Nohaa ganief
Quality Anaylyst
Heideveld
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
QUALITY CONTROL ANALYST
EXL
04.2021 - 04.2024
- Enhanced product quality by conducting thorough analyses and implementing corrective actions.
- Trained and coached existing and new employees on multiple investigative case types and internal control processes.
- Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
- Edited, proofed and critiqued internal documents to improve clarity.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Participated in regular meetings with senior management to discuss ongoing projects, challenges faced, and proposed improvements.
- Drafted technical documents such as deviation reports, testing protocol and trend analyses.
- Inspected incoming products for adherence to labeling laws and company quality standards.
SALES AND SERVICE REPRESENTATIVE
EXL
09.2019 - 04.2021
- Expanded market reach by identifying potential customers in untapped regions and industries.
- Generated new leads through networking and attending industry events.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
SALES REPRESENTATIVE
OLD MUTUAL
08.2018 - 08.2019
- Attended trade shows to represent company products, generate leads, and network with potential clients.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Monitored customers for signs of security concerns and escalated issues to management.
TEACHER
BABY BEES DAYCARE
01.2017 - 08.2018
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Helped students explore concepts with engaging, learning-focused activities.
- Incorporated multiple types of teaching strategies into classroom.
STORE ASSISTANT
COTTON ON
06.2016 - 12.2016
- Operated POS system to process payments and provide receipts.
- Streamlined store processes by identifying areas for improvement and proposing solutions to enhance productivity.
- Supported management in executing marketing initiatives, participating in promotional events, and implementing visual merchandising guidelines.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
Education
GRADE 12 -
Heideveld Secondary School
Human Resources Management
University of Cape Town
04.2024
Skills
Time management
Excellent Communication
Corrective Actions
Professionalism
Team work and collaboration
Audit processes
Quality Management Systems
Analytical Skills
Quality Improvement
Quality Issue Identification
Reliability
Lean Six Sigma
Timeline
QUALITY CONTROL ANALYST
EXL
04.2021 - 04.2024
SALES AND SERVICE REPRESENTATIVE
EXL
09.2019 - 04.2021
SALES REPRESENTATIVE
OLD MUTUAL
08.2018 - 08.2019
TEACHER
BABY BEES DAYCARE
01.2017 - 08.2018
STORE ASSISTANT
COTTON ON
06.2016 - 12.2016
GRADE 12 -
Heideveld Secondary School
Human Resources Management
University of Cape Town