Noel Petersen
Driver/Administrator
Cape Town
Summary
Dynamic professional with extensive experience at Werksmans Attorneys, excelling in transportation and client relations. Proven track record of safe driving and strategic route planning, enhancing customer satisfaction through effective communication and reliability. Skilled in organization and problem-solving, consistently fostering positive relationships and boosting company reputation.
Overview
2025
2025
years of professional experience
Work History
Driver
Werksmans Attorneys
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Obtained signatures from customers upon delivery of goods.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
- Provided exceptional service to clients, leading to increased repeat business and positive feedback.
- Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
Administrative Assistant
PricewaterhouseCoopers
04.2023 - 08.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Skills
Processes and procedures
Timeline
Administrative Assistant
PricewaterhouseCoopers
04.2023 - 08.2024
Driver
Werksmans Attorneys
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