Nobubele Golozeleni-Makaluza akaluza
Port Elizabeth,South Africa
Summary
Offering strong analytical and observational skills, combined with keen eye for detail and methodical approach to data collection. Ready to use and develop problem-solving, critical thinking, and communication skills in any role. Human Resources generalist in general and middle Management.
Overview
22
22
years of professional experience
1
1
Certification
Work history
Field Researcher and driver
Sigma Market Research Company
Cape Town , South Africa
2023.08 - 2026.08
- Collected samples meticulously, maintaining integrity of research findings.
- Utilised GPS technology for precise location tracking during fieldwork.
- Monitored and recorded data for accurate results in wildlife population studies.
- Compiled comprehensive reports from gathered data, aiding in development of strategies.
- Conducted interviews with locals, gaining insight into community environmental concerns.
- Conducted basic vehicle maintenance for optimal performance.
- Navigated through heavy traffic whilst maintaining composure.
- Maintained vehicle cleanliness for professional appearance.
- Completed logs and reports for every trip, detailing fuel delivery times, mileage covered and amount of fuel consumed.
Temp Human Capital Development Officer
ECSECC
East London
2021.07 - 2022.07
- Detail new developments to enhance HR unit's awareness and responsiveness.
- Conduct thorough market analysis and engage with targeted candidate pools to enhance recruitment outcomes.
- Conduct assessments to identify specific training requirements across departments, utilising feedback and performance metrics.
- Delivered targeted training sessions focusing on identified gaps to enhance overall team capabilities.
- Implement targeted training programmes to enhance staff skills in line with evolving company goals.
- Managed sensitive HR-related matters while adhering to strict confidentiality protocols and professional standards.
- Compiled detailed reports on HR issues each month and quarter, highlighting trends and areas for improvement within the organisation.
- Provide comprehensive HR analysis for inclusion in annual performance report, utilising advanced evaluation techniques.
- Administer leave schedules using digital tools to optimise resource allocation.
- Ensured accuracy of leave management by reconciling system balances with physical leave forms. Achieved timely resolution of discrepancies by effectively following up on missing leave forms.
- Coordinated comprehensive audits to identify and resolve findings, utilising established auditing protocols and methodologies.
- Implement comprehensive training sessions and mentorship programmes to develop skills and capabilities of personnel.
- Analysed training requirements for all ecsecc employees in collaboration with immediate supervisors to confirm relevant training courses.
- Conduct assessments of training needs to inform performance agreements under capacity building initiatives.
- Secured approval for training needs through effective committee presentations. Enhanced committee engagement by delivering well-prepared proposals for training initiatives. Achieved consensus among committee members on training requirements, driving organisational development.
- Design tailored training plans for employees, focusing on specific skill development across identified training areas.
- Achieved compliance with HR legislation through targeted training programmes. Enhanced employee performance by implementing health and safety training initiatives. Increased leadership capabilities through successful mentorship and coaching programmes.
- Achieved significant increases in team performance through effective management strategies. Enhanced feedback processes that improved employee satisfaction and retention rates. Delivered tailored development plans that resulted in measurable skill advancements for team members.
- Administer performance management system by implementing regular feedback cycles and ensuring alignment with company objectives.
- Coordinate performance agreement signing process, guiding employees through requirements prior to start of new financial year.
- Coordinated performance reviews by establishing timelines, preparing feedback forms, and guiding managers through evaluation discussions.
- Implement structured performance review processes using standard evaluation criteria and feedback tools.
- Coordinate discussions to ensure alignment on scoring criteria between employees and employer representatives.
- Compiled all employee performance scores using spreadsheet software and submitted results to HR manager and general manager for processing.
- Designed and implemented training programmes focused on skill enhancement and team collaboration.
- Achieved improved hiring outcomes through streamlined recruitment processes. Delivered high-quality candidate selections that met departmental requirements. Enhanced employee retention rates by developing comprehensive onboarding experiences.
- Assess company structure to identify and incorporate necessary recruitment positions, ensuring alignment with organisational goals.
- Collaborate with finance teams to confirm budget availability before advertising positions, ensuring alignment with recruitment goals.
- Implement structured guidelines to ensure transparent and fair shortlisting and interview processes, utilising standardised evaluation criteria.
- Conduct thorough assessments of candidates' qualifications and experience to ensure suitability for roles within the organisation.
- Leads structured orientation sessions for new employees, utilising training materials and interactive activities to foster engagement and facilitate knowledge retention.
