Nokubongwa Mamba
Vancouver
Summary
Energetic and reliable professional with high attention to detail and strong command of food preparation safety. Expertly supports servers through high-volume shifts and caters to guest needs. Frequently commended for reliability and initiative.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Uber/Lyft Driver
Lyft & Uber
Portland
03.2023 - Current
- Managed time efficiently to meet passenger pickup and drop-off schedules consistently.
- Communicated effectively with passengers to enhance overall ride experience.
- Followed all traffic laws and safety regulations to ensure passenger safety during rides.
- Assisted passengers with luggage and special needs to provide exceptional service.
In Home Caregiver
Hope Live in
Portland
11.2020 - 02.2023
- Provided compassionate and personalized in-home care for individuals with varying health conditions and needs, ensuring their physical and emotional well-being
- Assisted clients with activities of daily living (ADLs), including bathing, dressing, grooming, and mobility support, promoting independence and maintaining dignity
- Administered medications according to prescribed schedules, adhering to all safety protocols and maintaining accurate medication records
- Managed and organized clients' medical appointments, coordinating transportation and accompanying them to ensure they received necessary medical care
- Developed strong and trusting relationships with clients and their families, fostering a supportive and caring environment
- Implemented personalized care plans, tailored to each client's unique needs and preferences, resulting in improved overall quality of life
- Monitored clients' vital signs and reported any changes or concerns to healthcare professionals, contributing to early detection and intervention
- Assisted clients with therapeutic exercises and rehabilitation activities, supporting their physical health and recovery goals
- Prepared nutritious meals based on dietary requirements and preferences, ensuring a well-balanced and healthy diet for clients
- Maintained a clean and safe living environment, performing light housekeeping tasks and organizing living spaces for optimal comfort
Cleaning
ServiceMaster Clean
Milwaukie
03.2020 - 11.2020
- Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
- Ensured cleanliness and sanitation of all assigned areas by following established protocols and procedures
- Managed inventory of cleaning supplies and equipment, ensuring availability for daily operations
- Implemented efficient cleaning techniques to maximize productivity while maintaining high quality standards
- Collaborated with team members to coordinate cleaning schedules and ensure timely completion of tasks
- Responded promptly to requests for special cleanings or emergencies, addressing issues in a timely manner
- Maintained a safe working environment by promptly identifying and reporting any hazards or safety concerns
- Followed proper waste disposal procedures to maintain cleanliness standards and promote environmental sustainability
- Supported facility maintenance efforts by performing minor repairs or notifying appropriate personnel for major repairs
- Participated in training sessions or workshops to stay updated on new cleaning techniques or products
Au Pair/Nanny
Au Pair in America
Boston
01.2018 - 01.2020
- Provided attentive and nurturing care for children ranging in age from infants to teenagers
- Created a safe and stimulating environment, ensuring the well-being of children at all times
- Engaged children in educational activities, such as reading, arts and crafts, and interactive games
- Prepared nutritious meals and snacks according to dietary restrictions and preferences
- Managed daily routines including bathing, dressing, feeding, and nap schedules
- Transported children to school, extracurricular activities, playdates, and appointments
- Assisted with homework assignments and provided academic support when needed
- Implemented positive discipline techniques to promote good behavior and teach important life skills
- Established open communication with parents regarding their child's progress, needs, and any concerns that arose during caregiving hours
- Maintained cleanliness of play areas by organizing toys, sanitizing surfaces regularly, and doing laundry as needed
- Built strong relationships with families based on trustworthiness, reliability, professionalism, and genuine care for the well-being of their children
- Adhered to safety guidelines at all times to prevent accidents or injuries
- Responded quickly in emergency situations such as illness or accidents
- Collaborated with other household staff members (e.g., housekeepers) to ensure smooth operations within the home
- Managed household tasks related to childcare including grocery shopping for kid-friendly items and running errands as necessary
- Scheduled outings/activities that promoted physical activity and socialization among children under supervision
- Demonstrated flexibility by adapting caregiving methods based on individual child's personality traits and needs
- Mentored older children by providing guidance on topics such as time management, responsibility, and decision-making skills
- Managed household schedules, including coordinating extracurricular activities, playdates, and appointments for multiple children
- Implemented behavior management strategies that encouraged positive social interactions among siblings or other children under care
- Demonstrated patience and understanding when dealing with challenging behaviors or emotional situations
Cook/Cashier
MaNdlovu's Kitchen Mobile
Brakpan
01.2008 - 12.2017
- Prepared and cooked a variety of dishes, ensuring high quality and presentation standards
- Followed recipes and portion control guidelines to consistently deliver delicious meals
- Managed food inventory, minimizing waste and optimizing cost efficiency
- Collaborated with kitchen staff to coordinate meal preparation and ensure timely service
- Maintained a clean and organized work area, adhering to sanitation regulations
- Adapted menus based on dietary restrictions or customer preferences
- Received XX% positive feedback from customers for exceptional taste and presentation of dishes
- Assisted in the development of new menu items by providing input on flavors, ingredients, and cooking methods
- Trained new cooks on proper cooking techniques, safety procedures, and menu items
- Worked closely with the chef to develop innovative recipes that met specific dietary requirements
- Suggested improvements to menu offerings based on customer feedback leading to increased sales
Education
Commercial Driver's License (CDL) - Class A
DMV
OR01.2036
CNA - Trade school
Prestige Health & Beauty Sciences Academy
Portland, OR10.2021
Primary health care level 2 - College Certificate
Mpilo Royal college
Gauteng Doronfontein01.2016
Skills
- CPR
- Working with people with disabilities
- Acute care
- Caregiving
- Senior care
- Patient monitoring
- Computer skills
- Home health
- Care plans
- Sanitation procedures
- Resident's rights
- Computer operation
- Customer service
- Grocery store
- Patient care
- First aid
- Basic life support
- Medical terminology
- Mobile devices
- Working with geriatric patients
- Vital signs
Certification
- Food Handler Certification
- CPR Certification
- CNA
Languages
English
Timeline
Uber/Lyft Driver
Lyft & Uber
03.2023 - Current
In Home Caregiver
Hope Live in
11.2020 - 02.2023
Cleaning
ServiceMaster Clean
03.2020 - 11.2020
Au Pair/Nanny
Au Pair in America
01.2018 - 01.2020
Cook/Cashier
MaNdlovu's Kitchen Mobile
01.2008 - 12.2017
Commercial Driver's License (CDL) - Class A
DMV
CNA - Trade school
Prestige Health & Beauty Sciences Academy
Primary health care level 2 - College Certificate
Mpilo Royal college