Summary
Overview
Work History
Education
Skills
Timeline
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Nobuhle Zwane

Nobuhle Zwane

Administrator
Johannesburg

Summary

Dynamic Fulfilment Administrator at Makro with a proven track record in enhancing operational efficiency and customer satisfaction. Skilled in office administration and problem-solving, I streamlined inventory management and improved document retrieval systems, contributing to a more productive workplace. Committed to maintaining data confidentiality while fostering team collaboration and effective communication.

Overview

3
3
years of professional experience

Work History

Fulfilment Administrator

Makro
Johannesburg
11.2023 - Current
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Maintained personnel records and updated internal databases to support document management.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Collected, arranged, and input information into database system.
  • Created and managed project plans, timelines and budgets.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Developed effective improvement plans in alignment with goals and specifications.

Stock Handler

Makro
Johannesburg
09.2022 - 2023
  • Enhanced warehouse safety by adhering to company guidelines and ensuring proper storage of materials.
  • Collaborated with team members for efficient order fulfillment, resulting in increased customer satisfaction.
  • Streamlined the returns process, resolving issues quickly and maintaining customer satisfaction.
  • Optimized storage space utilization with strategic organization of inventory items.
  • Improved stock handling efficiency by implementing a streamlined system for organizing and tracking inventory.
  • Reduced stock discrepancies by conducting regular audits and maintaining accurate records of incoming and outgoing shipments.
  • Managed high volume periods effectively, prioritizing tasks appropriately while maintaining a strong focus on accuracy and efficiency.
  • Aided in training new hires by sharing knowledge and expertise, leading to a more productive and cohesive team environment.
  • Facilitated smooth communication between warehousing team members, sales associates, and management to ensure seamless coordination across departments.
  • Ensured timely delivery of products through close monitoring of shipment schedules and proactive problem-solving when delays occurred.
  • Continuously improved operational efficiency by identifying areas needing improvement within existing systems and processes, proposing solutions accordingly.
  • Contributed to positive workplace culture through open communication and collaboration with colleagues.
  • Maintained a clean warehouse environment, ensuring efficient operations and minimizing hazards for staff members.
  • Answered customer questions and provided detailed product information.
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.
  • Picked and packed order items.

Education

Human Resources Management

Flavius Mareka TVET Collage
Free State
04.2001 -

High School Diploma -

Ekangala Comprehensive High School
Bronkhorstspruit, South Africa
04.2001 -

Skills

Office administration

Administrative support

Problem-solving

Time management

Attention to detail

Staff management

Recordkeeping and file management

Data confidentiality

Scheduling

Team building and leadership

Work Planning and Prioritization

Deadline adherence

Strategic planning

Operations management

Customer service

Timeline

Fulfilment Administrator

Makro
11.2023 - Current

Stock Handler

Makro
09.2022 - 2023

Human Resources Management

Flavius Mareka TVET Collage
04.2001 -

High School Diploma -

Ekangala Comprehensive High School
04.2001 -

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Nobuhle ZwaneAdministrator