- Develop and maintain structured reporting frameworks and communication protocols for various internal programmes.
- Coordinate the signing of performance agreements among staff to establish clear expectations and responsibilities.
- Increased organisational efficiency by thoroughly assessing employee contributions. Improved team outputs through detailed performance evaluations. Optimised organisational strategies by leveraging employee performance insights.
- Coordinated progress reviews on recruitment plan while utilising industry-standard tools and methodologies.
- Facilitate communication of set deadlines with various programmes/units and monitor adherence to schedules.
- Employed project management tools to monitor milestones and report outcomes to stakeholders.
- Analysed data trends and operational metrics to compile comprehensive quarterly reports for stakeholders.
- Established strong relationships with stakeholders through regular meetings and updates on project progress.
- Evaluated impact of developmental programmes using key performance indicators.
- Established and nurtured positive relationships with supporters to build strong collaborations and maintain rapport.
Branch Manager
Kuyasa Housing Finances
Port Elizabeth, South Africa
2012.02 - 2019.03
- Ensuring that HR unit is informed of new developments
- Lead continuity plan processes
- Lead and Manage employment equity processes and provide reports as required
- Leading Coaching & Mentorship training for staff
- Lead and develop recruitment plan
- Identify areas of training required within the company
- Facilitate trainings so as to close all gaps identified
- Provide leading role in Human Capital Development
- Ensure that staff’s development is aligned to current and future goals of the company
- Develop organisational structure which is aligned to objectives of the company
- Ensure that Employee Wellness is prioritised
- Provide Employee Wellness activities for the company’s staff
- Provide generalist HR support in ER matters and Employee Wellness.
- Ensure that all HR related issues are handled professionally and confidentially
- Provide reports on HR issues on a monthly and quarterly basis
- Provide input on HR matters on the Annual Performance Report
- Manage employee leave
- Ensure that reconciliations are performed between balance of leave days reflected on the system to the leave forms at hand. Follow up on missing forms
- Lead the process of providing necessary information required for audit purposes and attend to all findings
- Planning , reporting and Communication with internal programmes
- Assist the programmes in identifying the posts required and develop work study
- Development of recruitment plan and the organisational structure which is in line with the current and future operations
- Ensure that Performance agreements are signed by all staff
- Analyse the employees performance and organisational performance
- Provide mechanism on how to improve employee and organisational performance
- Update programmes on the progress made on the recruitment plan
- Ensure that set deadlines are communicated with the programmes/units and adhered to
- Present all changes in the HR related policies and legislation relevant
- HUMAN CAPITAL DEVELOPMENT
- Identify training needs analysis for all Kuyasa employees and confirm with the immediate supervisors of the relevant training courses needed
- Ensure that performance agreements, under capacity building reflects such training
- Identify areas whereas the champion of training in HR, must be trained on (such as changes in the legislations and policies relating to HR, wellness, health and safety, Coaching & Mentorship, Leadership etc.)
- Ensure that positions due for recruitment are included in the company structure
- Ensure that there is budget prior
- Ensure that shortlisting and interview processes are transparent, fair
- Ensure that Candidates appointed is qualified and have necessary experience
- Lead the process of inducting all new employees.
- Facilitate the development of strategic, operational plan for the company
- Facilitate the review of the strategic and operational plan
- Ensure the alignment of the budget to the priorities to plans
- Ensure that all staff are aware of the plans to be executed
- Ensure alignment of the performance agreements of staff to the plans
- REPORTING AND MONITORING
- Compile quarterly operational and performance reports for the relevant stakeholders
- Prepare and present quarterly reports to the Directors of the company
- Develop Annual Performance Report for further engagement with the Directors of the company
- Assist in the development of the organization’s Annual Report
- Implement systems to strengthen monitoring, reporting and evaluation
Marketing representative
Kuyasa Housing Finances
Port Elizabeth, South Africa
2008.02 - 2012.03
- Lead generation and turning into new business
- Planned and executed events and marketing programs, producing number and time goals of qualified leads
- Meeting with Suppliers and or Clients to negotiate prices
- Contact potential customers face to face and telephonically
- Client financial education
- Inform Supervisors and company leaders on markets including regional sales needs to best meet customer needs and maximize revenues
- Entering all required data for sales into system
- Arranging meeting with prospects in order to demonstrate products
- Achievement of operational target set by Management and also daily reporting to Operations Manager on actual performance versus target.
