Summary
Overview
Work History
Education
Skills
Timeline
Cashier

NOKUPHILA MBANDLWA

Durban

Summary

Offering abilities in customer service and cash handling, with experience in maintaining clean and organized environments. Skilled in providing efficient and courteous assistance, ensuring positive guest interactions, and handling transactions accurately. Adaptable and flexible in supporting various tasks while prioritizing customer needs.

Overview

12
12
years of professional experience

Work History

CASHIER

COASTLANDS HOTELS AND RESORTS
10.2024 - Current
  • Processed customer transactions efficiently and accurately at Coastlands hotels and resorts.
  • Managed cash register operations while ensuring proper handling of funds.
  • Assisted guests with menu inquiries and provided exceptional customer service.

WAITRESS

COASTLANOS HOTELS AND RESORTS
Durban
11.2021 - 10.2024
  • Greeted and escorted guests to tables, fostering warm welcome.
  • Offered menu recommendations, highlighting popular dishes to optimize guest enjoyment.
  • Processed payments accurately using POS systems and handled cash transactions efficiently.
  • Managed closing duties such as counting money and cleaning.

WAITRESS

BAYSIDE HOTEL
Durban
10.2016 - 09.2019
  • Delivered meals to tables quickly while ensuring accuracy of orders placed by customers.
  • Communicated orders to kitchen staff to turn tables faster, keeping food fresh and hot.
  • Prepared tables for guests by setting out linens and silverware.
  • Filled condiment, salt, and pepper, and napkin containers.

CASHIER

PIE CITY
Durban
02.2014 - 08.2015
  • Worked with coworkers to complete tasks.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Responded quickly to meet customer needs.
  • Provided efficient and courteous service to customers at all times.

Education

Level1 - Wine Introductory

SOMMELIERS ACADEMY
08.2022 - 09.2022

Level 2 - Drink Service Assistance

Taurism World Academy
09.2022 - 09.2022

HIGH SCHOOL DIPLOMA -

GOBUME
Durban, Kwazulu natal

Skills

  • Customer service
  • Cleaning and sanitizing
  • Customer assistance
  • Cash handling

Timeline

CASHIER

COASTLANDS HOTELS AND RESORTS
10.2024 - Current

Level 2 - Drink Service Assistance

Taurism World Academy
09.2022 - 09.2022

Level1 - Wine Introductory

SOMMELIERS ACADEMY
08.2022 - 09.2022

WAITRESS

COASTLANOS HOTELS AND RESORTS
11.2021 - 10.2024

WAITRESS

BAYSIDE HOTEL
10.2016 - 09.2019

CASHIER

PIE CITY
02.2014 - 08.2015

HIGH SCHOOL DIPLOMA -

GOBUME
NOKUPHILA MBANDLWA