Nobuhle Dube
Administration
Randburg
Summary
Highly skilled Customer Service Administrator with extensive experience in project coordination, customer service, and administrative support. Proven ability to manage travel bookings, office supplies, and promotional campaigns while ensuring operational efficiency. Adept at resolving customer queries, managing databases, and collaborating with finance teams to enhance business processes. Seeking to leverage my expertise in administration and customer service to drive operational excellence.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
Work History
Project & Operations Coordinator
Touchsides SA (Pty) Ltd
01.2019 - Current
- Handled customer rental queries, collaborating with third-party partners and finance teams
- Managed travel and accommodation bookings, ensuring cost efficiency
- Oversaw office stationery inventory, ensuring timely restocking
- Coordinated promotional campaigns, ensuring smooth execution and tracking
- Managed advertising collateral, ensuring accurate distribution and tracking
- Provided hardware stock management, ensuring accurate ordering and invoicing schedules
- Communicated with team members and stakeholders to ensure successful project execution
Receptionist
Touchsides SA (Pty) Ltd
05.2018 - 12.2018
- Welcomed and assisted clients, handled calls, emails, and inquiries efficiently
- Managed appointment scheduling, record-keeping, and customer service queries
- Coordinated office supplies and inventory, ensuring smooth operations
Promoter (Hola Club Programme)
Touchsides SA (Pty) Ltd
06.2017 - 08.2017
- Registered customers for the Hola Club Programme, boosting membership
- Resolved customer queries and ensured outlets had the correct promotional materials
Data Capturer
Media Circulation Services
07.2012 - 10.2016
- Processed subscription orders and managed renewals efficiently
- Handled customer queries via multiple communication channels
Subscription Administrator
AVUSA Media – Circulation & Magazine Division
10.2010 - 06.2012
- Captured subscription orders and managed complaints across multiple platforms
- Handled bulk copies for events and maintained accurate administration records
Subscriptions & Circulation Assistant
AVUSA Media – Circulation & Magazine Division
09.2007 - 09.2010
- Managed online subscription entries and liaised with press support
- Assisted with exhibitions, back-issue sales, and subscription promotions
Office Assistant
06.2005 - 08.2007
- Assisted exhibitions department, managed invoices, and handled office administration tasks
Education
Some College (No Degree) - Business Administration Services FET
Academy of York
South Africa 01.2022 - 01.2024
High School Certificate - Matric Exemption
Inyanda High School
Zimbabwe 01.1992 - 01.1995
Skills
- Microsoft Office Suite
- CRM Systems
Administrative management
Customer relations
Customer relationship management
Timeline
Some College (No Degree) - Business Administration Services FET
Academy of York
01.2022 - 01.2024
Project & Operations Coordinator
Touchsides SA (Pty) Ltd
01.2019 - Current
Receptionist
Touchsides SA (Pty) Ltd
05.2018 - 12.2018
Promoter (Hola Club Programme)
Touchsides SA (Pty) Ltd
06.2017 - 08.2017
Data Capturer
Media Circulation Services
07.2012 - 10.2016
Subscription Administrator
AVUSA Media – Circulation & Magazine Division
10.2010 - 06.2012
Subscriptions & Circulation Assistant
AVUSA Media – Circulation & Magazine Division
09.2007 - 09.2010
Office Assistant
06.2005 - 08.2007
High School Certificate - Matric Exemption
Inyanda High School
01.1992 - 01.1995
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