- Ability to work under enormous pressure to achieve set targets and under own intuition (think of new ways of working in order to drive effectiveness
- Exceeded Sales goals by effectively applying analyzed data to marketing campaigns and sharing data interdepartmentally
- Oversaw production of marketing materials ensuring consistent branding across all platforms.
- Conducted market research for informed strategic planning.
- Delivered persuasive sales presentations to potential clients.
- Drafted insightful reports to influence key business decisions.
- Achieved customer loyalty with targeted email marketing strategies.
- Liaised with external agencies, optimised advertising efforts.
- Identified new customer segments and target audiences to expand reach.
- Conducted market research and analysis to identify emerging opportunities and maintain competitive market edge.
- Executed marketing campaigns to promote brand visibility and drive engagement.
- Developed and executed sales promotions, increasing revenue through targeted campaigns.
Field Researcher
Development Research Africa
Port Elizabeth, South Africa
2004.03 - 2007.01
- Facilitate comprehensive quantity surveys to support effective decision-making and project management.
- Led strategic planning and execution of data collection activities. Oversaw scheduling and facilitation of fieldwork interviews. Directed printing and distribution of research instruments. Supervised fieldwork operations, ensuring accurate data recording and observation.
- Led focus groups to extract valuable insights for strategic decision-making. Synthesised findings into comprehensive reports to inform stakeholders. Managed participant engagement to foster collaborative discussions and enhance data quality.
- Oversaw development and mentoring of team members to foster culture of continuous improvement. Implemented training initiatives that empowered team members to achieve their professional goals. Cultivated supportive environment that encouraged skill enhancement and knowledge sharing.
- Delivered exceptional service to customers, fostering positive experiences and long-term relationships.
- Conducted focus group sessions to gather insights and feedback that inform product development and marketing strategies.
- Ensure proper allocation of work to team of researchers to optimise research outcomes.
- Ensure researchers comprehend selection of research instruments to enhance study effectiveness.
- Performed quality control activities to uphold project integrity and deliver high-quality outcomes.
- Facilitate project execution within reasonable timeframes to enhance overall operational efficiency.
- Managed data collection tools to ensure valid research findings.
- Supported scientific discoveries through careful handling of specimens collected in field.
- Promoted ethical conduct within team by adhering strictly to research protocols.
- Compiled comprehensive reports from gathered data, aiding in development of strategies.
- Conducted interviews with locals, gaining insight into community environmental concerns.
- Collected samples meticulously, maintaining integrity of research findings.
- Utilised GPS technology for precise location tracking during fieldwork.
Education
Matric - Matric Certificate
Shawbury S.S.S
Mthatha 1994-01
Certificate - Bookkeeping
Varsity College
Port Elizabeth 2007-05
BA Degree - Human Resources/ Industrial Psychology, Psychology, Sociology, Public Administration, English, End-user computing
NMU (Former Vista)
Port Elizabeth 2001-04
Dip. - Sales & Marketing
Varsity College
Port Elizabeth 2011-09
Skills
- Geographical information systems knowledge
- Fieldwork endurance
- Geographical mapping
- Remote data gathering
- Fieldwork coordination
Certification
MANAGERIAL SKILLS PROGRAMME IN INCLUSIVE FINANCE - BANK SETA
PERSONAL DATA
Xhosa
English [SPEAK, READ & WRITE]
Zulu [SPEAK & READ FAIRLY]
References
- Khayakazi, Gwazela, Chief Financial Officer, 043 701 3400, 083 76 930 76, ECSECC
- Elizabeth, Alves, Senior Manager Operations, 021 448 3144, 083 381 4488, Kuyasa Housing Finance
- Zoleka, Dyani, Marketing Manager, 082 879 8086, Kuyasa Housing Finance
- Lezanne, Leshout, Senior Researcher, 082 309 6062, Centre for Justice and Crime Prevention
Work History
2005-01
PERSONAL DATA
Gym, Reading
Timeline
Field Researcher and driver
Sigma Market Research Company
2023.08 - 2026.08
Temp Human Capital Development Officer
ECSECC
2021.07 - 2022.07
Branch Manager
Kuyasa Housing Finances
2012.02 - 2019.03
Marketing representative
Kuyasa Housing Finances
2008.02 - 2012.03
Field Researcher
Development Research Africa
2004.03 - 2007.01
Matric - Matric Certificate
Shawbury S.S.S
Certificate - Bookkeeping
Varsity College
BA Degree - Human Resources/ Industrial Psychology, Psychology, Sociology, Public Administration, English, End-user computing
NMU (Former Vista)
Dip. - Sales & Marketing
Varsity College