NOBESUTHU SITOTO
Cape Town
Summary
Detail-oriented Retail Administrator with 5 years of experience in stock control, cash management, data capture, and customer service. Demonstrates effective project management and leadership skills, delivering quality outcomes through team collaboration. Utilises MS Word and Excel to enhance operational efficiency and meet client needs.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Exact, Foschini Group
12.2020 - Current
- Handled customer queries via phone, email, and in person, providing timely resolutions to enhance customer satisfaction
- Assisted customers on sales floor and kept records updated
- Managed daily stock control, banking, and cash-up reconciliation to ensure accurate financial reporting
- Printed and organised administrative reports for quick access, streamlining information retrieval for team members
Education
National N Diploma - Business Management
College Of Cape Town
Cape Town, WC01-2022
Matric -
Aloe High School
Cape Town, WC01-2012
Skills
- Cash reconciliation
- Financial transactions
- Data entry
- Report printing
- MS Excel
- MS Word
- Phone systems
- Customer service
- Attention to detail
- Teamwork
- Filing
Custom
Available upon request
Timeline
Retail Sales Associate
Exact, Foschini Group
12.2020 - Current
National N Diploma - Business Management
College Of Cape Town
Matric -
Aloe High School