Nokulunga Nkabinde
Executive Assistant
Cape Town
Summary
Organized and efficient Office Assistant with 10 years of experience supporting top-tier executives in organizational planning, management and human resources. Demonstrates skills in managing complex functions that require stellar multi-tasking abilities.
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Reliable Executive Administrative Assistant with focused attention on detail, accuracy and business impact. Keeps reports and communications well organized. Expertise in Microsoft Office.
Detail-oriented and driven Executive Administrative Assistant with expertise in problem-solving and managing daily office functions. Uniquely qualified to handle VIP visitors and guests. Proficient in MS Office Suite and office communications equipment operations. Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure Office Manager position. Ready to Executive Director achieve company goals.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
EXECUTIVE ADMINISTRATIVE ASSISTANT
KZN DEPARTMENT OF EDUCATION
Durban
2014.01 - Current
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Coordinated staff training programs, improving overall company efficiency through skill development.
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
- Fostered positive work environment by addressing employee concerns and facilitating team-building activities.
- Enhanced communication between departments through proactive coordination of meetings and events.
- Assisted in development of presentations, effectively conveying crucial information to stakeholders.
- Assisted in event planning efforts, executing successful corporate functions that bolstered brand image and networking opportunities.
- Streamlined office operations by implementing efficient filing systems and managing executive calendars.
- Conducted research on industry trends, providing valuable insights to support strategic decision-making.
- Organized travel arrangements, ensuring smooth transitions for executives during business trips.
- Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
- Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Increased productivity with implementation of digital tools for document management and collaboration.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Implemented updated policies and practices for organization and monitored effect.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
- Handled confidential and sensitive information with discretion and tact.
- Facilitated training and on boarding for incoming office staff.
- Worked with senior management to initiate new projects and assist in various processes.
- Promoted team productivity by keeping supplies organized and well-stocked.
Data Capturer
JOHNSSON WORKWEAR
Durban
2013.01 - 2013.12
- Relief receptionist: On computerized system
- Participated in ongoing training sessions to stay current with industry best practices and improve overall performance as Data Capturer.
- Optimized workflow processes by identifying areas of improvement in current data capture methods.
- Safeguarded integrity of captured data by strictly adhering to established security protocols and guidelines.
- Utilized specialized software tools (Syspro) for seamless integration of captured data into company's systems.
- Adapted quickly to changing project requirements, demonstrating flexibility and strong problem-solving skills.
- Collaborated with team members to complete large-scale data capture projects on time and within budget constraints.
- Ensured timely completion of assigned tasks, maintaining a high level of professionalism under pressure and tight deadlines.
- Implemented data quality control measures, ensuring accurate and reliable information for decision-making processes.
- Contributed to positive work atmosphere through effective communication and collaboration with colleagues.
- Reduced manual input errors with thorough proofreading and attention to detail in all data entries.
- Excelled in working independently as well as collaborating with teams, utilizing strong multitasking skills to manage competing priorities.
- Maintained strict confidentiality while handling sensitive client information and records.
- Streamlined data processing tasks for increased efficiency and productivity.
- Supported company growth by consistently meeting or exceeding daily data entry quotas.
- Entered client information into databases quickly and with minimal errors.
- Corrected data entry errors to prevent duplication or data degradation.
- Searched, extracted and interpreted information to determine correct input procedure.
- Maintained files, records and chronologies of entry activities.
- Sent completed entries for evaluation and final approval.
- Verified accuracy and validity of data entered in databases
- Used computer software to store and retrieve data.
- Ensured timely completion of assigned tasks, maintaining a high level of professionalism under pressure and tight deadlines
Human Resources Assistant
Department Of Education
Durban
2008.04 - 2010.03
- Provided assistance during annual performance review processes, collecting data to help inform evaluations and goal setting initiatives.
- Played key role in conflict resolution efforts, resulting in improved workplace harmony.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Streamlined recruitment process for efficiency, reducing time-to-fill job vacancies.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Maintained compliance with policies and procedures according to labor laws by conducting regular audits of HR practices and documentation.
- Maintained up-to-date knowledge of industry trends through attending conferences, workshops, reading relevant articles or journals.
- Enhanced on boarding experience for new hires by creating comprehensive orientation materials and training programs.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Participated in ongoing research projects related to best practices in human resources management for continuous improvement purposes.
- Coordinated employee training programs to promote professional development and skill enhancement.
- Facilitated open lines of communication between management and staff, fostering a positive work environment.
- Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
- Organized new employee orientation schedules for new hires.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Coordinated itineraries and scheduled appointments for human resources staff.
- Applied mediation and collaboration to successfully resolve employee complaints and grievances.
- Answered and redirected incoming phone calls for office.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
Education
Certificates - Facilitation
Train You Can
Durban, South Africa 2022.01 - 2023.01
National Diploma - NDip Human Resource Management
Successors Training Institute
Durban, South Africa 2019.01 - 2021.12
Skills
Executive Support
undefinedDriver License
Code 8
Phone Numbers
- 0662686142
- 0635471143
Ethnic Group
Black
Personal Information
- Date of Birth: 06/07/89
- Gender: Female
- Nationality: South African Citizen
- Marital Status: Single
Timeline
Certificates - Facilitation
Train You Can
2022.01 - 2023.01
National Diploma - NDip Human Resource Management
Successors Training Institute
2019.01 - 2021.12
EXECUTIVE ADMINISTRATIVE ASSISTANT
KZN DEPARTMENT OF EDUCATION
2014.01 - Current
Data Capturer
JOHNSSON WORKWEAR
2013.01 - 2013.12
Human Resources Assistant
Department Of Education
2008.04 - 2010.03
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