Summary
Overview
Work History
Education
Skills
Personal Information
Transport
References
Timeline
Generic
NOKULUNGA NHLAPHO

NOKULUNGA NHLAPHO

INCLUSIVE PROCUREMENT SPECIALIST ANGLO AMERICAN
Johannesburg

Summary

Hardworking Procurement professional with 7 years of experience maintaining vendor relationships to facilitate cost-effective and timely purchasing functions. Excellent negotiation and contract development skills with proficiency in smart sheets creation and maintenance Results-driven Procurement Officer offering superior research abilities, sound judgment and meticulous organizational skills. Meets internal supply needs while maintaining budget and operational goals. Respectful Procurement Specialist with understanding of supply and demand and discerning eye for inventory level evaluation. Bilingual go-getter experienced in coordinating with vendors regarding logistics. Effective at sourcing products, vetting vendors and managing bid process. Good relationship-builder and problem-solver with methodical approach and excellent verbal and written communication skills. Well-versed in Host Community procurement needs and processes. Dependable Procurement Specialist with a background in tracking products from vendor shipments to the consumer pipeline. Analytical performer with price dispute resolution experience. Considered an enthusiastic employee with great decision making skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure a Supply Manager position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience
9
9
years of post-secondary education
6
6
Languages

Work History

Inclusive Procurement Specialist/Supply Chain Manager

Anglo-American Platinum Mines
7 2022
  • I am an Inclusive Procurement Specialist/Supply Chain Manager working in the Platinum mining industry at Anglo American looking after three sites: Modikwa Platinum Mine, Twickenham Mine, and Mototolo Der Brochen Mine
  • My skills include Supply chain, stakeholder relations, tender evaluation from advertising to award, negotiation, budgeting, operations management, contract management, strategic sourcing, analytical skills, and global sourcing
  • I am a professional graduate from Henley Business School with a Master of Business Administration
  • Presently, I am a DBL/PhD candidate at UNISA, and my research topic is 'MODELLING MANAGEMENT AND LEADERSHIP SKILLS FOR SUSTAINABLE GROWTH AMONG THE SMME SUPPLIERS OF INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) SOLUTIONS IN SOUTH AFRICA.' My research statement focuses on the lack of effective innovation that has emerged as a major weakness facing the competitiveness of SMMEs in South Africa.

DIVISIONAL HEAD: Operations/Customer Relationship Manager/Project Manager

CITY OF EKURHULENI
09.2015 - 09.2020
  • Oversee the overall City of Ekurhuleni business operations strategy within the Customer Relations Division to grow operational efficiency across the city and all service departments
  • To constantly ensure the Call Centre and Customer Care team contributes and delivers world-class customer operational experience
  • Lead and control diverse business service departments and their operational functions, allowing the development and implementation of significant IT Capabilities within the call Centre and customer care centres whilst setting a framework to support multi-jurisdictional operations across several products - and service lines 24 hours a day
  • Grow the culture.

MANAGER PAYMENT STRATEGY

Standard Bank of South Africa
04.2013 - 09.2015
  • Identify opportunities for payment whilst enhancing, developing/implementing new payment channels in the Credit Collections environment
  • Support Credit Rehabilitation and Recoveries by upgrading / optimizing and introducing new payment capabilities
  • Monitoring of solutions implemented and completing business cases for all current and new payment channels
  • Management should be accountable and responsible for all project risks and should adhere to all payment-related activities.

BUSINESS ANALYST LEAD

Standard Bank of South Africa
09.2010 - 03.2013
  • Look after a team of Business Analysts, Project Managers to allow Standard Bank Corporate Banking B2B (Business to Business) integrations across the Banks Corporate and Business portfolios which lead to improved Corporate Bank performance and competitive positioning for Standard Bank
  • Broker relationships between Business, Strategic Initiatives, Design, Project Management, Architecture, Development, Testing, Production and Vendors
  • Manage the demand and supply within Core Banking Transformation Programme
  • Solutions defined should realize the business case objectives
  • Analysis resources are to fulfil the requirements (at the appropriate skill levels)
  • Improve current methodologies to follow a standardized approach and adherence to the SDLC functional delivery.

