Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Nokuphiwa Portia Nzuza

Durban

Summary

Human Resources professional with robust experience in talent acquisition, employee relations, and performance management. Proven track record of fostering strong team collaboration and driving results through strategic initiatives. Skilled in conflict resolution, training and development, and organizational development. Adaptable and reliable, ensuring alignment with evolving business needs.

Overview

7
7
years of professional experience

Work History

Human Resources Manager

SA Vans Conversions
12.2024 - Current
  • HR Strategy / Operational Admin
  • · Provide input into the HR strategy, procedures, processes and systems
  • · Implement HR strategy and HR projects
  • · Engage line management by forming strong relationships to build trust, confidence and credibility
  • · Drive HR function to high levels of service delivery
  • . Maintain employee files/profiles and keep them up to date
  • . Keep employee records
  • . MIBCO registrations
  • .Conducted comprehensive HR audits to ensure compliance with labor laws and regulations, mitigating risk of legal issues.
  • Remuneration/ Payroll and Exit Management
  • · Provide input into the review of remuneration and benefits policy
  • · Advise line managers and employees on remuneration and benefits policy and procedures
  • . Keep and track the clocking in records for payroll processing weekly wages/ monthly salaries
  • . Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions, using the SAGE payroll system, processing 150 + employees
  • · Manage exit Interview process, ensure that exit interviews are conducted, and questionnaires are submitted
  • · Analyse exit data and provide reports to establish trends and formulate solutions
  • Performance Management
  • · Provide input to performance management policy and procedures
  • · Implement and monitor the performance management system, provide guidance to line managers and employees in terms of performance agreements, assessments and personal development plans.
  • · Advise and support line managers on ensuring that right KPAs, KPIs and targets are in place for employees
  • · Provide support and guidance to line managers and employees during performance assessments.
  • · Provide support and guidance to line managers when managing poor performance.
  • Employee Relations
  • · Conduct training of line managers and employees to ensure they understand their roles within the disciplinary and grievance processes.
  • · Advise and support line managers on employee relations practices necessary to establish a positive employer-employee relationship
  • · Advise line managers and staff on all employee relations matters
  • · Manage disciplinary processes in line with policy and legislation
  • · Assist line managers to draft accurate and relevant charges for disciplinary proceedings.
  • · Maintain records and statistics relating to disciplinary proceedings and grievances.
  • · Represent the organization in labour-related matters at the CCMA.
  • . Register all new employees with COIDA
  • Employment Equity / Transformation / Diversity Management
  • · Provide leadership to employment equity policy and procedures
  • · Give input to BBBEE Plan
  • · Compile employment equity reports and statistics
  • · Advise line management and staff on employment equity related matters
  • · Facilitate employment equity processes, ensure that it forms foundation for people management processes
  • · Drive, implement and monitors diversity management in the organisation
  • · Produce accurate EEA2 and EEA4 reports
  • .
  • HR Advice, Reporting and Risk Management
  • · Provide advice and solutions on all aspects of hr management
  • · Provide information and statistics as input into HR reports
  • · Identify HR risks in the department and develop appropriate risk prevention measures
  • · Maintain adherence to all HR governance and practice requirements
  • · Empower line managers to undertake people management responsibilities
  • .Organized and led staff orientation programs and training to promote collaboration (SETA) , Learnerships
  • Change Management / Organisation Design / Development
  • · Facilitate culture change, guided by business strategy
  • · Create a working environment that considers the impact on employees at all stages of implementation
  • · Support culture survey and staff engagement processes
  • · Identify and facilitate appropriate team interventions
  • · Lead line managers and employees through change

