Nokukhanya Ntuli

• Managing Complaints from assessment phase through to dispute resolution and monitoring
• Managing consultants and providing strategic guidance for mediation processes
• Currently managing 16 STCs in eight cases across four regions
• Managing case budget and related expenses including reviewing and approving consultants claims and costs
• Contributing to strategic vision of DR unit and CAO wide strategy
• Engaging with complainants and companies and other stakeholders such as NGOs, IFC/MIGA, WB Executive Directors, and government officials
• Mentorship and coaching of DR team since 2017 through continuous professional development
• Expansion of CAO Mediator Network
• Development of products to build mediator capacity and standardize information CAO shares with mediators
• Knowledge Production and Research on DR related topics.

• Managed and provided strategic guidance for mediation processes comprising of tough conversations between two or more stakeholders
• Managed mediators, interpreters and research analysts working on mediation processes
• Report writing
• Managing continuous professional development (CPD) for dispute resolution team from 2017
• Knowledge production and publications
• Conducting research of topical mediation related issues
• Growing network of skilled mediators.

• Worked closely with Member States, Ambassadors and Chairperson of African Union Commission to provide legal opinions on constitutional and rule of law issues
• Improved visibility of Department of Political Affairs in handling constitutional and rule of law issues, through initiating weekly newsletter which was distributed biweekly to other departments in AU commission, embassies, NGOs and other interested stakeholders
• Capacity building for member states on issues of Rule of Law and Constitutionalism through workshops and conferences
• Working on AU Commission preventative diplomacy and conflict prevention strategy.
• Identified issues, analyzed information and provided solutions to problems

• Conducting various types of mediation with particular focus on Multiple Stakeholder processes
• Incorporating traditional aspects of conflict resolution in mediation processes;

• Overall responsibility for promoting mediation in Government Land Reform Project to create better Access to Justice
• Managing Panel of over 50 Mediators working to resolve land disputes
• Providing reports and mediation advice to Ministry of Rural Development and Land Reform
• Handled day-to-day running of projects, including managing budget and approving payment for mediators and ensuring high levels of productivity and progression
• Providing strategic guidance to mediators to resolve complex conflicts in communal property disputes

• Working with United Nations Agencies and other International NGO's to provide technical advice on Liberia Reconciliation Road map Strategy
• Designed Mediation Training for Liberian National Police (LNP) and Peace Committees to instill necessary mediation process skills
• Collaborated with Department of Justice and United Nations Agencies to draft national legislation on Domestic Violence and Gender representation in Parliament

• Implemented Court Annexed Mediation program for Commercial Court of Uganda to improve access to justice
• Developed Training material for court users, advocates and judges and trained over 250 people on Mediation
• Conducting over 130 mediations in Commercial Division of High Court
• Led Court Annexed Mediation program under supervision of Head of Commercial Court and managed, coached and mentored team of 20 newly trained mediators
• Worked closely with Ugandan Law Society and Universities to create awareness on Court Annexed Mediation
• Provided research and judgement writing support to 5 Judges

• Drove strategic improvements to enhance operational and organizational efficiencies
• Managed daily operations of organization, and drove business development and marketing strategy of organization
• Grew annual revenue from R500 000 per annum to over R6 million rand and client base from 8 clients to over 40 in 5 years
• Developed and implemented strategies to provide high-quality, creative and integrated business services
• Exercised appropriate cost control to meet budget restrictions and maximize profitability

Monitoring Legislation to ensure aligns with the Constitution of the Republic of South Africa

Intellectual Property Focus

• Trademarks and Domain-names -, Plc (UK.