Nobuntu Vimba

Administrative Assistant

• Assisted the store manager with stock take & daily store administration ( i.e daily banking store controls processes, daily cash sales dockets, sensitive transactions, reset of password controls policy at the point of sale(POS) , petty cash analysis report, new account register all to be printed, filed and signed by the manager ).
• Monitored and analyses stock movement within the store ( i.e complete full stock adjustments weekly, receive stock to be acknowledge daily, daily check goods sends and receive book )
• Implemented risk management procedures, which mitigate stock losses.
• Extracting store report to analyses store turnover and stock performance.
• Monitored and controller cash or transactional activities to ensure process is followed.
• Upholding in store safety and security procedures ( i.e first aid )
• Ensured compliance of all administration ( i.e all business process checklist to be checked and signed by the manager )

Fashion Consultant

• Provided excellent customer's transactions via retail system (POS) as cashier.
• Identifying customer's needs through professional engagement and communication.
• Establish customer's loyalty by promoting cash voucher and rewards programs.
• Take initiative to improve and built relationship with the customer's.
• Adhere to visual merchandising principles and follow housekeeping procedures.
• Continuously take on opportunities to develop upselling skills and product knowledge.
• Work within a team to meet sales target and implement store objectives.
• Provided excellent customer service in answering telephone calls in a professional manner, providing information about the company.
• Assisted in receiving in payments, processed purchases , process return and issued receipts.
• Assisted in responding effectively to customer's sensitive inquiries or complaints.

Duties

• Assisted in customer's in buying electronic appliance ( i.e cellphones, laptops and ect )
• Upselling to meet the store target.
• Merchandise according to company standards.
• Perform all sales related duties at the cash register as cashier.
• Helped customers find specific products, answered questions, and offered product advice.
• Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
• Maintained general health and housekeeping standards.

Duties

• Developed excellent face to face sales service.
• Assisted in uniform ( school and church ) and sportwear.
• Assisted in provinding ay school uniform around durban for the customer's.
• Developed key customer relationships to increase sales.
• Helped in resolving customer complaints promptly and efficiently.