Nokonwaba Agnes Matwele

collecting data about pre schools and creche. started with listing in different provinces.

task : was to capture number of children and staff . AND check if the suitable age that we were looking for is available so that when selection is done , we know that the school selected is Legible and sutaible for main study that will take place.

• Attended team meetings to develop job knowledge.
• Ensured accurate geographic coverage by thoroughly reviewing maps and address listings before beginning enumeration activities.
• Participated in ongoing training sessions, continuously updating knowledge on census policies and procedures to maintain optimal job performance.
• Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.

• Successfully completed numerous surveys within given timeframes, demonstrating strong time management skills and attention to detail.
• Conducted fieldwork in diverse locations, adapting to varying conditions and environments while maintaining a consistent approach to data collection.
• Enhanced data accuracy by meticulously collecting and recording information for various research projects.
• Reduced errors through rigorous data validation techniques, ensuring the reliability of collected information.

• Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
• Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
• Completed new patient registrations in software to create accurate and comprehensive records.
• Provided excellent customer service to create positive experiences and build patient trust.

• Contributed to the development of best practices guidelines for optimal functioning of the registry department.
• Participated in cross-functional projects aimed at improving overall operational efficiency within the organization.
• Resolved customer inquiries by providing accurate information and timely solutions.
• Ensured compliance with legal requirements, adhering to strict confidentiality and privacy policies.