NKULULEKO FREEDOM ZINDELA
Programme Coordinator
Durban
Summary
Accomplished Programme coordinator well-versed in running station programming in high-stress environments. Expert in personnel leadership, resource management and key decision-making. Articulate, motivational and analytical in approaching problems impacting team performance or station results.
Overview
10
10
years of professional experience
31
31
years of post-secondary education
3
3
Languages
Work History
Programme Coordinator
Right To Care
01.2024 - Current
- Implement Voluntary Male Circumcision Programme (VMMC) at facility level in accordance with provincial and SA national guidelines
- Maintain and respond to QA assessments.
- Chair/attend staff district and facility meetings · Management of VMMC related adverse events effectively ·
- Compile and submit standardized progress report to line Manager as per a need.
- Conduct In-service training and mentorship of the MOVE team at the sites.
- Clinical guidance to management.
- Manage and coordinate general practitioners in the districts to ensure provision of quality service.
- Participate in internal and external quality assurance assessments and assist the site with quality improvement activities in response to QA results.
- Hold regular meetings for VMMC MOVE team to monitor progress and provide mentorship.
- Management and coordination of the MMC Clinical, demand creation and social mobilisation team.
- Conduct meetings as needed with MMC Clinical and demand creation teams to determine progress, any issues and any suggested improvements.
- Conduct continuous staff appraisal and development to increase capacity and project outcomes.
- Identify training needs of staff and create training plan to address these needs.
- Provide coaching and mentorship to Demand Creation Officers and Social Mobilizers regarding demand creation programme performance.
- Create and manage locum data base, and staff as per the needs of the program.
- Ensure management of staff Time and Attendance policy.
- Supervise all clinical staff and ensure adherence to VMMC SAG/WHO standards.
- Mentor and supervise project staff and ensure correct induction and knowledge of RTC policies.
- Create and manage locum data base, and staff as per the needs of the program
- Ensure all Circumcised Clients are followed up as per SA/WHO guidelines ·
- Ensure operations are smooth, identify and address any challenges faced by the facility ·
- Ensure quality data · Ensure Linkage of clients as per the SOP.
- Ensure AE Management of all clients · Ensure comprehensive package of VMMC services available.
- Keep abreast with present developments in the field.
- To participate in research projects relevant to the specific field.
- Familiarize self with rules and regulations of the Health Act and other relevant legislation.
- Familiarize self with Right to Care standards, policies and procedures.
- Ensure MMC targets for all facilities supported are met.
- Liaise with the Demand Creation officer and field recruiters to ensure effective recruitment of clients.
- Support establishment of new sites.
- Support and participate in demand creation activities
- Ensure collaboration with all stakeholders in the district.
- Key stakeholder engagement including participation at District Hast Activities.
- Ensure Training and mentorship of all DOH district staff on MMC program.
- Ensure Organizational representation in all Districts activities.
- Align demand creation and clinical efforts to ensure collaboration in working towards targets.
- Ensure reporting all districts activities to your line manager.
- · Ensure reporting of quality data generated by the district.
- · Report all challenges encountered in the districts.
- · Ensure reporting tools are in place and are used.
- Ensure capturing of data generated on an electronic system.
- Ensure use of all reporting and management tools.
- Compile and submit standardised progress report of the Roving team weekly to line Manager.
- Review all follow-up source documents for completeness and outcome management.
- Ensure that all the outcomes of referred clients are correctly documented.
- Ensure that all Registers are reviewed and prepared for Department of Health quarterly submissions.
- Provide reports to Sub-District and all facilities supported.
- Report any challenges and developments to your immediate Line Manager, all site decisions to be communicate and approved by your Line Manager.
- Report all vehicle incidents/accidents and ensure documentation of reports to your line manager.
- Submit standardized progress report of the Roving team weekly to line Manager.
- Report any policy violation
Team Leader
Jhpiego
03.2022 - 12.2023
- Led daily team meetings to review objectives, assign tasks, and address any operational challenges, ensuring seamless workflow among team members.
- Monitored team performance and provided ongoing feedback to optimize efficiency and productivity in project execution.
- Trained new staff members on company policies, safety procedures, and operational best practices to maintain high standards of service delivery.
- Developed and implemented process improvements that streamlined operations, reducing time spent on routine tasks and enhancing overall team performance.
- Managed inventory levels by tracking supplies and equipment usage, ensuring readiness for project demands while minimizing waste through efficient resource management.