Human Resources Manager

Sunline Supply Chain
08.2024 - 12.2024
  • - Oversee the full recruitment Function end-to-end
  • - Oversee Employee On-boarding and off-boarding programme
  • - Employee Information Management
  • - Attract top talent through various channels - LinkedIn, Career exhibitions, social media, Pnet, passive poaching as well as agency.
  • - Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are conducted (LexisNexis/reference checks)
  • - Recruitment Management, ensuring we in compliance in terms of recruitment with Labour Law
  • - Track and influence BBBEE status in-terms of Diversity and Inclusion
  • - Coordinate and facilitate SETA learning programme to offer work place experience to student
  • - Oversee day-to-day HR operations and implement HR Policies and Procedures
  • - Make operational decisions regarding HR processes and Recruitment Processes and resolve day-to-day issues
  • - Managing ER & IR issues with employees
  • - Implementation of HR Policy and Procedure
  • - Develop HR & Recruitment toolkits/templates
  • - Online UIF declarations for all employees
  • - U Filling submissions (COIDA)
  • - Ensure Completion of staff training
  • - Employee benefits and wellness
  • - Oversee full HR administrative work
  • - Oversee monthly Pay roll function (SIMPLE PAY SYSTEM)
  • - Do salary schedule
  • - Generate payslips
  • - Ensure the accuracy of payroll input, overtime calculations and deductions
  • - Prepare payroll report for management and audits
  • - Help business comply with all South African Labour Laws
  • - Checking approvals on OA system
  • - Leave Administration
  • - Time and Attendance management administration through biometric Management system
  • - Asset Management
  • - Ensure Business is in compliance with southern African Labour Law
  • - Ensuring filling is up to date for auditing
  • - Conducting disciplinary enquiry
  • - Drive and participate in the Employment Equity, Skills Development Committee structures
  • - Performance Management
  • - Implemented code of conduct and ensuring employees practice the code of good conduct.
  • - Serves as a consultant and intermediary between management and employees
  • - Coordinate and direct administration functions
  • - Promote fair and respectable culture
  • - Setting performance standards
  • Employee Training and Development

Human Capital Recruitment Manager

Metropolitan
10.2021 - 07.2024
  • - Provide general project coordination, to ensure timeous execution by all teams for 6 Regions
  • - Develop partnership with stakeholders to understand their needs
  • - Responsible for consolidating report, data management and representations where required
  • - Work with business unit, Centre of excellent, and HR shared service to help implement HR policies
  • - Recruitment – advertising, Sifting, poaching, scheduling, conducting interviews, conducting background checks, ITC, CRIMINAL, FIAS checks, drafting offer letters and extending offer letters.
  • - Posting all JOB vacancies on LinkedIn (From Senior-Middle Management-Junior roles)
  • - Maintain the recruitment website with up-to-date vacancies
  • - Onboarding and off boarding activities (Induction and Exit interviews)
  • - On boarding new hires (Financial Advisor)
  • - On boarding new hires (Regional Managers and HC Administrators)
  • - Compile employee documentation (Appointment packs) and ensure that HR documentation is timeously and accurately submitted to relevant stakeholders (payroll, L&D)
  • - Documents and minutes the results of all disciplinary hearings
  • - Recognize latest trends and patterns of behavior and alert management
  • - Uploading disciplinary enquiry document on PeopleSoft
  • - Uploading new hires on E-Recruit (Neptune)
  • - Requesting position numbers and issuing commission numbers
  • - Manpower Planning
  • - Building up own client base
  • - Developing HC Administrators -through coaching and mentoring
  • - Manage and Coordinate Career Development, Upskilling; Succession Planning and Talent Management of all staff needs in partnership with line management
  • - Drive and participate in the Employment Equity, Skills Development Committee structures.
  • - Responsible for the compilation of the B-BEE file for audits
  • - Verify, oversee of payroll inputs by the Wage Administrator
  • - Performance Management
  • - Serves as a key contact for candidates, Branch Managers -Regional Managers, HC throughout the attraction- - Line Manager to HC administrators
  • - High turnaround time to fill in vacancies
  • - Oversee recruitment processes for KZN -6 Regions servicing 57 Branch Managers ang 6 Regional Managers.
  • - Presenting at Regional & Provincial level
  • - Ensure company compliance with all statutory requirements (FIAS)
  • - Payroll and benefits administration – new entrants, transfers, exits and promotion facilitation
  • - IR & ER (General oversight of HC processes)

