Nkosiphendule Mtsha
Security Officer
Strand
Summary
Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Security Control Room Operator
BCS SECURITY
Somerset West
11.2022 - 04.2023
- Secured personal and company goods against robbery, vandalism, and illegal entry.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Identified violators and escorted departing personnel to guard against theft of property.
- Checked and verified photo identification prior to granting facility access.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Examined doors, windows and gates to verify security.
- Wrote detailed reports of all security breaches and investigations.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Responded quickly to emergency situations to assess and deflect issues.
Main Storekeeper
King Sandile Development Foundation
East London
03.2019 - 09.2021
- Worked well in a team setting, providing support and guidance.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Provided professional services and support in a dynamic work environment.
- Gained extensive knowledge in data entry, analysis and reporting.
- Developed strong communication and organizational skills through working on group projects.
- Self-motivated, with a strong sense of personal responsibility.
Administrative Assistant
Dhladhla Foundation
Mthatha
08.2016 - 02.2019
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Assisted development and implementation of new administrative procedures.
Supervisor
CWP
Elliotdale
10.2012 - 07.2016
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Education
Matric/Grade 12 - Commercial Subjects
Luthubeni SSS
Mqanduli 01.2004 - 12.2004
Skills
Crime Prevention
Superb surveillance skills
De-escalation techniques
Background investigations
Punctuality
Security camera monitoring
Security operations experience
Safety and security
Driving
Computer literacy
Computer end user
Additional Information
I have experience in Supervising , admin Assistant, Main Storekeeper, Driving and Control Room Operating
Timeline
Security Control Room Operator
BCS SECURITY
11.2022 - 04.2023
Main Storekeeper
King Sandile Development Foundation
03.2019 - 09.2021
Administrative Assistant
Dhladhla Foundation
08.2016 - 02.2019
Supervisor
CWP
10.2012 - 07.2016
Matric/Grade 12 - Commercial Subjects
Luthubeni SSS
01.2004 - 12.2004