Nobuhle Kgaphola
Call Center
Summary
Dynamic Retail Sales Associate Cashier at Cashiers, adept in customer relationship management and POS technology. Demonstrated dependability and quick learning ability, enhancing customer satisfaction and operational efficiency. Excelled in maintaining cleanliness, ensuring a welcoming environment for customers. Proven track record in improving transaction processes and customer engagement.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate Cashier
Cashiers
01.2023 - 01.2024
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Certificate - Office Essential
Career Computer College
Germiston, South Africa 05.2001 -
Matric - English
Phumula Gardens Secondary School
South Africa 05.2001 -
Skills
Cleanliness and hygiene
Quick Learner
Stock replenishment
Dependability
Patience and Empathy
Cleanliness and hygiene
Netball
Netball is a fast-placed, team-based sport played bt seven players on each team. It's similar to basketball, but with some key differences. Here's a brief overview:
Objectives:
The objective of netball is to score goals by shooting the ball into opposing team's goal ring.
Timeline
Retail Sales Associate Cashier
Cashiers
01.2023 - 01.2024
Certificate - Office Essential
Career Computer College
05.2001 -
Matric - English
Phumula Gardens Secondary School
05.2001 -