Nohaa ganief
Quality Anaylyst
Heideveld
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
QUALITY CONTROL ANALYST
EXL
04.2021 - 04.2024
- Enhanced product quality by conducting thorough analyses and implementing corrective actions.
- Trained and coached existing and new employees on multiple investigative case types and internal control processes.
- Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
- Edited, proofed and critiqued internal documents to improve clarity.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Participated in regular meetings with senior management to discuss ongoing projects, challenges faced, and proposed improvements.
- Drafted technical documents such as deviation reports, testing protocol and trend analyses.
- Inspected incoming products for adherence to labeling laws and company quality standards.
SALES AND SERVICE REPRESENTATIVE
EXL
09.2019 - 04.2021
- Expanded market reach by identifying potential customers in untapped regions and industries.
- Generated new leads through networking and attending industry events.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
SALES REPRESENTATIVE
OLD MUTUAL
08.2018 - 08.2019
- Attended trade shows to represent company products, generate leads, and network with potential clients.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Monitored customers for signs of security concerns and escalated issues to management.
TEACHER
BABY BEES DAYCARE
01.2017 - 08.2018
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Helped students explore concepts with engaging, learning-focused activities.
- Incorporated multiple types of teaching strategies into classroom.
STORE ASSISTANT
COTTON ON
06.2016 - 12.2016
- Operated POS system to process payments and provide receipts.
- Streamlined store processes by identifying areas for improvement and proposing solutions to enhance productivity.
- Supported management in executing marketing initiatives, participating in promotional events, and implementing visual merchandising guidelines.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
Education
GRADE 12 -
Heideveld Secondary School
Human Resources Management
University of Cape Town
04.2024
Skills
Time management
undefinedTimeline
QUALITY CONTROL ANALYST
EXL
04.2021 - 04.2024
SALES AND SERVICE REPRESENTATIVE
EXL
09.2019 - 04.2021
SALES REPRESENTATIVE
OLD MUTUAL
08.2018 - 08.2019
TEACHER
BABY BEES DAYCARE
01.2017 - 08.2018
STORE ASSISTANT
COTTON ON
06.2016 - 12.2016
GRADE 12 -
Heideveld Secondary School
Human Resources Management
University of Cape Town
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