Nkwago Alphius Molema
IT Systems Engineer
Motherwell,MP
Summary
Dedicated System Engineer adept at cultivating long-term partnerships with vendors and clients. Expertise includes installing, configuring, and monitoring complex systems and infrastructures. Offering successful career history comprising more than ten years.
Overview
10
10
years of professional experience
Work History
TSM system engineer
Nedbank
02.2018 - 04.2025
- Support backup strategies with Project Managers
- Action restores requested by business
- Monitoring Tivoli Storage Manager Servers
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
- Created comprehensive documentation for system configurations, procedures, and best practices to facilitate knowledge sharing among team members.
- Collaborated with other departments to facilitate successful project completion.
- Managed multiple projects simultaneously, meeting tight deadlines while maintaining high-quality deliverables.
- Verified compliance with applicable performance metrics and compatibility expectations.
Disaster recovery operator
Nedbank
01.2015 - 01.2018
- Creating annual schedule for DR tests
- Implementing Disaster Recovery Testing
- Documenting failed & successfully evaluated systems
- Capturing start and end timestamps during DR for Management Summary
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
Education
B.Sc. - Information systems
University of South Africa
Grade 12 - Sepedi, English, Life orientation, Pure Mathematics, Life sciences, Agricultural Science, Physical sciences
Magaedishasecondary school
01.2013
Skills
Project management
Application support
Disaster recovery
Data storage solutions
System monitoring
Troubleshooting
IT infrastructure
Hardware and software installation
Technical support
Linux server management
Office 365 administration
Windows server administration
References
- Matsobane, Masesane, Service delivery Manager, 0787776766, Hemmers Bach
- Petunia, Rakhudu, IT Manager, 0836331036, Nedbank
- Ntokozo, Mahlanze, IT Product Manager, 0836803550, Nedbank
Interests
Music and Reading
PERSONAL ATTRIBUTES
- Ability to work independently and under pressure
- Good Interpersonal
- Dedicated, respectful, and reliable
- Team Player
- Time Management
Timeline
TSM system engineer
Nedbank
02.2018 - 04.2025
Disaster recovery operator
Nedbank
01.2015 - 01.2018
Grade 12 - Sepedi, English, Life orientation, Pure Mathematics, Life sciences, Agricultural Science, Physical sciences
Magaedishasecondary school
B.Sc. - Information systems
University of South Africa