Summary
Overview
Work History
Education
Skills
Timeline
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Noko Morgan Noko

Cabin Crew Member
Boksburg

Summary

Welcoming, personable individual with well-developed hospitality skills. Handles high-pressure situations with undeniable grace and poise. Experience with US-based airlines as valued member of cabin crew. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

22
22
years of professional experience

Work History

Cabin Crew Member

South African Airways
01.2007 - Current
  • Facilitated efficient boarding processes by checking tickets, directing passengers to their seats, and assisting with carry-on luggage storage.
  • Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
  • Contributed to airline''s reputation for punctuality by swiftly completing cabin preparation tasks prior to passenger boarding.
  • Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
  • Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
  • Supported smooth meal service operations by accurately taking orders from passengers, serving meals efficiently while accommodating dietary restrictions or allergies upon request.
  • Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
  • Maximized passenger comfort by attending to individual requests, adjusting cabin temperature, and distributing blankets or pillows as needed.
  • Streamlined communication between cabin crew members during flights using established protocols for relaying important information quickly and effectively.
  • Provided compassionate assistance during medical emergencies onboard, administering first aid treatment according to training guidelines until further help arrived.
  • Led safety demonstrations before each flight, educating passengers on proper use of equipment and emergency exits.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Advised passengers of flight regulations to maximize safety and security.
  • Supported passengers with special needs and provided assistance to wheelchair passengers.
  • Offered personalized assistance to children, elderly and passengers with special needs.

Soldier

South African Airforce
09.2001 - 12.2006
  • Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
  • Enhanced operational efficiency by maintaining thorough records of personnel, equipment, and supplies.
  • Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
  • Increased unit readiness by regularly assessing personnel performance and providing constructive feedback for improvement.
  • Drove mission success by effectively utilizing intelligence data gathered from various sources for informed decision-making during operations.
  • Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
  • Participated in joint exercises with allied forces to improve interoperability and strengthen partnerships.
  • Excelled in specialized training courses to enhance technical expertise in specific areas of military operations.
  • Promoted a culture of accountability by enforcing strict adherence to military standards and protocols.
  • Assembled, disassembled and maintained various weapons for operational readiness.

Education

No Degree - Matric

Mack-Semeka High
Zebediela
04.2001 -

Skills

Compliance and regulations

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Timeline

Cabin Crew Member

South African Airways
01.2007 - Current

Soldier

South African Airforce
09.2001 - 12.2006

No Degree - Matric

Mack-Semeka High
04.2001 -

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Noko Morgan NokoCabin Crew Member