Nkululeko Nethavhani
Junior Finance Administrator
Johannesburg
Summary
Dedicated individual with experience of over 7 years in customer care along with extensive knowledge of customer services. Excel in strong communication skills, people skill and other customer support skills.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
6
6
Languages
Work History
JUNIOR FINANCE ADMINISTRATOR
4-Sure Technologies
06.2023 - Current
- Assist in the preparation of financial reports and statements.
- Manage day-to-day transactions, including income and expenses.
- Conduct regular audits to ensure compliance with financial regulations.
- Support the Finance Manager with budgeting and forecasting.
- Help maintain financial records and databases.
CLAIMS CONSULTANT
4-Sure Technologies
07.2020 - 05.2023
- Evaluate current insurance policies and recommend additional coverage when needed.
- Resolving customer complaints efficiently.
- Advising on product offerings.
- Providing detailed information on policies and products to customers.
- Cultivating and preserving client relationships for enhanced customer satisfaction.
- Educating clients on insurance policies and coverage.
CUSTOMER CARE CONSULTANT
Merchants Dimensions Data Company
04.2015 - 06.2020
- Company Overview: Vodacom
- Interact with customers to identify their business requirements.
- Develop business strategies to meet client needs and close sales.
- Provide client support services in timely, accurately and professional manner.
- Build positive and productive relationships with clients.
- Maintain existing client base and generate potential leads.
- Act as primary contact for any client inquiries and concerns.
- Analyse client issues and provide corrective actions.
- Vodacom
Education
National Senior Certificate -
Sebetsa O Thole Moputso School
01.2009 - 12.2014
Skills
- Leadership
- Customer Services
- Digital skills
- Problem Solving
- Interpersonal Communication
- Communication Skill
- Teamwork skills
- Self-management skills
- Technical
- Insurance
- Book Keeping
Certification
National Senior Certificate, Sebetsa O Thole Moputso School, 01/2009, 12/2014
Timeline
JUNIOR FINANCE ADMINISTRATOR
4-Sure Technologies
06.2023 - Current
CLAIMS CONSULTANT
4-Sure Technologies
07.2020 - 05.2023
CUSTOMER CARE CONSULTANT
Merchants Dimensions Data Company
04.2015 - 06.2020
National Senior Certificate -
Sebetsa O Thole Moputso School
01.2009 - 12.2014
Similar Profiles
Mathari Sandy MokoenaMathari Sandy Mokoena
Project Implementation Manager (Client Engagement Focus) at 4-Sure TechnologiesProject Implementation Manager (Client Engagement Focus) at 4-Sure Technologies
LEBOGANG SIPHESIHLE SELOBANELEBOGANG SIPHESIHLE SELOBANE
Insurance Claims Consultant at 4-Sure Technologies SolutionsInsurance Claims Consultant at 4-Sure Technologies Solutions
Raghavendra GRaghavendra G
System Administrator at 4. Edutel Technologies Pvt. Ltd /Gumbi Software private LimitedSystem Administrator at 4. Edutel Technologies Pvt. Ltd /Gumbi Software private Limited
Thanduxolo MhlangaThanduxolo Mhlanga
Packer at &BAMPacker at &BAM
Primrose RadebePrimrose Radebe
Commercial Excellence Specialist at Roche DiagnosticsCommercial Excellence Specialist at Roche Diagnostics