Recruitment Assistance Manager

WNS Global Services
04.2021 - 10.2021
  • - Bulk recruitment - Campaigns worked on:
  • Sales Outbound & Inbound
  • Retentions
  • Customer services
  • Technical Support
  • Billing
  • - Telephonic screenings
  • - Conduct interviews (one-on-one)
  • - Conduct assessments on SMARTRECRUIT system
  • - Create candidate profile on SMARTRECRUIT
  • - Reference checks on applicants
  • - Create contract list
  • - Create offer letters
  • - Create excel spreadsheet to track interview progress
  • - Upload appointment pack for successful applicant onto the N-Drive
  • - Weekly reporting to my Manager in Cape Town
  • - Monthly Couching/Leadership engagement programs
  • - Performance Management

Human Capital Administrator

Metropolitan
10.2019 - 12.2020
  • - Support Human Capital Head/ Business Partner with driving People agenda items
  • - Provide general project coordination, to ensure timeous execution by all teams
  • - Responsible for reporting, data management and representations where required
  • - Work with business unit, Centre of excellent, and HR shared service to help implement HR policies
  • - Assisting managers in managing employment Relations issue
  • - Recruitment – advertising, scheduling, conducting background checks, ITC, CRIMINAL, FIAS checks, drafting offer letters
  • - On-boarding and off- boarding activities
  • - Employee wellness activities
  • - Book meeting rooms/ schedule meeting/send meeting invitations
  • - On boarding new hires (Financial Advisor)
  • - Compile employee documentation and ensure that HR documentation is timeously and accurately submitted to relevant stakeholders (payroll, L&D)
  • - Responsible for exit interview tracker
  • - Uploading new hires on E-Recruit (PeopleSoft system)
  • - Requesting position numbers and issuing commission numbers
  • - Responsible for coordinating HC functions
  • - Serves as a key contact for candidates, Branch Managers, HC throughout the attraction -Consolidate reports, prepare presentations and spreadsheet

Human Resources Administrator

Unilever
04.2019 - 09.2019
  • - Involved in Diversity and inclusion programs/projects
  • - Providing general consulting services to all staff during project execution -Provide admin support
  • - Data capturing
  • - Responsible for updating BBBEE status
  • - Organizing/coordinating Training & Learning Development training
  • - Accomplishing tasks through concern for all areas involved
  • - Compiling documentation and report
  • - Book meeting rooms
  • - Organizing catering for meetings

Admin Clerk Internship

Unitrans
02.2018 - 01.2019
  • - Dispatching of Vehicles
  • - Providing administrative support
  • - Capturing of job cards
  • - Processing Purchase orders (SAGE 300)
  • - Processing Invoices (SAGE 300)
  • - Filling
  • - Tracking trucks once exit the DEPOT
  • - Data capturing fleets
  • - Responsible for filling in trip sheets with drivers
  • - Capturing and filling working hours
  • - HR admin assistance

Education

Matric -

Parkhill Secondary School
Durban North
01.2012

Bachelor of Commerce - Business Management, Human Resources Management

University of Zululand
Mpangeni
01.2017

Skills

  • Leadership skills
  • Service oriented & self-starter
  • Attention to detail
  • Having practical approach to solve problems
  • A creative & innovative thinker
  • Accountable for actions & decisions taken
  • Strong work ethic; initiative-taker; results orientated
  • SAGE 300
  • PeopleSoft system
  • Smart recruit system -LinkedIn- Pnet- Giraff- Carrier exhibitions
  • LexisNexis fingerprint system
  • MIE fingerprint system
  • Simple Pay system
  • Presentations at Manco meetings
  • SAGE payroll

Accomplishments

    Achieved 2 certificates for the best HR exceptional support in 2 consecutive years

    Won a fully paid overseas trip to Mauritius for exceptional HR support

References

Available on request

Timeline

Human Resources Manager

SA Vans Conversions
12.2024 - Current

Human Resources Manager

Sunline Supply Chain
08.2024 - 12.2024

Human Capital Recruitment Manager

Metropolitan
10.2021 - 07.2024

Recruitment Assistance Manager

WNS Global Services
04.2021 - 10.2021

Human Capital Administrator

Metropolitan
10.2019 - 12.2020

Human Resources Administrator

Unilever
04.2019 - 09.2019

Admin Clerk Internship

Unitrans
02.2018 - 01.2019

Matric -

Parkhill Secondary School

Bachelor of Commerce - Business Management, Human Resources Management

University of Zululand

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Nokuphiwa Portia Nzuza