NOKULUNGA NHLAPHO
INCLUSIVE PROCUREMENT SPECIALIST ANGLO AMERICAN
Johannesburg
Summary
Hardworking Procurement professional with 7 years of experience maintaining vendor relationships to facilitate cost-effective and timely purchasing functions. Excellent negotiation and contract development skills with proficiency in smart sheets creation and maintenance Results-driven Procurement Officer offering superior research abilities, sound judgment and meticulous organizational skills. Meets internal supply needs while maintaining budget and operational goals. Respectful Procurement Specialist with understanding of supply and demand and discerning eye for inventory level evaluation. Bilingual go-getter experienced in coordinating with vendors regarding logistics. Effective at sourcing products, vetting vendors and managing bid process. Good relationship-builder and problem-solver with methodical approach and excellent verbal and written communication skills. Well-versed in Host Community procurement needs and processes. Dependable Procurement Specialist with a background in tracking products from vendor shipments to the consumer pipeline. Analytical performer with price dispute resolution experience. Considered an enthusiastic employee with great decision making skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure a Supply Manager position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
6
6
Languages
Work History
Inclusive Procurement Specialist/Supply Chain Manager
Anglo-American Platinum Mines
7 2022
- I am an Inclusive Procurement Specialist/Supply Chain Manager working in the Platinum mining industry at Anglo American looking after three sites: Modikwa Platinum Mine, Twickenham Mine, and Mototolo Der Brochen Mine
- My skills include Supply chain, stakeholder relations, tender evaluation from advertising to award, negotiation, budgeting, operations management, contract management, strategic sourcing, analytical skills, and global sourcing
- I am a professional graduate from Henley Business School with a Master of Business Administration
- Presently, I am a DBL/PhD candidate at UNISA, and my research topic is 'MODELLING MANAGEMENT AND LEADERSHIP SKILLS FOR SUSTAINABLE GROWTH AMONG THE SMME SUPPLIERS OF INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) SOLUTIONS IN SOUTH AFRICA.' My research statement focuses on the lack of effective innovation that has emerged as a major weakness facing the competitiveness of SMMEs in South Africa.
DIVISIONAL HEAD: Operations/Customer Relationship Manager/Project Manager
CITY OF EKURHULENI
2015.09 - 2020.09
- Oversee the overall City of Ekurhuleni business operations strategy within the Customer Relations Division to grow operational efficiency across the city and all service departments
- To constantly ensure the Call Centre and Customer Care team contributes and delivers world-class customer operational experience
- Lead and control diverse business service departments and their operational functions, allowing the development and implementation of significant IT Capabilities within the call Centre and customer care centres whilst setting a framework to support multi-jurisdictional operations across several products - and service lines 24 hours a day
- Grow the culture.
MANAGER PAYMENT STRATEGY
Standard Bank of South Africa
2013.04 - 2015.09
- Identify opportunities for payment whilst enhancing, developing/implementing new payment channels in the Credit Collections environment
- Support Credit Rehabilitation and Recoveries by upgrading / optimizing and introducing new payment capabilities
- Monitoring of solutions implemented and completing business cases for all current and new payment channels
- Management should be accountable and responsible for all project risks and should adhere to all payment-related activities.
BUSINESS ANALYST LEAD
Standard Bank of South Africa
2010.09 - 2013.03
- Look after a team of Business Analysts, Project Managers to allow Standard Bank Corporate Banking B2B (Business to Business) integrations across the Banks Corporate and Business portfolios which lead to improved Corporate Bank performance and competitive positioning for Standard Bank
- Broker relationships between Business, Strategic Initiatives, Design, Project Management, Architecture, Development, Testing, Production and Vendors
- Manage the demand and supply within Core Banking Transformation Programme
- Solutions defined should realize the business case objectives
- Analysis resources are to fulfil the requirements (at the appropriate skill levels)
- Improve current methodologies to follow a standardized approach and adherence to the SDLC functional delivery.
