Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nkululeko Zothani Malinga

Nkululeko Zothani Malinga

Technician (Cable Jointer) At Openserve A Division Of Telkom,
Durban

Summary

Proven achiever with over eight years at Openserve, specializing in network maintenance and skilled in copper and fiber optic cable repair. Transitioning to Data Analytics with a focus on Cyber Security, bring strong problem-solving abilities and a track record of enhancing customer satisfaction and team productivity. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 8 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.

Overview

11
11
years of professional experience

Work History

Technician

Openserve
01.2016 - Current
  • Dedicated and reliable Electrical Engineering Technician specializing in network maintenance, with strong focus on underground cables, copper, and fiber optics. Over eight years of hands-on experience in transmission department, including work with towers and wireless technologies.
  • Currently pursuing career shift into Data Analytics with focus on Cyber Security. Known for being hardworking, detail-oriented, and able to manage concurrent responsibilities effectively, including directing property and construction business. Ready to bring my technical expertise and leadership skills to new challenging role.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Fostered culture of continuous improvement, encouraging innovation and efficiency in technical processes.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Enhanced team productivity with thorough training on new technologies and procedures.
  • Performed troubleshooting and diagnosis on malfunctioning equipment

Driver With a Code 10 License

MBV Telecomms,
01.2014 - 12.2015
  • Driver's license : Code 10
  • Gender: Male
  • Nationality: African
  • DOB : 1991 January 07
  • Marital Status : Single
  • Willing to Relocate: Yes
  • References
  • Available upon request
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift
  • Followed all relevant traffic laws and safety regulations

Education

National Diploma in Data Analytics - Data Analytics (cyber Security)

I Fundi
Pretoria, South Africa
04.2001 -

Telecommunication Short Courses ( FTTX, ADSL) - Telecommunications

Telkom Centre For Learning
Durban, South Africa
04.2001 -

National Diploma - Electrical Engineering

Mnambithi Tvet College
Ladysmith, South Africa
04.2001 -

High School Diploma -

S'gweje High School
Ladysmith, South Africa
04.2001 -

Skills

- Technical Skills:

Timeline

Technician

Openserve
01.2016 - Current

Driver With a Code 10 License

MBV Telecomms,
01.2014 - 12.2015

National Diploma in Data Analytics - Data Analytics (cyber Security)

I Fundi
04.2001 -

Telecommunication Short Courses ( FTTX, ADSL) - Telecommunications

Telkom Centre For Learning
04.2001 -

National Diploma - Electrical Engineering

Mnambithi Tvet College
04.2001 -

High School Diploma -

S'gweje High School
04.2001 -
Nkululeko Zothani MalingaTechnician (Cable Jointer) At Openserve A Division Of Telkom,