Nokulunga Ngcobo
Quality Control Clerk
Durban,KZN
Summary
Experienced Quality Control professional with demonstrated track record of improving products and procedures by leveraging hands-on inspections, testing methods and data analysis. Disciplined professional with systematic approach to quality and food science. Applies excellent attention to detail and critical reasoning to successfully conduct quality tasks.
Overview
12
12
years of professional experience
Work History
Quality Control Clerk
The Spar Group Limited KZN, Perishables DC
Durban
07.2021 - Current
- Truck inspections for pests, temperature and cleanliness
- Quality inspections of consignment in relation to product specifications and government regulations for non-conformances and compiling reports with recommendations.
- Temperature monitoring of perishable products and transportation and reporting on non-conformances
- Provide support to Risk , Inventory and Receiving departments.
- Monitoring quality variations amongst suppliers and reporting to buyers, suppliers and the National Fresh team
- Investigation of quality claims from retailers
- Ensuring compliance with regulations and legislations
- Investigating and keeping up with consumer trends.
- Mock Recall Investigations
- Quality monitoring using the QC App
- Sensory evaluations
- Reviewing and updating quality documentation
- Training quality interns
Quality Controller (Contract)
Pioneer Foods/ Pepsico
Johannesburg
11.2020 - 04.2021
- Microbiological analysis to identify contaminants
- Online quality checks and finished products
- Factory inspections to ensure Good Manufacturing Practices (GMP)
- Housekeeping inspections & ensuring that pest control measures are in place
- Raising, tracking and closing off Nonconformances Reports (NCRs)
- Internal food safety audits
- Shelf-life monitoring for quality improvement
- Ensuring proper stock rotation
- Improvement of Quality Management System (QMS)
- HACCP implementation by monitoring CCPs
- Releasing of finished goods, raw materials and packaging on SAP promptly.
- Reduced manufacturing defects through thorough inspections and proactive identification of potential issues.
- Improved customer satisfaction by promptly addressing complaints and resolving product-related concerns.
Part-time Lecturer/ Lab Assistant Intern
National Research Foundation (Durban University of Technology)
01.2015 - 12.2015
- Hygiene and safety monitoring during Food Science practicals
- Laboratory administration
- Management, administration and contribution to the Community involvement projects
- Departmental research and associated activities
- Lecturing Nutrition to Somatology 1& 2 students.
- Created and designed quizzes, tests and projects to assess student knowledge.
- Increased student interest by incorporating real-world examples into lessons and connecting material to relevant experiences.
Food Service Management Intern
KZN Department of Health (Mahatma Gandhi Memorial Hospital)
01.2015 - 12.2015
- Food service quality improvement projects
- Monitoring the catering company on site
- Staff supervision in meal preparation and ensuring that serving times are adhered to
- Staff trainings on Food Safety and Batho Pele principles
- Stock taking of raw materials and kitchen equipment
- Menu planning as per patient dietary needs
- Liaising with the Clinical Dietician regarding special diets of patients
- Conducting patient satisfaction surveys.
Quality Controller
Heartland Foods
Durban
01.2013 - 12.2014
- Sampling & analysis of raw materials for and finished goods for oxygen
- Receiving raw materials and packaging and verifying COAs
- Report of non-conformances in writing
- Verifying and upholding GMP standards
- Hygiene inspections on daily basis and foreign objects hunt
- Prepare products for batch releases
- Production staff training in areas of Food Safety.
Intern
Galeforce Marketing (In-service training)
Durban
08.2012 - 10.2012
- Stores and promoter bookings
- Planning in-store activations
- Compiling promotional briefs and reports
- Responding to enquires.
Education
National Diploma: Consumer Science: Food & Nutrition -
Certificate: Implementation of a Food Safety Program (HACCP) ISO and SANS 10330: 2007 - undefined
Certificate: Prerequisite Programmes on Food Safety Based on ISO Course 22002-1 2009 and SANS 10049: 2012 - undefined
Matric/ Grade 12 - undefined
BTech:Consumer Science:Food & Nutrition (Cum Laude -
05.2017
Bachelor of Commerce - Marketing Management
Skills
Quality Management
Interpersonal Skills
Quality Control Analysis
Problem-solving skills
Relationship Building
Quality improvements
Customer Service
Deadline-oriented
Product Inspection
Project Management
Documentation And Reporting
Microsoft Office proficiency (Ms Excel, MS Word, Ms PowerPoint, MS Outlook, MS Teams)
References
- Larry Ntoagae, QA Supervisor, 011 697 5700, 081 797 3100, regomoditswe.ntoagae@pioneerfoods.co.za, regomoditswe.ntoagae@pepsico.com
- Silas Maranda, Quality Supervisor, 0631747682
- Siphiwe Mhlongo, Warehouse Operations Manager, 031 508 5348, 082 930 9767, simphiwe.mhlongo@spar.co.za
- Justin Mc Luckie, KZN SC Consultant, 0828074203
- Dr Ashika Naicker, Deputy HOD, 031 3732333, ashikan@dut.ac.za
Personal Information
- Date of Birth: 10/17/1990
- Gender: Female
- Nationality: South African
- Driving License: Code B/08
References
Unknown, Quality Control Clerk, Unknown, Durban, Unknown, Unknown, Truck inspections for pests, temperature and cleanliness.
Quality inspections of consignment in relation to product specifications and government regulations for nonconformances and compiling reports with recommendations.
Temperature monitoring of perishable products and transportation(Cold chain monitoring.
Housekeeping
Monitoring quality variations amongst suppliers and reporting to buyers, suppliers and the National Fresh team.
Investigation of quality claims from retailers.
Ensuring compliance with regulations and legislation.
Investigating and keeping up with consumer trends., 07/2021, Present
Timeline
Quality Control Clerk - The Spar Group Limited KZN, Perishables DC
07.2021 - Current
Quality Controller (Contract) - Pioneer Foods/ Pepsico
11.2020 - 04.2021
Part-time Lecturer/ Lab Assistant Intern - National Research Foundation (Durban University of Technology)
01.2015 - 12.2015
Food Service Management Intern - KZN Department of Health (Mahatma Gandhi Memorial Hospital)
01.2015 - 12.2015
Quality Controller - Heartland Foods
01.2013 - 12.2014
Intern - Galeforce Marketing (In-service training)
08.2012 - 10.2012
Durban University of Technology - National Diploma: Consumer Science: Food & Nutrition,
Q Systems - Certificate: Implementation of a Food Safety Program (HACCP) ISO and SANS 10330: 2007,
Organization, City - Certificate: Prerequisite Programmes on Food Safety Based on ISO Course 22002-1 2009 and SANS 10049: 2012,
Nqabakazulu Comprehensive High School, Durban - Matric/ Grade 12,
Durban University of Technology - BTech:Consumer Science:Food & Nutrition (Cum Laude,
Mancosa (Current Studies) - Bachelor of Commerce, Marketing Management