- Coordinated cross-departmental meetings to streamline project execution, fostering collaborative work environment.
External Quality Assessor
Nkenke Healthcare (NDOH/WHO)
08.2021 - 10.2021
- Conducted comprehensive quality assessments within the Medical male circumcision program to ensure compliance with National department of health standards and patients specifications.
- Collaborated with cross-functional teams to identify process improvements that enhanced quality service delivery and reduced defects.
- Developed and implemented inspection protocols that streamlined quality control processes, leading to more efficient workflows.
- Trained staff on quality assurance procedures and best practices, fostering a culture of safety and excellence within the program.
- Analyzed data from quality assessments to identify trends, enabling proactive adjustments in service delivery methods to mitigate issues.
- Improved quality service delivery by implementing rigorous testing procedures and protocols.
- Conducted thorough assessments for identifying areas of improvement in service delivery processes.
- Generated detailed reports on assessment findings, communicating results effectively to stakeholders at various levels within the program.
Vmmc nurse
John Snow Inc
02.2020 - 09.2020
- Provide client education in VMMC and HIV
- Obtain the client's medical history and conduct a physical examination
- Secure informed consent from clients or parent or guardian prior to voluntary medical male circumcision
- Prepare the client and surgical theatre for vmmc
- Restock supplies, decontaminate instruments and equipment and autoclave
- Administer local anesthesia
- Prepare and dresses wounds
- Provide and reinforce postoperative message.
Vmmc nurse
Jhpiego
06.2018 - 09.2019
- Provide medical male circumcision service,HIV testing,quality assurance.
- Patient follow up and counseling at voluntary medical male circumcision (VMMC) clinics and outreach sites.
- Working with a team of providers to ensure the highest quality of service.
- Provision of VMMC services in line with national best practice.
- Record keeping, management of stock and equipment.
- Advance knowledge of primary health care services, clinical requirements and the implementation.
- To provide initiated HIV counseling and testing (HCT) including TB suspects and STI screen as required.
- To refer patients to relevant PHC if tested positive,TB suspects and STI suspects.
- To assist medical officer during the procedure.
- To educate and instruct patients on post operative wound care , risk behavior and routine condom use.
Professional nurse
Sactwu
01.2016 - 06.2018
Education
Diploma - General nursing
Michaelmas college
Certificate - Enrollment as a nurse
Michaelmas college
Matric - Grade 12
KwaMgaga high school
Certificate - Nimart
Enhancing Care
Durban, South Africa08-2019
Health Care Management
JPS
Ethekwini District 04.2001 -
Health Care Management
JPS
Zululand District 04.2001 -
Health Information Management
JPS
Zululand District11-2022
Marketing
FPD
Richards Bay, South Africa06-2025
Health And Wellness
FPD
Richards Bay, South Africa05-2025
Skills
Report preparation
Program management
Training coordination
Project coordination
Team oversight
Staff development expertise
Interpersonal communication
Interpersonal skills
Effective communication
Task delegation
Personal Information
- Date of Birth: 04/29/87
- Nationality: South African
- Marital Status: Single
Achievements Awards
Certificate of service (John Snow Inc)
Additional Information
NAME Sbongiseni Nzuza
COMPANY Right to care
POSITION Operations Manager
CONTACT DETAILS 083 981 8644
sbongiseni.zuza@righttocare.org
NAME Rabelani Daswa
COMPANY Right to care
POSITION Monitor and Evaluation Manager
CONTACT DETAILS 082 814 4814
rabelani.daswa@righttocare.org
Timeline
Programme Coordinator
Right To Care
01.2024 - Current
Team Leader
Jhpiego
03.2022 - 12.2023
External Quality Assessor
Nkenke Healthcare (NDOH/WHO)
08.2021 - 10.2021
Vmmc nurse
John Snow Inc
02.2020 - 09.2020
Vmmc nurse
Jhpiego
06.2018 - 09.2019
Professional nurse
Sactwu
01.2016 - 06.2018
Health Care Management
JPS
04.2001 -
Health Care Management
JPS
04.2001 -
Certificate - Enrollment as a nurse
Michaelmas college
Matric - Grade 12
KwaMgaga high school
Diploma - General nursing
Michaelmas college
Certificate - Nimart
Enhancing Care
Health Information Management
JPS
Marketing
FPD
Health And Wellness
FPD