Nobuntu Vimba
Durban
Summary
Diligent and detail-oriented administrative assistant with 3 years experience managing administrative tasks and business operations knowledge of solid skills in customer relations and resilience to handle challenges of fast-paced professional and banking environments. Highly-motivated personality with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Tfg Foschini Group (Relay Jeans)
05.2021 - 03.2024
- Assisted the store manager with stock take and store administration.
- Organized and maintained filing systems for physical and electronic documents which includes sensitive transactions such as exchange, refunds, voids, banking, petty cash(cash slip,receipt or invoice), non- sensitive and any other authorized transactions. Ensuring accuracy and confidentiality of records daily.
- Assisted with daily stock count to ensure the are no outstanding DC carton and IBT acknowledgement. Also that the stock correspond with a stock in the system.
- Assisted in weekly full stock adjustment which mitigate stock losses and shrinkage.
- Ensure that monthly stock take of all new account, rewards card, gift card register, laybye's checklist are completed and signed by the store management.
- Ensure all business process checklist ( i.e store and field ), first aid kit for security and safety are completed also signed by the store management.
- Answered phone calls and emails to provide information, resulting in effective business correspondence, customer query and complaints.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines. Log a call for any damages and repairs.
- Maintain housekeeping standard procedures.
Sales Assistant
Pepcell
01.2021 - 04.2021
- Greeted customers and provided assistance with product and service ( e.g electronic and cellphones)
- Explained features of the store product to potential buyers and answered questions.
- Assisted customers in selecting a phone, laptops and any other electronic device plan that best suited their needs.
- Performed knowledge of current promotions, policies regarding payment ,exchanges, refund, repair and security practices.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Managed store displays ensuring that items were properly labeled and attractively presented.
- Maintained housekeeping at all time
Education
High School Diploma -
Ntee High School
Durban, South Africa12-2016
Skills
- Customer Service
- Communication
- Problem-solving
- Time management
- Teamwork
- Adaptability
Languages
IsiZulu
First Language
English
Advanced (C1)
C1
IsiXhosa
Advanced (C1)
C1
Accomplishments
- Promoted in a leadership role as 40 hour.
- Assigned as administrative assistant.
Reference
- Mr MM Ngiba - Manager at Relay Jeans Weststreet
- Contact detail - 084 441 2881
Timeline
Administrative Assistant
Tfg Foschini Group (Relay Jeans)
05.2021 - 03.2024
Sales Assistant
Pepcell
01.2021 - 04.2021
High School Diploma -
Ntee High School
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