NOBUHLEEKHABO NKOSI

A motivated and resourceful customer service representative with a proven ability to handle high-pressure situations. Flexible, reliable, and possessing excellent time management and communication skills. Adaptable in delivering a customer-oriented approach to achieve organizational success.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Amber Mpogeng, Supervisor, A3 Commuting

Phyllisbennette@flymango.com Mango Airlines

• Customer Service Excellence Award – 2016-2019
  Recognized for being consistently friendly, on time, punctual, efficient, and professional, contributing to exceptional customer satisfaction.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Conflict Resolution - Responsible for handling customer account inquiries accurately and providing information to ensure the resolution of product/service complaints and customer satisfaction.
• Supervised a team of 35 staff members.