Nokusa Philisiwe Mathimbane
Newcastle
Summary
Iam highlymotivatedindividualandhavegatheredarangeof experiences.Iam skilledinmanydifferentareasbothpracticallyand theoretically.Mycontinuousneedtodeveloppersonallyand professionallydemonstratesthatIenjoychallengesandalwaysriseto meetmyexpectations.
Iam accountable,innovation,reableandhonestperson.Iam team playerwhoisdedicatedandcommunicatedtoachievegreatresult meetingstrictdeadlines.AsIam goalorientatedpersonIam willing workavenuesthatwillgivemenecessaryandrequiredworkexperience, togetherwithmypreviousacquiredknowledgetomakepositiveimpact tothedepartment.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Customer Service in Business and Mobile
Startek Telkom
Durban
04.2023 - 12.2023
- Assist customers with their applications
- Handling Customer questions and Complaints
- Update customer information in the company database
- Assist customers with upgrade when necessary
- Providing information about new and existing product and services
- Escalating problems to the technical team or other members of the product team.
- Tracking and processing new orders and refunds
- Demonstrated respect, friendliness and willingness to help wherever needed.
Student Teacher
Halala Primary School
Hammarsdale
01.2023 - 03.2023
- Teaching Natural science and Technology and Life skills
- Recording daily learners attendance
- Typing Question paper and memorandums
- Assisting with reading in the morning
- Preparing lesson plan
- Continuously improved teaching practices through professional development opportunities, staying current with educational trends and research.
- Promoted positive and productive learning environment to increase engagement and rapport with students and teachers.
Business Administration
Feltex Automotive
Durban
04.2018 - 04.2019
- Welcoming visitors
- Relieve at reception
- Recording cash payment Journal and Cash receive journal
- Photocopying leave forms and other documents
- Filling all the leave forms together with their supporting documents
- Conducted research in the field of business administration, contributing to the body of knowledge and staying current with industry trends.
- Developed strong relationships with clients by providing exceptional service, leading to increased business opportunities and long-term contracts.
- Collaborated with team members to coordinate schedules, share resources, and support overall business objectives.
- Built rapport with clients through excellent communication skills, resulting in increased referrals and repeated business opportunities.
- Assisted in the successful migration of legacy systems to new platforms without any disruption to users or business operations.
Caregiver
Riverside Park Home
Durban
10.2016 - 01.2017
- Handle crisis or medical emergency aid with transferring the patient in and out of bed
- Arrange medication appointment and transportation to the doctor or clinic
- Assist with physical therapy
- Prepare meals and assist in feeding
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Grade12 - English, IsiZulu, Mathematics Literacy, Life Orientation, Life Sciences, Geography, History
UkusaSecondarySchool
Hammarsdale 01.2013 - 01.2014
CERTIFICATE IN BUSINESS ADMINISTRATION - Business administration level 3, Information control, Front office management, Business administration principles, Numeracy, Management skill, Information Technology
PMI INSTITUTE
Durban 04.2018 - 04.2019
Ancillary healthcare - HIV & AIDS counseling, Palliative, Communication and home based care, Primary healthcare
Abafundi Institute of Health And Technology
Durban 01.2016 - 11.2017
Higher certificate in education - Communication
University of South Africa
Durban 02.2020 - 10.2021
No Degree - Education
University of South Africa
Durban, South Africa 02.2022 - 11.2025
Skills
- Business Administration principles
- Customerservice
- Informationcontrol communication
- Managementskill
Time management
Timeline
Customer Service in Business and Mobile
Startek Telkom
04.2023 - 12.2023
Student Teacher
Halala Primary School
01.2023 - 03.2023
No Degree - Education
University of South Africa
02.2022 - 11.2025
Higher certificate in education - Communication
University of South Africa
02.2020 - 10.2021
CERTIFICATE IN BUSINESS ADMINISTRATION - Business administration level 3, Information control, Front office management, Business administration principles, Numeracy, Management skill, Information Technology
PMI INSTITUTE
04.2018 - 04.2019
Business Administration
Feltex Automotive
04.2018 - 04.2019
Caregiver
Riverside Park Home
10.2016 - 01.2017
Ancillary healthcare - HIV & AIDS counseling, Palliative, Communication and home based care, Primary healthcare
Abafundi Institute of Health And Technology
01.2016 - 11.2017
Grade12 - English, IsiZulu, Mathematics Literacy, Life Orientation, Life Sciences, Geography, History
UkusaSecondarySchool
01.2013 - 01.2014
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