Nobantu Gidagida
Banker
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Reliable employee seeking Job Title position. Offering excellent communication and good judgment.
Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work History
Platform Enabler
First National Bank
Benoni
09.2019 - 11.2022
- Used coordination and planning skills to achieve results according to schedule.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used Microsoft Word and other software tools to create documents and other communications.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Carried out day-to-day duties accurately and efficiently.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Increased customer satisfaction by resolving issues.
Multiskilled Consu
First National Bank
Benoni
04.2016 - 09.2019
- Received and processed stock into inventory management system.
- Worked with customers to understand needs and provide excellent service.
- Improved operations through consistent hard work and dedication.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Prepared variety of different written communications, reports and documents.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled Number calls per day to address customer inquiries and concerns.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Teller
First National Banker
Benoni, South Africa
02.2010 - 04.2016
- Counted, verified and handled bank deposits and armored car transactions.
- Calculated fees due, interest and change for customer transactions.
- Participated in team-building activities to enhance working relationships.
- Maintained friendly and professional customer interactions.
- Handled various accounting transactions.
Education
NQF Level 5 - Banking And Financial Support Services
Milpark
Johannesburg 02.2010 - 01.2011
Skills
Online platforms
Marketing automation platforms
Cross-platform reporting
Timeline
Platform Enabler
First National Bank
09.2019 - 11.2022
Multiskilled Consu
First National Bank
04.2016 - 09.2019
Teller
First National Banker
02.2010 - 04.2016
NQF Level 5 - Banking And Financial Support Services
Milpark
02.2010 - 01.2011