Microsoft excel, Word, Powerpoint, Strato,SAP
NOKO PHINEAS MATSI
Vosloorus
Overview
2
2
Languages
5
5
Certifications
5
5
years of professional experience
Work History
2IC/SHE Representative/Warehouse Assistant
Bidvest Vericon Outsourcing
12.2025 - Current
- Managed customer inquiries through various channels, ensuring timely and accurate responses.
- Collaborated with teams to streamline operational processes, enhancing service delivery efficiency.
- Trained new representatives on product knowledge and customer service protocols, improving team performance.
- Monitored service metrics to identify areas for improvement, contributing to overall operational excellence.
Outbound Controller & Forklift Driver
Bidvest Vericon Outsourcing
10.2023 - 12.2025
- Supervised outbound logistics operations, ensuring timely and accurate shipment processing.
- Coordinated team activities to enhance workflow efficiency and improve service delivery.
- Trained new employees on standard operating procedures and safety protocols.
- Implemented process improvements that streamlined communications among departments.
Vehicle Assistant
Professional Risk Management
06.2022 - 02.2023
- Assisted driver with product or package deliveries to residential and commercial locations.
- Reduced unnecessary delays, collaborating with drivers to plan and navigate routes.
- Prevented damage to packages and products by correctly securing loads.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
- Verified and documented package deliveries for proof of accuracy and deadline adherence.
PPT Driver
Singamandla Retail Services
04.2021 - 12.2021
- Contract ended due to COVID-19
- Ref-Contact Person: Eugene (079 365 8808)
Education
Grade 12 - English, Mathematics, Accounting, Business Studies, Economics
Nare Senior Secondary School
01-2018
Skills
Research skills
Guitarist
Preparing financial statements
Advanced computer skills (Word, Excel, PowerPoint, Project, Access)
Software
Certification
National Senior Certificate awarded to Noko Phineas Matsi
INCOME TAX NOTICE OF REGISTRATION
- South African Revenue Service (SARS) confirms registration of the following taxpayer: Noko Phineas Matsi
- Taxpayer reference number: 0579029281
- Date of Registration: 2021-03-02
Timeline
2IC/SHE Representative/Warehouse Assistant
Bidvest Vericon Outsourcing
12.2025 - Current
Outbound Controller & Forklift Driver
Bidvest Vericon Outsourcing
10.2023 - 12.2025
Vehicle Assistant
Professional Risk Management
06.2022 - 02.2023
PPT Driver
Singamandla Retail Services
04.2021 - 12.2021
Grade 12 - English, Mathematics, Accounting, Business Studies, Economics
Nare Senior Secondary School