Nobusiso Ngwenya
Fleet And Insurance Administrator
Johannesburg
Summary
Adept at managing complex fleet operations and insurance needs, I significantly enhanced vehicle service efficiency and reduced downtime for Provantage Media House. My strong leadership and claims processing skills led to streamlined document management and improved team productivity. Achievements include overhauling data integrity processes, ensuring accuracy and compliance.
Overview
8
8
years of professional experience
Work History
Fleet and Insurance Administrator
Provantage Media House
Johannesburg, South Africa
05.2023 - Current
- Ensure Master list is updated and all drivers have the correct vehicles allocated and are in good conditions.
- Ensure all AbinBev vehicles have a valid License disc and are road worthy.
- Interacted with clients to assist with insurance needs.
- Liaised with estimating department to get project-specific quotes from brokers.
- Ensure all reports are up to date and submitted in time. -On Rent report , Accident Claims report and Service due report.
- Ensure vehicle breakdown for the AbinBEV team is done as a matter of urgency and driver get back on the road to reduce down time and lost of revenue.
- Ensure fleet cards are managed and ordered or cancelled inline with the company policy , no card is to be kept live if not used , neither unblocked if not in the hands of company representative.
- Ensure all ABinBev vehicle cameras are in working condition.
- Ensure exceptions reports are sent on a daily bases.
- Ensure traffic fines are sent in for deductions.
- Ensure 30 sec video clips for ABinBev are sent on a daily bases.
- Ensure each and every AbinBEV fleet vehicle is sent for service in time and no service is missed , ensuring no unforeseen billing to Provantage.
: Data Integrity Administrator
Provantage Media House
Johannesburg, South Africa
04.2022 - 05.2023
- Daily data checks from previous day’s data submissions
- Listen to voice recordings, check for finger errors and correct if any mistakes .
- Verifying prices by calling the stores.
- Check for incorrect prices and correcting onto the portal.
- Check selfies to verify and confirm surveyor visits to the stores.
- Check GPs to confirm if the surveyors are compliant and if they are visiting the stores.
- Training of call center agents.
Stock Taker
Dial a Student
Johannesburg, South Africa
08.2017 - 01.2023
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Demonstrated strong attention to detail while counting items, ensuring minimal errors during the stock-taking process.
- Utilized barcode scanners to efficiently track and update item quantities, ensuring accurate inventory data.
- Promoted teamwork amongst colleagues, sharing best practices for efficient counting procedures and accurate recordkeeping.
Foot Surveyor
Provantage Media House
Johannesburg, South Africa
07.2021 - 04.2022
- Capturing of outlet images and processing them
- Used Trimble and AutoCAD to create detailed maps from raw field data.
- Developed strong relationships with clients through consistent communication and timely delivery of results.
- Read and used topographical data to complete analysis of land plots and roadways.
Banquet Waiter
Urban Tree
Johannesburg, South Africa
08.2017 - 01.2021
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
Education
Diploma - Human Resources Management
Damelin Braamfontein
Johannesburg, South Africa 04.2001 -
Skills
Claims processing
Document management
Sales support
Policy administration
Interpersonal skills
Leadership
Teamwork
Timeline
Fleet and Insurance Administrator
Provantage Media House
05.2023 - Current
: Data Integrity Administrator
Provantage Media House
04.2022 - 05.2023
Foot Surveyor
Provantage Media House
07.2021 - 04.2022
Stock Taker
Dial a Student
08.2017 - 01.2023
Banquet Waiter
Urban Tree
08.2017 - 01.2021
Diploma - Human Resources Management
Damelin Braamfontein
04.2001 -