Proven achiever with over eight years at Openserve, specializing in network maintenance and skilled in copper and fiber optic cable repair. Transitioning to Data Analytics with a focus on Cyber Security, bring strong problem-solving abilities and a track record of enhancing customer satisfaction and team productivity. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 8 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
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