RELATIONSHIP/COMPLIANCE MANAGER GROUP TECHNOLOGY

Nedbank Limited
01.2009 - 08.2010
  • Coordinate and monitor the creation of a governance compliance culture within the Nedbank Group
  • As an EGC Relationship Manager for Group Technology Governance and Compliance Officer, I am responsible for managing the relationship with the governance and compliance officers in Group Technology Division

Conformance/Compliance Manager Nedbank Personal Loans

Nedbank Limited
03.2008 - 01.2009
  • Monitor conformance to policies and procedures as dictated by Nedbank or Banking regulations, that reduce reputational and financial risk
  • Branches selling personal loan products must be compliant
  • Create a Compliance Risk Management framework for Nedbank Personal Loans, and report effectively on compliance and governance.

Education

MBA - Business Administration And Management

Henley Business School
Johannesburg, South Africa
01.2016 - 05.2021

Pg Dip Criminal Justice And Forensic Investigation -

University of Johannesburg
Johannesburg, South Africa
01.2024 - 07.2024

PgDiplaw -

University of Johannesburg
Johannesburg, South Africa
01.2005 - 05.2006

Some College (No Degree) -

LG Seta
Johannesburg, South Africa
01.2020 - 09.2020

Management Advanced Program (MAP) -

WITS Business School
Johannesburg, South Africa
01.2014 - 08.2013

Some College (No Degree) -

Faculty of Training Institute
Johannesburg, South Africa
11.2009 - 04.2011

Post Graduate Diploma in Compliance (Law) - undefined

The University of Johannesburg

Ph.D. -

UNISA
Johannesburg, South Africa
11.2023 - Current

Skills

New Vendor Setup

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Personal Information

  • Positions: Operations Manager / Director, Call Centre / Customer Service Director, Call Centre Strategy Director, Business Development Manager, Strategic Manager, Forensic Investigation, Compliance & Risk Manager, Chief Operations Officer, Director Customer Experience, Customer Relationship
  • Available: Immediately
  • Willing To Relocate: Nationally & Internationally
  • Citizenship: Republic of South Africa
  • Gender: Female
  • Driving License: Valid

Transport

Own

References

  • Mr. Ace Phiri, 082 859 0473
  • Mr. Anthony Mulder, 082 493 6890
  • Ms. Mirriam Chauke, 083 531 1013

Timeline

Pg Dip Criminal Justice And Forensic Investigation -

University of Johannesburg
01.2024 - 07.2024

Ph.D. -

UNISA
11.2023 - Current

Some College (No Degree) -

LG Seta
01.2020 - 09.2020

MBA - Business Administration And Management

Henley Business School
01.2016 - 05.2021

DIVISIONAL HEAD: Operations/Customer Relationship Manager/Project Manager

CITY OF EKURHULENI
09.2015 - 09.2020

Management Advanced Program (MAP) -

WITS Business School
01.2014 - 08.2013

MANAGER PAYMENT STRATEGY

Standard Bank of South Africa
04.2013 - 09.2015

BUSINESS ANALYST LEAD

Standard Bank of South Africa
09.2010 - 03.2013

Some College (No Degree) -

Faculty of Training Institute
11.2009 - 04.2011

RELATIONSHIP/COMPLIANCE MANAGER GROUP TECHNOLOGY

Nedbank Limited
01.2009 - 08.2010

Conformance/Compliance Manager Nedbank Personal Loans

Nedbank Limited
03.2008 - 01.2009

PgDiplaw -

University of Johannesburg
01.2005 - 05.2006

Inclusive Procurement Specialist/Supply Chain Manager

Anglo-American Platinum Mines
7 2022

Post Graduate Diploma in Compliance (Law) - undefined

The University of Johannesburg
NOKULUNGA NHLAPHOINCLUSIVE PROCUREMENT SPECIALIST ANGLO AMERICAN