RELATIONSHIP/COMPLIANCE MANAGER GROUP TECHNOLOGY
Nedbank Limited
2009.01 - 2010.08
- Coordinate and monitor the creation of a governance compliance culture within the Nedbank Group
- As an EGC Relationship Manager for Group Technology Governance and Compliance Officer, I am responsible for managing the relationship with the governance and compliance officers in Group Technology Division
Conformance/Compliance Manager Nedbank Personal Loans
Nedbank Limited
2008.03 - 2009.01
- Monitor conformance to policies and procedures as dictated by Nedbank or Banking regulations, that reduce reputational and financial risk
- Branches selling personal loan products must be compliant
- Create a Compliance Risk Management framework for Nedbank Personal Loans, and report effectively on compliance and governance.
Education
MBA - Business Administration And Management
Henley Business School
Johannesburg, South Africa 2016.01 - 2021.05
Pg Dip Criminal Justice And Forensic Investigation -
University of Johannesburg
Johannesburg, South Africa 2024.01 - 2024.07
PgDiplaw -
University of Johannesburg
Johannesburg, South Africa 2005.01 - 2006.05
Some College (No Degree) -
LG Seta
Johannesburg, South Africa 2020.01 - 2020.09
Management Advanced Program (MAP) -
WITS Business School
Johannesburg, South Africa 2014.01 - 2013.08
Some College (No Degree) -
Faculty of Training Institute
Johannesburg, South Africa 2009.11 - 2011.04
Post Graduate Diploma in Compliance (Law) - undefined
The University of Johannesburg
Ph.D. -
UNISA
Johannesburg, South Africa 2023.11 - Current
Skills
New Vendor Setup
Planning & Execution
Strategy Development & Execution
Risk Management & Identification
Skills Development Facilitation
Budget Management, Planning & Forecasting
Vendor Sourcing
Purchasing strategies
Vendor Relations
Purchasing Processes
Supplier Relationship Management
Project Coordination
Strategic Sourcing
Demand forecasting
Bid process management
Price Negotiation
Supply chain planning
Policy Implementation
Supplier Contracts
Purchase order creation
Supplier liaison
New Vendor Setup
Personal Information
- Positions: Operations Manager / Director, Call Centre / Customer Service Director, Call Centre Strategy Director, Business Development Manager, Strategic Manager, Forensic Investigation, Compliance & Risk Manager, Chief Operations Officer, Director Customer Experience, Customer Relationship
- Available: Immediately
- Willing To Relocate: Nationally & Internationally
- Citizenship: Republic of South Africa
- Gender: Female
- Driving License: Valid
Transport
Own
References
- Mr. Ace Phiri, 082 859 0473
- Mr. Anthony Mulder, 082 493 6890
- Ms. Mirriam Chauke, 083 531 1013
Timeline
Pg Dip Criminal Justice And Forensic Investigation -
University of Johannesburg
2024.01 - 2024.07
Ph.D. -
UNISA
2023.11 - Current
Some College (No Degree) -
LG Seta
2020.01 - 2020.09
MBA - Business Administration And Management
Henley Business School
2016.01 - 2021.05
DIVISIONAL HEAD: Operations/Customer Relationship Manager/Project Manager
CITY OF EKURHULENI
2015.09 - 2020.09
Management Advanced Program (MAP) -
WITS Business School
2014.01 - 2013.08
MANAGER PAYMENT STRATEGY
Standard Bank of South Africa
2013.04 - 2015.09
BUSINESS ANALYST LEAD
Standard Bank of South Africa
2010.09 - 2013.03
Some College (No Degree) -
Faculty of Training Institute
2009.11 - 2011.04
RELATIONSHIP/COMPLIANCE MANAGER GROUP TECHNOLOGY
Nedbank Limited
2009.01 - 2010.08
Conformance/Compliance Manager Nedbank Personal Loans
Nedbank Limited
2008.03 - 2009.01
PgDiplaw -
University of Johannesburg
2005.01 - 2006.05
Inclusive Procurement Specialist/Supply Chain Manager
Anglo-American Platinum Mines
7 2022
Post Graduate Diploma in Compliance (Law) - undefined
The University of Johannesburg