NKUTU MORAPELA
Cape Town,WC
Summary
A dedicated and results-driven Operations Manager with extensive experience in security, cleaning, and facilities management. Proven ability to oversee cleaning operations, manage teams, ensure compliance with health and safety regulations, and maintain high standards of hygiene. Strong client-facing skills, budget management expertise, and a proactive approach to operational efficiency. Passionate about optimizing cleaning processes and ensuring client satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bid Coordinator
AFMS Group
07.2024 - Current
- Coordinates bid proposals and contract documentation for cleaning and facilities management
- Engages with clients to ensure clear communication of service expectations
- Manages supplier relationships for cleaning equipment procurement
- Conducts post-bid evaluations and performance assessments
Tender and Procurement Administrator
Dlonra Bookshop & Stationers
11.2016 - 06.2024
- Managed tendering and procurement processes for books, stationery, and office supplies
- Ensured professional presentation and submission of bid documentation for educational and corporate contracts
- Monitored inventory levels and managed procurement for stock replenishment
- Established and maintained strong relationships with book suppliers, publishers, and corporate clients
- Coordinated with suppliers to negotiate pricing and delivery schedules
- Conducted risk assessments and implemented compliance measures related to supply chain management
- Processed quotations, invoices, and sales orders using Sage Pastel and JIRA project management tools
Operations and Tenders Manager
Alegro Security Services
06.2015 - 08.2016
- Led cleaning and security teams to maximize efficiency and productivity
- Developed cleaning protocols and ensured adherence to industry standards
- Managed budgets, optimized costs, and supported invoicing
- Acted as the main point of contact for key clients, ensuring service excellence
- Conducted site audits to evaluate and improve cleaning operations
- Coordinated with security teams to ensure seamless service delivery
Security Manager & Tender Administrator
Metsu Security and Cleaning Services
02.2011 - 04.2014
- Supervised cleaning and security staff across multiple locations
- Trained employees on hygiene standards and operational procedures
- Established work schedules, managed payroll, and controlled budgets
- Ensured compliance with health, safety, and environmental regulations
- Managed cleaning and security contracts, ensuring high client satisfaction
- Maintained and procured cleaning equipment and supplies
- Conducted site inspections to uphold hygiene and safety standards
Education
Matric -
Seotlong Agriculture & Hotel School
Free State01.1999
Bachelor of Agricultural Science -
University of Limpopo
SAMTRAC
NOSA
Cape Town, South Africa01-2023
International Diploma in Environmental Health and Safety - undefined
World Academy
Skills
- Cleaning Operations & Facilities Management
- Team Leadership & Staff Training
- Health, Safety & Environmental Compliance
- Budget & Cost Optimization
- Client Relations & Account Management
- Procurement & Inventory Control
- Process Improvement & Efficiency Strategies
- Microsoft Office & Reporting Tools
Certification
- Security Grade B, PSIRA Registered
- Tendering Processes Workshop, 2012
- Advanced Excel
- Project Management Certificate, Google, Completed
- Basics of Bid Management, Allison
- Principles of Occupational Health and Safety Management Systems, Allison
- Facilities Management, Allison
- Corporate Governance Certificate, Allison
- Certified Facility Manager, Udemy
Timeline
Bid Coordinator
AFMS Group
07.2024 - Current
Tender and Procurement Administrator
Dlonra Bookshop & Stationers
11.2016 - 06.2024
Operations and Tenders Manager
Alegro Security Services
06.2015 - 08.2016
Security Manager & Tender Administrator
Metsu Security and Cleaning Services
02.2011 - 04.2014
International Diploma in Environmental Health and Safety - undefined
World Academy
Matric -
Seotlong Agriculture & Hotel School
Bachelor of Agricultural Science -
University of Limpopo
SAMTRAC
NOSA
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