft Modern work Security
- Identified, analysed, and resolved infrastructure vulnerabilities and application deployment issues.
- Ensured efficient functioning of data storage and process functions in accordance with company security policies and best practices in cloud security.
Technical Support Analyst
NTI|Nortwest Transport Investments
01.2019 - 01.2020
- Looked after Servers (Exchange server, File Servers) and the Domain controllers
- System Password resets for users
- System Backups (IBM AS/400)
- Worked with Printers (Installing and starting the subsystem)
- Help users set up computer software or run applications
- Worked with Libraries and Output Queues
- Worked with Batch jobs
- Perform security authorizations and audits for users
- Testing new applications and reporting results before implementing them into the business
- Coordinating various calendars, taking phone calls and messages, sending emails, prepping for large meetings and presentations, capturing notes in meetings, and many other related tasks.
Sales Consultant
MTN (World Sound Electronics)
Pretoria
- Built and maintained relationships with clients
- Emphasized the specific product features that would stand out to customers, showing them product limitations and capabilities
- Compelling sales pitches
- Sell the company's products and services
- Complete all paperwork relating to a sale
- Reach out to potential clients to inform them about upgrades and new products
- Submitted customer orders and repairs for processing
- Daily banking, stock counts and cash ups
Education
Higher National Diploma - Information Technology
Damelin, Menlyn
Pretoria, Gauteng 02.2016 - 11.2018
Project Risk Management certificate - Information Technology
Enterprises University of Pretoria (Pty) Ltd
Pretoria, Gauteng /2019 - /2020
Cyber Security - Information Technology
CPUT
Cape Town 08.2020 - /2021
Skills
- Compliance
- SIEM
- Threat Hunting
- Cloud Security
- Incident Response
- Vulnerability Assessment
- Attention to detail
- collaboration
- ICT security systems
Certification
- Project Risk Management certificate (UP)
- Cybersecurity Certificate (CPUT)
- Azure Fundamentals | AZ-900
- Microsoft Identity and Access Administrator
- Microsoft Information Protection Administrator
- Azure security engineer associate
- Security Operations Analyst Associate
- Security Administrator Associate
- Designing Microsoft Azure Infrastructure Solutions
- Windows Server Hybrid Advanced Services
Additional Information
Currently studying Advanced Diploma for Information Resource Management with UNISA for the year 2024
Languages
English
Isixhosa
Custom
- Refilwe Molete, Nortwest Transport Investments, IT Manager, rmolete@nti.co.za, 078 803 0922
- Chiedza Kuona, MTN, Store Manager, Chiedza.Kuona@mtn.com, 0620682119
- Paul Fuyane, Global Computing & Telecoms, Principal Lead, paulf@Globalcomputing.co.za, +27 (0) 82 743 6289
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cloud Security
Global Computing & Telecoms
01.2022 - Current
Cloud Associate Engineer
Global Computing & Telecoms
01.2021 - 01.2022
Cyber Security - Information Technology
CPUT
08.2020 - /2021
Technical Support Analyst
NTI|Nortwest Transport Investments
01.2019 - 01.2020
Higher National Diploma - Information Technology
Damelin, Menlyn
02.2016 - 11.2018
Sales Consultant
MTN (World Sound Electronics)
Project Risk Management certificate - Information Technology
Enterprises University of Pretoria (Pty) Ltd
/2019 - /2020
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